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PHNX Aparthotel Hamburg

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December 2024
January 2025

Photo gallery for PHNX Aparthotel Hamburg

Lounge
Desk, laptop workspace, blackout curtains, soundproofing
Lounge
Exterior
Fridge, microwave, stovetop, electric kettle

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Laundry
    Laundry
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly
  • Kitchen
    Kitchen
  • Free WiFi
    Free WiFi

Explore the area

Map
Hannoversche Straße 88, Hamburg, 21073
  • Phoenix Center
    3 min walk
  • Hamburg-Harburg District Court
    18 min walk
  • Theater im Hafen
    16 min drive
  • Hamburg (HAM)
    48 min drive

Room options

View all photos for Standard Apartment

Desk, laptop workspace, blackout curtains, soundproofing

Standard Apartment

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Panoramic Apartment

Panoramic Apartment

Panoramic Apartment

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, Balcony

Desk, laptop workspace, blackout curtains, soundproofing

Apartment, Balcony

  • Sleeps 2
  • 1 Double Bed

View all photos for Apartment, Accessible

Apartment, Accessible

Apartment, Accessible

  • 33 sq m
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Economy Apartment

Desk, laptop workspace, blackout curtains, soundproofing

Economy Apartment

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Apartment, 1 Bedroom

Fridge, microwave, stovetop, electric kettle

Apartment, 1 Bedroom

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 Bedroom, Balcony

Fridge, microwave, stovetop, electric kettle

Apartment, 1 Bedroom, Balcony

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Apartment, 2 Bedrooms

Living area

Grand Apartment, 2 Bedrooms

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Duplex

Living area

Duplex

  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

PHNX Aparthotel Hamburg

Hamburg hotel in Hamburg-Harburg with a 24-hour business center and a coffee shop
This hotel features a bar/lounge, a snack bar/deli, and a 24-hour business center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, concierge services, and laundry facilities. Weekly housekeeping is available.
PHNX Aparthotel Hamburg offers 225 accommodations with hair dryers and complimentary toiletries. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Hamburg hotel provides complimentary wireless Internet access. Cable television is provided. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Our customers tell us they enjoy the helpful staff at PHNX Aparthotel Hamburg . During your stay, you're just a quick walk from Phoenix Center. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a 24-hour business center, laundry facilities, and a multilingual staff
  • Just a 3-minute walk from Phoenix Center and 15 minutes by car from Hamburg Cruise Center
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business center.

WiFi is free in public spaces. A library, a vending machine, and multilingual staff are also featured at PHNX Aparthotel Hamburg .

Smoking is allowed in designated areas at this Hamburg hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 11:00 AM and on weekends from 8:00 AM to 11:00 AM.

Languages

English, French, German, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–11:00 AM on weekdays and 8:00 AM–11:00 AM on weekends: EUR 16.5 for adults and EUR 16.5 for children
  • 1 coffee shop/cafe
  • 1 bar

Family friendly

  • Kitchenette
  • Laundry facilities
  • Microwave
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Library
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in hallways
  • Handrails in stairwells
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible (may have limits)

More

  • Communal living room
  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV channels

Food and drink

  • Cookware/dishes/utensils
  • Electric kettle
  • Kitchenette
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Mobile key entry
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7:00 AM - 10:00 PM) and Saturday - Sunday (8:00 AM - 10:00 PM)
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per accommodation, per stay
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 16.5 for adults and EUR 16.5 for children
  • Pet fee: EUR 20 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Long-term renters welcome
Safety features at this property include a fire extinguisher
This property's front desk is open during the following times:
  • Monday - Friday: 7:00 AM - 10:00 PM
Front desk staff will greet guests on arrival.

