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Standard Room (Extra Bed 2 adults + 1 child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room (Extra Large)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Standard Room (Extra Large, Extra Bed 3 Adults)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room (Extra Large, Extra Bed 2AD+1CH)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at NH Hamburg Altona. During your stay, you'll be within walking distance of Allee Theater. Enjoy features like free WiFi in public areas, plus a full-service spa and a restaurant.

  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests speak favourably about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from Altonaer Volkspark and a few minutes from Allee Theater
  • Cats and dogs welcome for a fee

NH Hamburg Altona ratings based on 32 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for NH Hamburg Altona

Everyone (5) Couples (11) Family (9) Friends (2)
4 out of 5
Hat alles super gepasst. Super für eine Städtereise

Posted by , from Mauerkirchen on 21 Apr 2024

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Comment from Hotel Management

22 Apr 2024 by Bea Hinsch

Moin Lieber Gerhard,es freut mich außerordentlich, dass Sie so unfassbar zufrieden mit Ihrem Aufenthalt bei uns waren. Dieses teil ich gerne mit dem Team. Wir freuen uns schon heute, Sie auch in Zukunft als zufriedenen Gast bei uns begrüßen zu dürfen. Mit freundlichen GrüßenBea HinschNH Hotel Hamburg Altona

4 out of 5
War ok Personal freudlich

Posted by on 3 Jul 2021

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Comment from Hotel Management

3 Jul 2021 by NH Altona Team

Sehr geehrte Damen und Herren, vielen Dank für Ihre positive Bewertung. MfG

4 out of 5
Sehr gutes Hotel, den man auch in der Preis und Sterneklasse erwarten darf. Die Zimmer sind geräumig, aber das Bad war bei uns teilweise heruntergekommen. Die Farbe der Türe abgesplittert, die Toilettenspülung war kurz vor dem Exodus. Leider haben diese Dinge den guten ersten Eindruck getrübt.

Posted by , from München on 14 Aug 2020

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Comment from Hotel Management

14 Aug 2020 by Rezeption

Vielen Dank für Ihre Rückmeldung

5 out of 5
Aufmerksames Personal, Schöne und angenehme Zimmer. Etwas vom "Schuss"! Ein Lift hat nicht funktioniert.

Posted by on 23 Dec 2019

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Comment from Hotel Management

25 Dec 2019 by NH Altona Team

Sehr geehrter/-e Gast/-in, vielen Dank für Ihre positive Bewertung. Es freut uns, dass Sie einen angenehmen Aufenthalt gehabt haben. MfG

5 out of 5
Einmalig guter Service, die neue Bar in der Empfangshalle, Sauberkeit großzügige Räume alles tiptop uns sehr zu empfehlen

Posted by on 15 Dec 2019

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Comment from Hotel Management

17 Dec 2019 by Ihr NH Team

vielen Dank für die positive Bewertung! Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat! Das NH-Team wünscht Ihnen noch einen schönen Tag!

5 out of 5
4 Sterne sind genau passend - hat alles gehabt was wir für unseren Aufenthalt gebraucht haben

Posted by on 25 Nov 2019

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Comment from Hotel Management

7 Dec 2019 by nh team

vielen Dank für die Bewertung. Wir freuen uns sehr, dass Ihnen der Aufenthalt bei uns gefallen hat und wünschen Ihnen noch einen schönen Tag!

3 out of 5
Das Zimmer ist für einen kurzen Geschäftsaufenthalt und für Alleinreisende gut eingerichtet. Es war sauber und die Angestellten, die das Zimmer in Ordnung hielten, haben gut, freundlich und diskret gearbeitet. Mit ihnen war ich sehr zufrieden. Der Service im Frühstücksbereich sowie an der Reception war gut. Ganz schlecht war der Service an der Bar. Ich kam nach Schwierigkeiten mit meinem Flug um halb elf im Hotel an und an der Rezeption versicherte man mir, dass ich bis 23 Uhr an der Bar eine Kleinigkeit zu essen bestellen könne. Ich setzte mich also an die Bar. Der Barkeeper liess mich ohne ein einziges Wort genau 10 Minuten sitzen. Keine Begrüssung, kein..“ich komme gleich zu Ihnen“ etc. Er werkelte direkt vor mir und reagierte nicht auf meine Zeichen. Dann kam eine Kollegin und fragte mich, ob ich bestellt hätte. Ich verneinte und bat sie um eine Tomatensuppe und eine kleine Karaffe Rotwein. „Für die Suppe sind Sie zu spät“ Ich: „Es ist noch nicht elf und ich sitze hier schon seit 10 Min.“ Sie genervt: „ Ich schau mal nach“. Er: noch immer keine Reaktion. Nach einer längeren Zeit kam sie zurück, leicht genervt: „Ok, er macht noch Eine“. Nach längerer Zeit mit lauter Stimme sie: „Vorsicht, Sie schmeissen ja ihre Suppe runter!“ Ich: „Ich habe sie ja noch gar nicht bekommen“ sie: „Sie steht dort, hinter ihrem Rücken. Keine Ahnung, wer sie dahingestellt hat“ (auf meine Nachfrage). Die Suppe stand hinter meinem Rücken (ich sass leicht abgeschrägt) inmitten von Biergläsern....

