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STAY! Hotel Boardinghouse

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Property entrance
Premium Apartment | Private kitchen
1 bedroom, premium bedding, minibar, in-room safe
Reception
Premium Apartment | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning
  • Housekeeping

Explore the area

Map
Kreuzweg 12, Hamburg, 20099
  • Hamburg City Hall
    ‪19 min walk‬
  • Miniatur Wunderland
    ‪4 min drive‬
  • Hamburg Cruise Center
    ‪4 min drive‬
  • Hamburg (HAM)
    ‪31 min drive‬

Room options

View all photos for Double Room Large

Double Room Large

Double Room Large

  • 28 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Medium

1 bedroom, premium bedding, minibar, in-room safe

Double Room Medium

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room Large

1 bedroom, premium bedding, minibar, in-room safe

Single Room Large

  • 28 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Single Room Small

1 bedroom, premium bedding, minibar, in-room safe

Single Room Small

  • 17 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Single Room Medium

1 bedroom, premium bedding, minibar, in-room safe

Single Room Medium

  • 23 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Double Room Small

Double Room Small

Double Room Small

  • 17.0 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

STAY! Hotel Boardinghouse

Pet-friendly hotel with a 24-hour front desk connected to a shopping center in Hamburg
This smoke-free hotel features a restaurant, a coffee shop/cafe, and self parking. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
STAY! Hotel Boardinghouse offers 67 air-conditioned accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the helpful staff at STAY! Hotel Boardinghouse. During your stay, you'll be connected to a shopping center, and just a quick walk from Museum of Arts and Crafts Hamburg. Free WiFi in public areas, a restaurant, and a coffee shop/cafe are available.
  • Free WiFi
  • Enjoy Turkish cuisine while dining at Saray-Köz
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Amenities include a front-desk safe, an elevator, and a vending machine
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 3-minute drive from Hamburg City Hall and a few minutes from Miniatur Wunderland
  • Pets welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and a front-desk safe are also featured at STAY! Hotel Boardinghouse. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 8:00 AM to noon and on weekends from 8:00 AM to 1:00 PM.
Saray-Köz - This restaurant specializes in Turkish cuisine and serves breakfast only.

Languages

English, German, Greek, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 20 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 8:00 AM–noon on weekdays and 8:00 AM–1:00 PM on weekends: EUR 18.50 per person
  • 1 restaurant and 1 coffee shop/cafe

Restaurants on site

  • Saray-Köz

Family friendly

  • Fridge
  • Soundproofed rooms

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in time starts at 3 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are available for EUR 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 4.80 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 18.50 per person
  • Self parking fee: EUR 20 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

STAY Hotel Boardinghouse Hamburg
STAY Hotel Boardinghouse
STAY Boardinghouse Hamburg
STAY Boardinghouse
Stay Boardinghouse Hamburg
STAY! Hotel Boardinghouse Hotel
STAY! Hotel Boardinghouse Hamburg
STAY! Hotel Boardinghouse Hotel Hamburg

STAY! Hotel Boardinghouse Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 453 out of 1002 reviews
Rating 8 - Good. 436 out of 1002 reviews
Rating 6 - Okay. 81 out of 1002 reviews
Rating 4 - Poor. 24 out of 1002 reviews
Rating 2 - Terrible. 8 out of 1002 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

koh boon

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good Hotel very near to main train station. But the surrounding area feel like unsafe. But is not the hotel problem.
Stayed 1 night in Oct 2024

2/10 Terrible

Bogdan C

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ugly areea, small room
Stayed 2 nights in Sep 2024

10/10 Excellent

Éric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff!
Stayed 5 nights in Sep 2024

10/10 Excellent

Stefan Johannes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
I'm staying in this hotel every time I visit Hamburg, very friendly staff. But unfortunately the good Hotel is let down by the area around the property (some streets around it feel unsafe and look dirty).
Stayed 6 nights in Jul 2024

10/10 Excellent

Gabriella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

Thomas, Rowlett

Stayed 1 night in Jul 2024

10/10 Excellent

Guoqiang

Travelled with family, Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Close to central train station. Turkish market and restaurants near by. Hotel is clean, cosy and well managed. Location is busy and some homeless around.
Stayed 3 nights in Jul 2024

10/10 Excellent

Anthony David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, great reception staff, great Nespresso machine. Very clean. What let it down was the area the hotel is in, it didn’t feel safe at night.
Stayed 4 nights in Jun 2024

10/10 Excellent

Pedro

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location is perfect because it is close to the main station and everything is really close, The room was clean.
Stayed 4 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
On a busy (somewhat sketch) Street, but worth it
The Stay! Boardinghouse Hotel was not too bad for the price and location being near the main train station. The worst part of it was arriving in the middle of the night and having to walk through a bit of sketchy part of town, but no one bothered us as we powerwalked with our backpacks - there may or may not have been a group of people freebasing in front of one of the closed stores. There was a lot of noise outside our window at night, but with ear plugs and a sound machine app, it drowned out most of the yelling and honking. The bed was a little hard, but the convenience of being a 5-7 minute walk from the main train station was worth it. Also, the breakfast buffet was extensive, although a few of the foods offered were a bit strange for breakfast. Lots of dips of various sorts. Plenty of things to choose from, so it wasn’t a problem finding things to eat.
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful staff, spacious rooms, very clean!
Genuinely friendly and helpful staff who ensure you have a very pleasant stay. Hi five to Lars for being so hospitable. The cleanliness was top notch. Conveniently located. Neighborhood loud and sketchy, but did not feel dangerous. The hotel is a nice refuge among the chaos outside. Would definitely return!
Stayed 4 nights in May 2024

8/10 Good

Yong Ching

Stayed 2 nights in May 2024

10/10 Excellent

Mourad, Sharjah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the area
Stayed 4 nights in Feb 2024

10/10 Excellent

Lisa, Bristol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is excellent. Good for transport links and central location to see sights. Quite a poor area with many drug addicts but didn’t feel unsafe.
Stayed 3 nights in Feb 2024

6/10 Okay

SUDIPTA

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
My stay at STAY
The room was spacious, & hotel is close to the central station. I found the staff a little rude, as I wasnt informed that the hotel has a strict check out at 11am morning. Unfortunately one of my meetings ran till 11 & I was asked to leave the room asap
Stayed 1 night in Feb 2024

4/10 Poor

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, bad location.
The area around the Hotel is terrible and not safe for tourists, watch out. The breakfast was turkish and fresh but not in our taste but i think its good if you are in to that kind of food. The room was nice and clean, Easy parking in garage under the hotel.
Stayed 2 nights in Jan 2024

10/10 Excellent

Marissa

Stayed 4 nights in Dec 2023

6/10 Okay

mustafa

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2023

10/10 Excellent

Jersey

Stayed 1 night in Oct 2023

10/10 Excellent

ITZHACK

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free Nespresso machine in the room and free drinks at the reception. Very easy coming/going
Stayed 5 nights in Sep 2023

10/10 Excellent

Preben

Stayed 2 nights in Aug 2023

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good price performance ratio. Located in an 'intersting' neighborhood. Close to down town and main train station
Stayed 2 nights in Jul 2023