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IntercityHotel Hamburg-Altona

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for IntercityHotel Hamburg-Altona

Minibar, soundproofing, free cots/infant beds, free WiFi
Lobby
Exterior
Terrace/patio
Meeting facility

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Pet-friendly
  • Air conditioning

Explore the area

Map
Paul-Nevermann-Platz 17, Hamburg, HH, 22765
  • Theatre Neue Flora
    19 min walk
  • Köz Urfa
    1 min walk
  • Hamburg-Altona Station
    2 min walk
  • Hamburg Finkenwerder Airport (XFW)
    31 min drive

Room options

View all photos for Business Room (Plus)

Minibar, soundproofing, free cots/infant beds, free WiFi

Business Room (Plus)

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Minibar, soundproofing, free cots/infant beds, free WiFi

Standard Room

  • Sleeps 3
  • 1 Twin Bed

View all photos for Business Room

Minibar, soundproofing, free cots/infant beds, free WiFi

Business Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

Minibar, soundproofing, free cots/infant beds, free WiFi

Standard Room

  • Sleeps 3
  • 1 Twin Bed

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About this property

IntercityHotel Hamburg-Altona

Hotel with 2 restaurants, near Reeperbahn
This smoke-free hotel features 2 restaurants, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities.
IntercityHotel Hamburg-Altona offers 133 air-conditioned accommodations with minibars and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and hair dryers. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.
Our customers tell us they can't get enough of the helpful staff at IntercityHotel Hamburg-Altona. During your stay, you're just a quick walk from Altonaer Rathaus. You'll find features like free WiFi in public areas, plus 2 restaurants and a bar.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Amenities include free lobby newspapers, a front-desk safe, and meeting rooms
  • Just a 3-minute drive from St. Pauli Piers and a few minutes from Reeperbahn
  • Dogs welcome for a fee (restrictions apply)
There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1442 square feet (134 square meters) and includes conference space. IntercityHotel Hamburg-Altona also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities.

This 3-star Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
IntercityHotel Hamburg-Altona has 2 restaurants serving lunch and dinner.
Sommerterrasse - This bistro serves light fare only.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: EUR 19 per person
  • 2 restaurants
  • 1 bar

Restaurants on site

  • Lounge/Bar
  • Sommerterrasse

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Conference space (1442 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Free newspapers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night, plus a deposit of EUR 15 per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Pet deposit: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Hamburg-Altona InterCityHotel
InterCityHotel Hamburg-Altona
InterCityHotel Hotel Hamburg-Altona
Intercity Hotel Hamburg
InterCityHotel Hamburg-Altona Hotel
Intercityhotel Hamburg Altona
IntercityHotel Hamburg-Altona Hotel
IntercityHotel Hamburg-Altona Hamburg
IntercityHotel Hamburg-Altona Hotel Hamburg

IntercityHotel Hamburg-Altona Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 357 out of 977 reviews" "
Rating 8 - Good. 467 out of 977 reviews" "
Rating 6 - Okay. 114 out of 977 reviews" "
Rating 4 - Poor. 26 out of 977 reviews" "
Rating 2 - Terrible. 13 out of 977 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Leider war ein Late Checkout nicht möglich. Positiv war, wie das Personal an der Reception wegen Zugsausfällen ein Taxi an die Küste vermittelten und ich das Gepäck einstellen konnte.
Stayed 1 night in Sep 2024

6/10 Okay

James

Liked: Cleanliness
Altona, Hamburg
Location of hotel is excellent, it’s connected to the train station. Breakfast is way overpriced. Lots of delicious options in train station. The bed was uncomfortable. Staff was friendly.
Stayed 2 nights in Jul 2024

8/10 Good

Emil

Liked: Cleanliness, staff & service, property conditions & facilities
All in all a good stay in Altona.
Nice and quite modern interior. Clean rooms and no carpets, which is good. Good location. On the downside the pillow was too flat and very little head support. The shower had uneven temperatures going up and down.
Stayed 2 nights in Aug 2024

2/10 Terrible

Steven

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

6/10 Okay

Magnus

Business traveller
Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Scott

Stayed 4 nights in Jul 2024

2/10 Terrible

Mark

Stayed 2 nights in Jul 2024

8/10 Good

Joachim

Stayed 1 night in Jun 2024

10/10 Excellent

Nicholas

Stayed 2 nights in Jun 2024

8/10 Good

Lamanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located close to train station. Clean hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Thomas

Liked: Staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Morten

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

8/10 Good

Steve

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideally located for the S Bahn and Main line railway. Plenty of food outlets at the station.
Stayed 4 nights in Apr 2024

8/10 Good

Nigel

Stayed 3 nights in Apr 2024

10/10 Excellent

Roger

Stayed 2 nights in Dec 2023

10/10 Excellent

Clemens

Stayed 3 nights in Nov 2023

8/10 Good

Verena

Stayed 1 night in Nov 2023

8/10 Good

Lars Henning

Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fingerprinting at sign in
Having a check in ask for a finger print at check in is a teal turn off
Stayed 2 nights in Oct 2023

8/10 Good

Patricia

Stayed 2 nights in Sep 2023

8/10 Good

Christoph

Stayed 2 nights in Sep 2023

10/10 Excellent

Barbara

Stayed 1 night in Jul 2023

10/10 Excellent

Indra

Stayed 3 nights in Jul 2023

8/10 Good

Christoph

Stayed 1 night in Jul 2023

8/10 Good

Indra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2023