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Premier Comfort Floor Triple Room, Non Smoking

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Premier Comfort Floor Deluxe Triple Room, Non Smoking

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Upper Premier Comfort Floor Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Upper Premier Comfort Floor Superior Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Premier Comfort Floor Casual Twin Room, Non Smoking

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Upper Premier Comfort Floor Triple Room, Non Smoking

Bed Count 3 Twin Beds Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Okura Act City Hotel Hamamatsu. During your stay, you'll be connected to the convention centre and just a quick walk from Hamamatsu Museum of Musical Instruments. Enjoy features like free WiFi in public areas, plus 5 restaurants and a coffee shop/cafe.

  • Free WiFi
  • Enjoy Italian cuisine while dining at レストラン フィガロ
  • Buffet breakfast served daily for a fee
  • Self-parking and Motorhome/coach/lorry parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • Guests speak favourably about the proximity to public transport and the overall condition of the property
  • Steps from Hamamatsu Museum of Musical Instruments and Act Tower

Property Features

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. WiFi is free in public spaces. The luxury Okura Act City Hotel Hamamatsu also features concierge services, dry cleaning/laundry services, and room service (during limited hours). Parking is available for a fee. Smoking is allowed in designated areas at this 4.5-star Hamamatsu hotel.

  • 322 guestrooms or units
  • 13 levels
  • 5 dining venues
  • Conference rooms
  • Built in 1994
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , RV, bus, truck parking (surcharge)

Transport

  • Train station: Hamamatsu Station (0.7 km / 0.5 mi)
  • Parking: Self parking and RV/bus/truck parking available for a surcharge

Room Amenities

Okura Act City Hotel Hamamatsu offers 322 air-conditioned accommodations with a safe and complimentary slippers. Televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries. This Hamamatsu hotel provides complimentary wired and wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

  • In-room dining (limited hours)
  • Television
  • Films for purchase
  • Fridge
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Toilet with electronic bidet
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.

レストラン フィガロ – This restaurant specialises in Italian cuisine and serves breakfast, lunch and dinner.

中国料理 桃花林 – This restaurant specialises in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.

和食堂 山里 – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open selected days.

鉄板焼 さざんか – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.

ザ・シーズンカフェ – This café only serves light fare. Open daily.

Room service (during limited hours) is available.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchairs available on site

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Additional fees apply to children aged 11 and younger for breakfast when sharing existing bedding.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Staffed front desk
  • Children stay free - maximum age 11
  • Guests are not provided with hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Individually-wrapped food options are not available
  • Debit cards

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2600 for adults and from JPY 1500 for children
  • Self-parking fee: JPY 1000 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Act Hotel
  • Okura Act City
  • Okura Act City Hamamatsu
  • Okura Act City Hotel
  • Okura Act City Hotel Hamamatsu
  • Okura Act City Hamamatsu
  • Okura Act City Hotel Hamamatsu Hotel
  • Okura Act City Hotel Hamamatsu Hamamatsu
  • Okura Act City Hotel Hamamatsu Hotel Hamamatsu

You should know

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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