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Grand Elysee Hamburg

5.0 star property

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Photo gallery for Grand Elysee Hamburg

Exterior
Indoor pool, pool loungers
Exterior
Room (Courtyard)
Daily buffet breakfast (EUR 34 per person)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Parking available

Explore the area

Map
Rothenbaumchaussee 10, Hamburg, HH, 20148
  • University of Hamburg
    ‪4 min walk‬
  • Congress Center Hamburg
    ‪6 min walk‬
  • Jungfernstieg
    ‪9 min walk‬
  • Hamburg (HAM)
    ‪26 min drive‬

Room options

View all photos for Room (Courtyard)

Room (Courtyard)

Room (Courtyard)

  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Park South)

Premium bedding, down duvets, minibar, in-room safe

Room (Park South)

  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Room (Grand)

Classic Room (Grand)

Classic Room (Grand)

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (Alcove)

Room (Alcove)

Room (Alcove)

  • Sleeps 4
  • 1 Double Bed

View all photos for Penthouse (Suite)

Penthouse (Suite)

Penthouse (Suite)

  • Sleeps 2
  • 1 Double Bed

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Room

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  • Free WiFi
4.3 out of 5, Excellent, (1001)
The price is €188
for 1 room
includes taxes & fees
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About this property

Grand Elysee Hamburg

Luxury hotel connected to the convention center in Eimsbuettel with 4 restaurants
4 restaurants, a full-service spa, and an indoor pool are available at this hotel. WiFi in public areas is free. Other amenities include 3 bars/lounges, a fitness center, and a sauna.
Grand Elysee Hamburg offers 510 air-conditioned accommodations with minibars and espresso makers. Accommodations offer separate dining areas. Beds feature down comforters and premium bedding. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and bidets.

This Hamburg hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Elyseum. Services include facials, body scrubs, and body treatments.
Our customers tell us they can't get enough of the helpful staff at Grand Elysee Hamburg. During your stay, you'll be connected to the convention center, and just a quick walk from University of Hamburg. You'll find features like free WiFi in public areas, plus 4 restaurants and 3 bars. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy Mediterranean cuisine at Piazza Romana, one of the property's 4 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to body scrubs, facials, or massages at Elyseum
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 3-minute drive from Hamburg City Hall and a few minutes from St. Pauli Piers
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Grand Elysee Hamburg offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 34498 square feet (3205 square meters) and includes conference space. A fitness center, a rooftop terrace, and spa services are also featured at the luxury Grand Elysee Hamburg. Parking is available for a fee. The property offers extended parking privileges.

Smoking is allowed in designated areas at this 5-star Hamburg hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 11:00 AM and on weekends from 7:00 AM to 11:00 AM.
Piazza Romana - This restaurant specializes in Mediterranean cuisine and serves lunch and dinner.
Brasserie Flum - This brasserie specializes in French cuisine and serves lunch and dinner. A children's menu is available. Open daily.
Top 7 - This rooftop bar specializes in Asian cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open select days.
Boulevard Café - This café serves breakfast, lunch, dinner, and light fare. Open daily.
THEO'S - This steakhouse specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
24-hour room service is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 32 per day)
  • Valet parking on site (EUR 32 per day)
  • Extended parking on site
  • Electric car charging station on site

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 34 per person
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • 24-hour room service

Restaurants on site

  • Piazza Romana
  • Brasserie Flum
  • Top 7
  • Boulevard Café
  • THEO'S

Things to do

  • Arcade/games room
  • Art gallery
  • Designer shops
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Indoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Playground
  • Separate dining area
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (34498 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers
  • Rooftop terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • TV channels
  • Premium channels
  • Streaming services

Food and drink

  • Dining room
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Separate sitting area
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 2:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 34 per person
  • Self parking fee: EUR 32 per day
  • Valet parking fee: EUR 32 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 5 stars.

