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Standard Twin Room, Non Smoking, Garden View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Twin Room, Non Smoking, Lake View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Double Room, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Quadruple Room, 2 Double Beds, Non Smoking

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Prince Hakone Lake Ashinoko. During your stay, you're just a quick walk from Hakone Komagatake Ropeway. Features include free WiFi in public areas, free self-parking and free train pick-up service.

  • Free WiFi and wired Internet
  • Free self-parking
  • Options for a bite to eat include 3 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes hot springs, a steam room and a sauna
  • Just a 2-minute drive from Lake Ashi and a few minutes from Hakone Shrine
  • Free train station pick-up shuttle service

About the The Prince Hakone Lake Ashinoko

Location 144 Moto-hakone, Hakone, Kanagawa-ken 250-0592

Property Features

There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. Public spaces have free WiFi and wired Internet. The Prince Hakone Lake Ashinoko offers its guests a full-service spa, hot springs, and Access to hot tub. A sauna, a library, and a terrace are also featured at The Prince Hakone Lake Ashinoko. The hotel can provide concierge services and wedding services. Self parking is free. This 4-star Hakone hotel is smoke free.

  • 134 guestrooms or units
  • 4 levels
  • 3 dining venues
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • No smoking on site
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi , Free wired internet

Available in some public areas: Free WiFi , Free wired internet

Parking

Free self parking

Transport

  • Property shuttles: Free train station pick-up
  • Parking: Free self parking

Room Amenities

The Prince Hakone Lake Ashinoko offers 134 accommodations with minibars and a safe. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, slippers, bidets and complimentary toiletries. This Hakone hotel provides complimentary wired and wireless Internet access. LCD televisions come with digital channels and pay-per-view films. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Films for purchase
  • Fridge
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Hairdryer
  • Safe
  • Slippers
  • Toiletries (free)
  • Bidet
  • Iron and ironing board available
  • Desk
  • Blackout curtains
  • Climate control
  • Toothbrush and toothpaste

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.

The Prince Hakone Lake Ashinoko has 3 restaurants serving breakfast, lunch and dinner.

Room service (during limited hours) is available.

Nearby Activities

Recreational amenities at the hotel include Access to hot tub and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Hot springs on site
  • Golfing nearby

Spa Services

The on-site spa has massage/treatment rooms. Services include massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen). This service features separate men's and women's areas. There are hot springs on site.

  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Massages
  • Tattoos not allowed

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at 7:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station. To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Roundtrip train station shuttle service departs from Odawara station to the property at 11:45 AM, 2 PM, and 4:10 PM. Return departures to Odawara station are 10:30 AM, 1 PM, and 3:10 PM.

Additional fees apply to children 0-5 years old for breakfast and dinner.

Guests booked in Half Board rates must check-in by 6:30 PM to receive dinner.

The Prince Hakone Lake Ashinoko offers transfers from the train station. Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher and a first aid kit

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Debit cards not accepted
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No cots (infant beds) available
  • LGBTQ friendly
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately JPY 4600 to 5750 for adults and JPY 1380 to 2760 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hakone Prince
  • Prince Aparthotel Hakone
  • Prince Hakone
  • Prince Hotel Hakone Machi
  • The Prince Hakone Hotel Hakone-Machi
  • Prince Hakone Lake Ashinoko Aparthotel
  • Prince Ashinoko Aparthotel
  • Prince Hakone Lake Ashinoko
  • Prince Ashinoko
  • The Prince Hakone
  • The Prince Hakone Ashinoko
  • The Prince Hakone Lake Ashinoko Hotel
  • The Prince Hakone Lake Ashinoko Hakone
  • The Prince Hakone Lake Ashinoko Hotel Hakone

You should know

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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