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4.1 out of 5

"Great room overlooking the streets, very clean and minibar was well stocked and included in the rate " More

By a verified traveller on Tue 30 Aug 2022

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Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Business Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Business Room (Plus)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at IntercityHotel Hamburg-Altona. During your stay, you'll be within walking distance of Reeperbahn. You'll find features such as free WiFi in public areas, plus 2 restaurants and a bar.

  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • Just a 4-minute drive from Reeperbahn and 6 minutes from Elbe Philharmonic Hall
  • Dogs welcome for a fee (restrictions apply)

IntercityHotel Hamburg-Altona ratings based on 49 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for IntercityHotel Hamburg-Altona

Everyone (20) Couples (18) Business (1) Family (3) Other (5) Friends (2)
5 out of 5
Great room overlooking the streets, very clean and minibar was well stocked and included in the rate

Posted by on 30 Aug 2022

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2 out of 5

Drab and dated, poor quality but very convenient

The staff were quite friendly and helpful but the hotel is in dire need of a refurb. Rooms were cramped, and we had the worst shower I have encountered anywhere in Germany. The curtains didn't fit properly and it was very bright and noisy outside so hard to get any sleep. The wi-fi was so slow we had to upgrade which costs 8 euros per day , and the TV channels were very limited. We had to pay a 10 euro charge to get a kettle in the room. Overpriced for what it is, but the location is very convenient and Altona is a great area.

Posted by on 26 Sep 2014

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4 out of 5
Zentrale Lage beim Bahnhof Altona. Stadtzentrum Hamburg mit S-Bahnen rasch erreichbar.

Posted by on 1 Aug 2024

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4 out of 5
Perfekt gelegen

Posted by on 6 Jun 2024

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5 out of 5
Sehenswürdigkeiten schnell und gut erreichbar. Sehr gute Anbindung an alle ÖV's. Zi einfach und zweckmässig mit bequemen Betten. Immer wieder eine gute Adresse.

Posted by on 18 Sep 2023

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4 out of 5
Keine Bar wie auf Fotos

Posted by on 2 Aug 2023

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5 out of 5
Kätevä

Posted by on 6 May 2023

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5 out of 5

Posted by on 23 Mar 2023

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5 out of 5

Posted by on 29 Jan 2023

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4 out of 5
Sehr gute Lage nähe Bahnhof

Posted by on 4 Aug 2022

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About the IntercityHotel Hamburg-Altona

Location Paul-Nevermann-Platz 17, Hamburg, HH 22765

Property Features

There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Event space at this hotel measures 1442 square feet (134 square metres) and includes conference space. IntercityHotel Hamburg-Altona also features multilingual staff, complimentary newspapers in the lobby, and laundry facilities. This 3-star Hamburg hotel is smoke free.

  • 1 building
  • 133 guestrooms or units
  • 5 levels
  • 2 dining venues
  • Conference rooms
  • 1442 sq ft of conference space
  • 134 sq. m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless , Internet access in public areas - high speed , Internet access in public areas - surcharge

Transport

  • Train station: Hamburg-Altona Station (0.7 km / 0.5 mi)
  • Metro station: Königstraße S-Bahn (0.9 km / 0.6 mi)

Room Amenities

IntercityHotel Hamburg-Altona offers 133 air-conditioned accommodations with minibars and free newspapers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and hairdryers. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

  • Minibar
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hairdryer
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.

IntercityHotel Hamburg-Altona has 2 restaurants serving lunch and dinner.

Sommerterrasse – This bistro only serves light fare.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 15 per pet, per night, plus a deposit of EUR 15 per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Security system
  • Staffed front desk
  • Children stay free - maximum age 12
  • No rollaway/extra beds available
  • Children stay free
  • Debit cards
  • Online penalty collection

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 19 per person
  • Pet deposit: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hamburg-Altona InterCityHotel
  • InterCityHotel Hamburg-Altona
  • InterCityHotel Hotel Hamburg-Altona
  • Intercity Hotel Hamburg
  • InterCityHotel Hamburg-Altona Hotel
  • Intercityhotel Hamburg Altona
  • IntercityHotel Hamburg-Altona Hotel
  • IntercityHotel Hamburg-Altona Hamburg
  • IntercityHotel Hamburg-Altona Hotel Hamburg

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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