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The Prince Hakone Lake Ashinoko

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Prince Hakone Lake Ashinoko

Exterior
Exterior
Superior Twin Room, Non Smoking, Annex Building | View from room
Indoor spa tub
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
    Hot tub
  • Laundry
    Laundry
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa

Explore the area

Map
144 Moto-hakone, Hakone, Kanagawa-ken, 250-0592
  • Hakone Komagatake Ropeway
    3 min walk
  • Lake Ashi
    2 min drive
  • Kuzuryu Shrine
    6 min drive
  • Atsugi Air Base (NJA)
    72 min drive

Room options

View all photos for Standard Twin Room, Non Smoking, Garden View

View from room

Standard Twin Room, Non Smoking, Garden View

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Twin Room, Non Smoking, Lake View

Minibar, in-room safe, desk, laptop workspace

Twin Room, Non Smoking, Lake View

  • 38 sq m
  • Lake view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Quadruple Room, 2 Double Beds, Non Smoking

Superior Quadruple Room, 2 Double Beds, Non Smoking

Superior Quadruple Room, 2 Double Beds, Non Smoking

  • 40.4 sq m
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, Non Smoking

Double Room, Non Smoking

Double Room, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

About this property

The Prince Hakone Lake Ashinoko

Lakefront Hakone hotel in Motohakone with 3 restaurants
3 restaurants, a full-service spa, and a sauna are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and free train station pick-up are also provided. Other amenities include a coffee shop/cafe, a spa tub, and massage/treatment rooms.
The Prince Hakone Lake Ashinoko offers 134 accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, slippers, bidets, and complimentary toiletries.

This Hakone hotel provides complimentary wired and wireless Internet access. LCD televisions come with digital channels and pay movies. Additionally, rooms include hair dryers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a spa tub and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Our customers tell us they can't get enough of the helpful staff at The Prince Hakone Lake Ashinoko. During your stay, you're just a quick walk from Hakone Komagatake Ropeway. Features include free WiFi in public areas, free self parking, and free train station pick-up service.
  • Free WiFi and wired Internet
  • Free self parking
  • Options for a bite to eat include 3 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge, and a porter
  • Onsite recreation includes hot springs, a steam room, and a sauna
  • Just a 2-minute drive from Lake Ashi and a few minutes from Hakone Shrine
  • Free train station pick-up shuttle service
There are 3 restaurants on site, as well as a coffee shop/café and a grocery/convenience store. Public spaces have free WiFi and wired Internet. The Prince Hakone Lake Ashinoko offers its guests a full-service spa, hot springs, and a spa tub. A sauna, a library, and a terrace are also featured at The Prince Hakone Lake Ashinoko. The hotel can provide concierge services and wedding services. Self parking is free.

This 4-star Hakone hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 9:30 AM.
The Prince Hakone Lake Ashinoko has 3 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Free train station pick-up shuttle from 11:30 AM to 4:00 PM
  • Train station shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–9:30 AM: JPY 4600-5750 for adults and JPY 1380-2760 for children
  • 3 restaurants and 1 coffee shop/cafe
  • Room service available

Things to do

  • Full-service spa
  • Hot springs
  • Sauna
  • Shopping
  • A hot tub
  • Steam room

Family friendly

  • Children's dinnerware
  • Corner/local shop
  • High chair
  • Laundry facilities
  • Fridge

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden
  • Terrace

Spa

  • Indoor mineral hot springs (onsen)
  • Massages
  • Massage/treatment rooms
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily

Accessibility

  • This property does not have any lifts

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • Digital channels
  • LCD TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Fridge

More

  • Desk
  • In-room massage
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Roundtrip train station shuttle service departs from Odawara station to the property at 11:45 AM, 2 PM, and 4:10 PM. Return departures to Odawara station are 10:30 AM, 1 PM, and 3:10 PM.
Additional fees apply to children 0-5 years old for breakfast and dinner.
Guests booked in Half Board rates must check-in by 6:30 PM to receive dinner.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4600 to 5750 for adults, and JPY 1380 to 2760 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Prince Hakone Lake Ashinoko offers transfers from the train station. Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the onsite public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hakone Prince
Prince Aparthotel Hakone
Prince Hakone
Prince Hotel Hakone Machi
The Prince Hakone Hotel Hakone-Machi
Prince Hakone Lake Ashinoko Aparthotel
Prince Ashinoko Aparthotel
Prince Hakone Lake Ashinoko
Prince Ashinoko
The Prince Hakone
The Prince Hakone Ashinoko
The Prince Hakone Lake Ashinoko Hotel
The Prince Hakone Lake Ashinoko Hakone
The Prince Hakone Lake Ashinoko Hotel Hakone