Posted by on 10 Nov 2019

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Comment from Hotel Management

8 Jan 2020 by NH Hotels

Wir haben Ihr Anliegen an die zuständige Abteilung weitergeleitet

5 out of 5
Modern, preisgünstig, frühstück mit 19.90€ eher teuer

Posted by on 5 Nov 2019

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Comment from Hotel Management

21 Nov 2019 by Ihr NH Team

vielen Dank für die positive Bewertung! Wir freuen uns, dass Ihnen der Aufenthalt bei uns gefallen hat! Das NH-Team wünscht Ihnen noch einen schönen Tag!

4 out of 5
Huone oli siisti. Tyynyt olivat liian pehmeitä. Aamupala oli vähän ylihintainen.

Posted by on 4 Nov 2019

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Comment from Hotel Management

4 Nov 2019 by Your NH Team

We have forwarded your criticism to the relevant department and hope that despite the inconvenience you had a pleasant stay with us. The NH team wishes you a nice day!

5 out of 5
Herausragendes Frühstücksbuffet. Geräumige, saubere Zimmer. Lebhafte Hotellobby auch abends. Einziger Nachteil: A la carte Restaurant abends. Lahmer Service bei hohem Preis, und dazu noch schlecht gekocht (Fisch versalzen, Kartoffeln halb roh). Gibt aber genug Alternativen in der Nähe. Hotel an sich in jedem Fall eine sehr gute Wahl.

Posted by on 30 Oct 2019

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Comment from Hotel Management

2 Nov 2019 by Ihr NH Team

Vielen Dank, dass wir Sie in unserem Haus begrüßen durften. Wir haben Ihr Anliegen an den F&B Manager weitergeleitet und hoffen, dass Sie trotz der Unannehmlichkeiten einen angenehmen Aufenthalt bei uns hatten. Ihr Feedback ist uns sehr wichtig. Das NH-Team wünscht Ihnen noch einen schönen Tag!

Property Features

NH Hamburg Altona offers its guests a full-service spa, a sauna, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. A rooftop terrace, spa services, and multilingual staff are also featured at the business-friendly NH Hamburg Altona. This 4-star Hamburg hotel is smoke free.

  • 1 building
  • 239 guestrooms or units
  • 7 levels
  • Conference rooms
  • Built in 2000
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Schützenstraße (Mitte) Hamburg Station (0.5 km / 0.3 mi)

Room Amenities

NH Hamburg Altona offers 239 accommodations with minibars and a safe. Beds feature pillowtop mattresses. A pillow menu is available. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

  • Pillowtop beds
  • Deep-soaking bath
  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Hypo-allergenic bedding
  • Pillow options
  • Bath or shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Ensuite bathroom
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

NH Hamburg Altona has a restaurant serving brunch, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle on site
  • Bicycle rentals on site

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lb per pet) Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Safety features at this property include a fire extinguisher

This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels) guidelines.

  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Credit card pre-authorization
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Water dispenser use by guests actively encouraged
  • Debit cards not accepted
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are not in place
  • Contactless check-in is available
  • No rollaway/extra beds available
  • Property follows a brand or regulatory agency's sanitisation guidelines Feel Safe at NH (NH Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Parking height restrictions apply
  • Individually-wrapped food options are not available
  • Online penalty collection
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Nearby parking fee: EUR 17 per day (16 ft away)
  • Pet fee: EUR 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hamburg NH Altona
  • Hotel NH Hamburg Altona
  • Nh Hamburg Altona Hotel Hamburg
  • Nh Hotel Hamburg
  • NH Hamburg Altona Hotel
  • NH Hamburg Altona Hamburg
  • NH Hamburg Altona Hotel Hamburg

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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