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Empire Riverside Hotel

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Photo gallery for Empire Riverside Hotel

Front of property
1 bedroom, hypo-allergenic bedding, minibar, in-room safe
Breakfast and dinner served
Breakfast and dinner served
Breakfast and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Gym
  • Room service
  • Free WiFi

Explore the area

Map
Bernhard-Nocht-Strasse 97, Hamburg, HH, 20359
  • St. Pauli Piers
    ‪2 min walk‬
  • Operettenhaus
    ‪6 min walk‬
  • Fish Market
    ‪7 min walk‬
  • Hamburg Finkenwerder Airport (XFW)
    ‪42 min drive‬

Room options

View all photos for Single Room (Riverside)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Single Room (Riverside)

  • 25 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Executive Single Room (Upside)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Single Room (Upside)

  • 25 sq m
  • River view
  • Sleeps 1
  • 1 King Bed

View all photos for Basic Suite, Harbour View

View from room

Basic Suite, Harbour View

  • 45 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Suite, Harbour View

View from room

Basic Suite, Harbour View

  • 45 sq m
  • Harbor view
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Single Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Single Room

  • 30 sq m
  • City view
  • Sleeps 1
  • 1 King Bed

View all photos for Superior Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Double Room

  • 25 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Single Room

  • 25 sq m
  • River view
  • Sleeps 1
  • 1 King Bed

View all photos for Deluxe Double Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Double Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Double Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

One Double Bed

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room (Upside)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Room (Upside)

  • 25 sq m
  • Harbor view
  • Sleeps 2
  • 1 King Bed

Similar properties

Interior entrance

east Hotel Hamburg

  • Spa
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1003)
The price is €580
for 1 room
includes taxes & fees
14 Mar - 15 Mar
east Hotel Hamburg

About this property

Empire Riverside Hotel

Pet-friendly hotel with a full-service spa connected to the convention center in Hamburg
A full-service spa, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna, and self parking.
Empire Riverside Hotel offers 327 air-conditioned accommodations with minibars and safes. 48-inch flat-screen televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, RIVERStyle. The spa is equipped with a sauna and a steam room. The spa is open daily.
With your stay at Empire Riverside Hotel, you're connected to the convention center and just a quick walk from St. Pauli Piers. Features include free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Steps from St. Pauli Piers and 7 minutes by foot from Fish Market
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Empire Riverside Hotel offers its guests a full-service spa, a sauna, and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 3283 square feet (305 square meters) and includes conference space. Spa services, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Empire Riverside Hotel. Parking is available for a fee.

This Hamburg hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to noon.
Waterkant Restaurant - This restaurant serves breakfast and dinner.
Skyline Bar "20 up" - Onsite cocktail bar. Open daily.
DAVIDS - This lobby lounge specializes in German cuisine and serves lunch, dinner, and light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–noon on weekends: EUR 28 for adults and EUR 14 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Waterkant Restaurant
  • Skyline Bar "20 up"
  • DAVIDS

Things to do

  • Bike rentals
  • Bike parking
  • Bike storage
  • Fitness centre
  • Full-service spa
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Conference space (3283 square feet)
  • Meeting rooms - 9

Spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 97
  • Step-free path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 104
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • Locally owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 48-inch flat-screen TV
  • Satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board (on request)
  • LED light bulbs
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 14 for children
  • Covered self parking fee: EUR 25 per night
  • Pet fee: EUR 30 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Empire Riverside
Empire Riverside Hamburg
Empire Riverside Hotel
Empire Riverside Hotel Hamburg
Hotel Empire Riverside
Empire Riverside Hotel Hotel
Empire Riverside Hotel Hamburg
Empire Riverside Hotel Hotel Hamburg

Empire Riverside Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 577 out of 1001 reviews
Rating 8 - Good. 328 out of 1001 reviews
Rating 6 - Okay. 72 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 8 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sjoukje

Stayed 2 nights in Oct 2024

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent room size comfortable bed & great view!
Stayed 3 nights in Jul 2024

10/10 Excellent

margherita, guildford

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable room with stunning views of the river. Convenient location
Stayed 2 nights in Sep 2024

10/10 Excellent

david

Stayed 2 nights in Sep 2024

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Empire Riverside Hotel was a great option for a first time visit to Hamburg! Located in St Pauli between the Reeperbahn and the St Pauli Piers, you had walking access to not only St Pauli itself, but also Altona, Neustadt, and the City Centre, all within roughly 20-30 minutes. Having easy access to the Piers, made it easy to see the area by water, on either a local city cruise or a river cruise of the Elbe. St Pauli is also full of shops and restaurants, which means you have easy access to food. And, the hotel itself was great, offering amazing views of the surrounding area. The staff were great and able to accommodate any issues that came up. Highly recommend staying at the Empire if you’re visiting Hamburg or St Pauli.
Stayed 4 nights in Sep 2024

