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4.4 out of 5

"Location is superb. Hotel is near train station. 30 mins away from airport by train. Near restaurant, bakery and great shopping destination. Very conv ... " More

By a verified traveller on Sun 20 Oct 2019

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Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Family Room

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Single Room

Bed Count 1 Twin Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Alster-Hof. During your stay, you'll be connected to the convention centre and just a quick walk from Casino Esplanade. Features include free WiFi in public areas, plus a restaurant and a gym.

  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym and a sauna
  • 13 minutes by foot from Hamburg City Hall and a 4-minute drive from Reeperbahn
  • Pets welcome for a fee

Hotel Alster-Hof ratings based on 24 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Hotel Alster-Hof

Everyone (16) Family (2)
5 out of 5
Location is superb. Hotel is near train station. 30 mins away from airport by train. Near restaurant, bakery and great shopping destination. Very convenient. Our shower room is newly renovated.

Posted by on 20 Oct 2019

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5 out of 5

Excellent hotel

Yards from u bahn short walk to shops. Next door to hofbrau haus

Posted by , from leeds England on 22 Oct 2017

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5 out of 5

Nice Hotel

Clean, friendly Hotel. Single rooms are big enough, showers are very good. Close to shops, restaurants, public transport and Alster. Only parking is not easy and expensive, but at night street parking is free

Posted by , from A on 2 Jun 2017

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5 out of 5

Posted by on 23 Sep 2024

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4 out of 5
Preis-Leistung passen. Matratze leider durchgelegen. Sehr alte Zimmereinrichtung. Aber sauber und freundliche Mitarbeiter. Alles in allem für eine Nacht buchbar.

Posted by , from Mülheim an der Ruhr on 3 Apr 2024

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4 out of 5
Zimmer unbedingt zum Innenhof buchen. Ansonsten viel Autolärm.

Posted by on 14 Aug 2023

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4 out of 5
Strassenlärm je nach Zimmerseite

Posted by on 6 Aug 2023

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5 out of 5
Gute Unterkunft mit gutem Preis-Leistungs-Verhältnis

Posted by on 5 May 2023

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5 out of 5
wieder einmal ein toller Aufenthalt. Einzelzimmer etwas in die Jahre gekommen. Bad ist neu. Sehr sauber, tolles Frühstück und sehr nettes Personal.

Posted by on 6 Dec 2022

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5 out of 5
Es war ein schöner Aufenthalt

Posted by on 4 Sep 2022

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Property Features

Hotel Alster-Hof offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Hotel Alster-Hof also features multilingual staff, concierge services, and complimentary newspapers in the lobby. This 3-star Hamburg hotel is smoke free.

  • 1 building
  • 108 guestrooms or units
  • 7 levels
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Laundry facilities

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Transport

  • Train station: Hamburg (ZMB-Hamburg Central Train Station) (1.3 km / 0.8 mi)
  • Metro station: Stephansplatz U-Bahn (0.1 km / 0.1 mi)

Room Amenities

Hotel Alster-Hof offers 108 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Blackout curtains
  • Heating
  • Ensuite bathroom

Food & Drink

Hotel Alster-Hof has a restaurant on site.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Sailing nearby
  • Bicycle rentals nearby

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets: EUR 9.00 per pet, per night
  • Maximum 1 pets Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Contactless check-out is available
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 12
  • Contactless check-in is not available
  • No cots (infant beds) available
  • Smoke detector
  • Children stay free
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 5.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 9.00 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alster-Hof
  • Alster-Hof Hamburg
  • Alster-Hof Hotel
  • Hotel Alster-Hof
  • Hotel Alster-Hof Hamburg
  • Alster Hof Hamburg
  • Alster Hof Hotel Hamburg
  • Hotel Alster-Hof Hotel
  • Hotel Alster-Hof Hamburg
  • Hotel Alster-Hof Hotel Hamburg

You should know

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
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