Property is also known as

PHNX Boardinghaus Hamburg
PHNX Aparthotel Hamburg Hotel
PHNX Aparthotel Hamburg Hamburg
PHNX Aparthotel Hamburg Hotel Hamburg

PHNX Aparthotel Hamburg Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 104 out of 262 reviews" "
Rating 8 - Good. 90 out of 262 reviews" "
Rating 6 - Okay. 45 out of 262 reviews" "
Rating 4 - Poor. 15 out of 262 reviews" "
Rating 2 - Terrible. 8 out of 262 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Arto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth of visit
Friendly staff Nice bar Good room
Stayed 1 night in Jul 2024

6/10 Okay

Oliver

Business traveller
Liked: Cleanliness
Disliked: Property conditions & facilities
Noisy, bad ventilation, low level of maintenance, missing power sockets, missing hooks for towels
Stayed 4 nights in May 2024

10/10 Excellent

Gerd

Stayed 1 night in Apr 2024

6/10 Okay

Caroline

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service
The cleaning After 3 dans didnt take Place and we Head to remind twice before it was dine one day before we left.
Stayed 7 nights in Mar 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024

10/10 Excellent

Sidney Salome

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Property conditions & facilities
Stayed 5 nights in Feb 2024

8/10 Good

Denis

Stayed 4 nights in Jan 2024

10/10 Excellent

Maksym

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small bu nice and clean
Stayed 7 nights in Jan 2024

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very nice apartment I was enjoying it
Stayed 7 nights in Dec 2023

10/10 Excellent

Selam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything nice
Stayed 8 nights in Dec 2023

10/10 Excellent

Zhen Mei

Travelled with group
Liked: Amenities
Stayed 2 nights in Dec 2023

10/10 Excellent

Lotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to shopping and a train station
The hotel is nice and quiet with a comfortable bed and a little kitchen. Everything was clean and in good shape. There is a shopping center close by with a grocery store and other shops. The hotel is right next to a train station, where there are lots of trains, that will take you to Hamburg central station in about 15 minutes. All though the trains are near by, you don't hear them in the hotel room, when the window is closed. Check in and check out is self service, but it's very easy, and the staff in the restaurant can help you, if you are having troubles. Cleaning is every third day. The cleaning person came at 9.30, which was a bit too early for me. I prefer, that cleaning happens after I leave for sightseing. I just told him to come back later though, which he did, so it wasn't a big problem. Just a little annoying. All in all I was pleased with my stay and will definitely recommend to stay here.
Stayed 7 nights in Dec 2023

10/10 Excellent

Pelle

Stayed 1 night in Dec 2023

8/10 Good

Vladyslav

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lift, delicious breakfast and cozy&clean room were great
Stayed 4 nights in Nov 2023

8/10 Good

Joep

Stayed 2 nights in Nov 2023

10/10 Excellent

Celina

Stayed 2 nights in Nov 2023

10/10 Excellent

Shannon

Travelled with family, Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
No parking on site but easily remedied by the nearby P&B parking garage. A quick and short walk thru the train station and all was awesome! The rooms are really great as is the roomy lounge! Construction is underway and blocks the entire entrance to the hotel. It has also created a hazardous and muddy mess! Definitely cannot be physically impaired/disabled to stay here until construction is completed! This is not the fault of The Phoenix and I’m sure the city will eventually finish this project! I feel the lobby staff was nice but not very helpful or accommodating to the guest, but I will chalk that up to youth and poor professional training. We had drinks in the lounge and while tasty, we waited for quite a bit for service and even longer for the drinks. Overall it was a great stay for my family. Will definitely check in advance for construction updates next booking. Super close to the train station and mall! 8/10 simply because of the horrible construction site at the fault of the city.
Stayed 1 night in Oct 2023

10/10 Excellent

Waldemar

Stayed 2 nights in Oct 2023

8/10 Good

Adrian

Stayed 10 nights in Oct 2023

10/10 Excellent

Vladyslav

Stayed 5 nights in Oct 2023

6/10 Okay

Rishi

Stayed 12 nights in Sep 2023

10/10 Excellent

Kyung Jung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was wonderful.
Stayed 8 nights in Sep 2023

10/10 Excellent

Nazim

Stayed 3 nights in Sep 2023

10/10 Excellent

Oleksandr

Stayed 1 night in Sep 2023