6/10 Okay

Nicole

Travelled with group
Liked: Cleanliness, staff & service
The property is located near the port however directly behind the hotel is the St Pauli area which is what we would consider the red light area. A lot of strip shows and appeared to be girls working on the side street. Probably not a family area. In saying that it was close to the Beatles walking tours and close walking distance down to pier and back into the city centre. The hotel was good expensive for what we got and the air conditioning not working so room was 26 degrees and it was only 28 degrees outside so was not comfortable coming in from the heat. We did eventually get moved to another room which the air conditioning was set to 23 degrees so better. The cocktail bar on 20th floor had a nice view over the port at night.
Stayed 1 night in Sep 2024

10/10 Excellent

Nils

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Fergal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Nice modern hotel in good location for exploting the city. Rooms are modern and very comfy.
Stayed 4 nights in Jul 2024

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Staff was very friendly. Needed an early check-in and wad able to get it for an additional cost (worth it). View and the room was great! Only thing that was tough to figure out was the AC unit. Location of the hotel was great. Once of the nicest hotels I’ve stayed at and would stay here again.
Stayed 2 nights in Jul 2024

6/10 Okay

Niki

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The architecture of the building is very beautiful, the room itself is small considering the price of stay. You are only paying for the view from your room and some freebies provided. For a 4 star hotel, the service I experienced was poor. I requested room service and was promised that they would arrive at a specified time, however they did not arrive. The toilet in my room was clogged and I was not able to use this during my stay.
Stayed 1 night in Jul 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in May 2024

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotels with wonderful rooms and all the basic amenities. Would recommend staying as long as you like exercise because the key cards demagnetize if you look at them wrong — they must be praised and cajoled and need never be near anything that lets off the slightest electronic signal or you’ll be back downstairs to rekey the card yet again — 3 night stay and I think I had to do it about 8 times this trip. Staff is wonderful and lovely and the sushi is divine
Stayed 3 nights in Apr 2024

10/10 Excellent

laura

Stayed 1 night in Nov 2023

10/10 Excellent

Alison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a lovely option near the river. There are loads of dining and drinking options nearby. The room was lovely and the view, amazing! We didn't opt for breakfast but the sushi made to order was outstanding!!! The roof top bar on level 20 is wonderful for an evening cocktail and hotel guests are given a priority are.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was close
Stayed 2 nights in Jul 2023

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Angelika

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

4/10 Poor

Martin

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Avoid
Upgraded to a premium room with king size bed……what we got was 2 single beds pushed together and 2 single duvets! On the 19th floor with great views…until the nightclub on the 20th floor kicks In until 1am every night. Prices on drinks lists were different to the bill, so check all your receipts before you pay! Espresso martinis advertised at €11 and charged at €12. Restaurants closed on Saturday and Sunday nights to residents. Stay at a lot of hotels and this was not one of the worst but wouldn’t stay here again.
Stayed 4 nights in Feb 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great modern hotel next to university and nightlife
Stayed 1 night in Jan 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Eduardo

Business traveller
Liked: Staff & service
Nice bar and basic rooms.
Staying there for two nights was fine. The location is great, but the room is very basic and needs updating.
Stayed 2 nights in Oct 2022

10/10 Excellent

Orlena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hotel. Love the location and views. Was it worth 470. Per night? Not really. No complimentary anything with that at all and it was my birthday. Oh well. Still a lovely hotel.
Stayed 1 night in Sep 2022

6/10 Okay

Arthur

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
WiFi is most unuseable - lost work opportunities because so bad and slow
Stayed 3 nights in Jul 2022

4/10 Poor

Donna

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Construction was going on above our room for two hours after we arrived, exceptionally loud. The room was exceedingly hot and the air conditioner also was quite noisy. Staff provided us with a room fan during the night. The view was amazing, but we had to keep the curtains closed in the morning due to the sun shining into the hot room. The breakfast buffet was superb, and we also enjoyed our dinner in the hotel .
Stayed 1 night in Jun 2022

10/10 Excellent

Lauren

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and a great location. Only down side was the gym doesnt seem to be air conditioned!
Stayed 3 nights in Apr 2022