The Prince Hakone Lake Ashinoko Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 355 out of 705 reviews" "
Rating 8 - Good. 242 out of 705 reviews" "
Rating 6 - Okay. 62 out of 705 reviews" "
Rating 4 - Poor. 28 out of 705 reviews" "
Rating 2 - Terrible. 18 out of 705 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Yukie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Ross

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Stayed 1 night in Aug 2024

10/10 Excellent

Benjamin, Albany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really loved our stay here, property had a lot to offer. It was a bit quiet and just off the season start but we really enjoyed the walk around the lake, the transportation to town, hot springs, proximity to the cable car, great staff, nice view from room. All around great stay!
Stayed 1 night in Jul 2024

8/10 Good

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff was excellent; so nice and accommodating. The property and the rooms are outdated and probably needs a modern makeover. The room had a very old smell to it.
Stayed 1 night in Jul 2024

8/10 Good

LeDiem Lisa, San Francisco

Stayed 1 night in Jul 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great view of the Lake Ashi. The staff who greeted us and took us to our room was very nice and helpful. Our room was very spacious, clean and comfortable. We had a lake view and it was gorgeous even with the fog. Restaurants had delicious food. The Lakeside grill had lots of options. The bus service to Motohakune was so convenient. Overall an excellent stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Kinh Sung

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay at the Prince Hakone. The staff was excellent, i would recommend to anyone.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel!
Beautiful hotel! Excellent staff! Great view of lake. Shuttle bus to train station.
Stayed 1 night in Jul 2024

10/10 Excellent

Jaywant

Stayed 1 night in Jul 2024

10/10 Excellent

maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location right on the Lake, very close to main attractions like the ropeway up to Owakudani crater, Lake Ashi cruise and the Heiwa shrine.
Stayed 2 nights in Jun 2024

10/10 Excellent

Nicola, Waterloo

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property! Lovely people. Amazing views right near the bus stop with a few shops for convenience
Stayed 1 night in Jun 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upscale and beautiful property
Gorgeous and spacious room. Very inviting onsen area, even in the pouring rain. Nice touch that outfits are provided to walk to the onsen, and it was a long distance from my room. Expensive but delicious meal at the French restaurant. Breakfast was plentiful but they need more than one coffee machine; there was always a line of people waiting. The hotel has beautiful grounds and landscaping, with great views of the lake, which I saw only through windows, sadly, as it never stopped raining during my whole visit. :-(
Stayed 1 night in May 2024

10/10 Excellent

CLARE

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

shalini

Stayed 1 night in Jun 2024

8/10 Good

Emilia

Stayed 2 nights in May 2024

10/10 Excellent

Beth

Stayed 2 nights in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Amazing place, stayed two nights with a lake view. Highly recommend for a peaceful stay in Hakone. Car is necessary to get around, to and from the hotel and all the sites.
Stayed 2 nights in May 2024

10/10 Excellent

Rovina

Travelled with family
Very peaceful surroundings with amazing lake views
Stayed 1 night in May 2024

10/10 Excellent

Romita

Stayed 1 night in May 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!
Stayed 1 night in May 2024

10/10 Excellent

Emma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If I could give more than 5 stars I would! The staff are so friendly and accommodating! It is a little out of the way but the hotel provides a free shuttle to and from the train station and a free hourly shuttle to the nearby town which is absolutely fabulous. The grounds are just beautiful and the view from the room is honestly better than any other vantage point we could find. Thank you so so much!
Stayed 2 nights in May 2024

4/10 Poor

Neal

Travelled with family
Liked: Staff & service
Disliked: Amenities
beware if you dont have your own car. The place is isolated and the public transportation is not frequent. This leaves you trapped in the evenings because the busses stop around 5 and there are no restraunts nearby. They provide some expensive meals there if you book in advance. The room had a great view, but the room was more of a 2 star quality. There is no air-conditioning and there are mosquitoes. suffer in heat or in bites. it does have a view of mount Fuji. Did not get to try the onsen. 2 stars because hotel did not meet expectations for the price
Stayed 2 nights in May 2024

10/10 Excellent

Ilidia Taylor

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing place!
Such a beautiful and peaceful place to unwind. The views are amazing, calming and the cherry trees in bloom were the cherry on top of the cake. Walks by the lake with views of Mount Fuji were so peaceful The rooms are comfortable, the bedding of good quality and the toilets are so good. Staff were very friendly and helpful and the restaurants served nice good at all three venues. The onsen is the best feature. Beautifully done in a peaceful and mindful setting with a cherry tree that I would look at for hours. Amazing stay and I would definitely stay there again
Stayed 2 nights in Apr 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property is beautiful and peaceful. It was a nice stop for us between Kyoto and Tokyo. The hotel is situated on lake Ashi. The staff are exceptional.
Stayed 1 night in Apr 2024