Property is also known as

GRAND ELYSEE Hamburg
GRAND ELYSEE Hamburg Hotel
Hamburg GRAND ELYSEE
Hotel Grand Elysee
Grand Elysee Hotel
Grand Elysee
Grand Elysee Hamburg Hotel
Grand Elysee Hamburg Hamburg
Grand Elysee Hamburg Hotel Hamburg

Grand Elysee Hamburg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 775 out of 1001 reviews
Rating 8 - Good. 164 out of 1001 reviews
Rating 6 - Okay. 44 out of 1001 reviews
Rating 4 - Poor. 9 out of 1001 reviews
Rating 2 - Terrible. 9 out of 1001 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carola

Very nice hotel. Helpful staff. Beautiful large swimming pool.
Stayed 1 night in Nov 2024

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Olga

Stayed 1 night in Oct 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel with some lovely restaurants (albeit expensive) in a very nice area. Walking distance around 15 minutes to the main area of the city. Staff at the front desk were helpful but the checkin person was slightly abrupt/not very smiley! The room was very nice only downsides were the TV had only a few English channels and these were news, the options to use your own TV accounts were helpful but the connection was really slow and programs kept buffering which was frustrating. No kettle or coffee machine in the room was really disappointing for a 5 star hotel, seems to be a way of forcing you to order room service which was extremely expensive. Buffet breakfast was good, very busy on the weekend but still received good service. The spa was lovely, enjoyed a very good massage and the pool facilities, pool was extremely busy with lots of young children on the Friday afternoon which wasn’t very enjoyable, other times it was nice and peaceful. Be warned the sauna area is no clothes!!! Overall a lovely stay just a few points to improve on.
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hotel in Hamburg
they were so friendly and nice. I highly recommend this hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

Louis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Fahim

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Anish

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Awesome
Stayed 1 night in Oct 2024

10/10 Excellent

Barbara

Stayed 2 nights in Sep 2024

10/10 Excellent

Raymond

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. The only issue in the entire stay was that all the lower level parking meters died for some reason, so be sure to take the ticket stub with you and pay with reception to avoid this inconvenience.
Stayed 2 nights in Sep 2024

8/10 Good

Hamid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, just slightly outdated Great location
Stayed 2 nights in Sep 2024

10/10 Excellent

Ansgar, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Vyvian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a fabulous place. Luxury everywhere. The room was large and light with quality fixtures and fittings and the rooftop bar is splendid. Breakfast was worth it and the swimming pool was very relaxing. The only place we'll stay in Hamburg.
Stayed 1 night in Aug 2024

10/10 Excellent

Hans

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodated me getting there a little early. They were patient with me and my not so good German. The amenities are amazing! Gym could maybe use a little more space but it was manageable. Very convenient location near subway stops. I would definitely stay here again!
Stayed 2 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
We would stay here again
Stayed 1 night in Aug 2024

8/10 Good

Mohammad

Stayed 1 night in Aug 2024

10/10 Excellent

Entela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel.
Stayed 2 nights in Jun 2024

10/10 Excellent

Karina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby decor - plants, water features, artworks. Lovely large bedroom and bathroom. Restful spa area, Helpful staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazingly stay, would highly recommend. Will definitely be back.
Stayed 4 nights in Jul 2024

10/10 Excellent

Edna

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good but not 5* good
The hotel feels a bit 90s, well kept but dated. Service was ok. I arrived 8pm on Sunday and desperately needed a U.K. to EU converter to do some work. After being told they ran out because it’s so busy I went down to reception to double check and found multiple ones. We asked for a breakfast box only to find out it was forgotten about when we went to pick it up from reception in the morning. Gym is tiny for this size hotel, couldn’t find a single free machine had to come back at 9pm. No coffee/tea facilities in the room. Overall it wasn’t a bad stay, rooms were clean, beds comfy, location is good, breakfast was decent and service was friendly. But I would try other 5* hotels in Hamburg for rushing back.
Stayed 4 nights in Jul 2024

10/10 Excellent

stefan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Elysee Hamburg was overall the best hotel I stayed in. And that's really saying a lot.
Stayed 2 nights in Aug 2023

6/10 Okay

sam, Edmonton

Liked: Cleanliness, property conditions & facilities
At the reception the staffs are arrogant. We had a broken safe that was not fixed during our three day stay. Breakfast could be better for a five star hotel.
Stayed 3 nights in Jul 2024