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White Swan Hotel

5.0 star property

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Photo gallery for White Swan Hotel

Outdoor pool, pool umbrellas, pool loungers
Premium bedding, minibar, in-room safe, desk
Lobby
4 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Pool
  • Housekeeping
  • Breakfast available
  • Laundry

Explore the area

Map
No.1, Shamian South Street, Guangzhou, Guangdong, 510133
  • Shangxiajiu Pedestrian Street
    ‪15 min walk‬
  • Haizhu Wholesale Market
    ‪3 min drive‬
  • Yuexiu Park
    ‪7 min drive‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪51 min drive‬

Room options

View all photos for Standard Room City View Queen Bed

Standard Room City View Queen Bed

Standard Room City View Queen Bed

  • City view
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Club Deluxe Room City View King Bed

Premium bedding, minibar, in-room safe, desk

Club Deluxe Room City View King Bed

  • City view
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Deluxe Room River View King Bed

Premium bedding, minibar, in-room safe, desk

Club Deluxe Room River View King Bed

  • River view
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room City View Twin Bed

Deluxe Room City View Twin Bed

Deluxe Room City View Twin Bed

  • City view
  • 60 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Premier Suite River View King Bed

Club Premier Suite River View King Bed

Club Premier Suite River View King Bed

  • River view
  • 90 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room River View King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room River View King Bed

  • River view
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room City View Twin Bed

Standard Room City View Twin Bed

Standard Room City View Twin Bed

  • City view
  • 30.0 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room City View King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room City View King Bed

  • City view
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room River View Twin Bed

Deluxe Room River View Twin Bed

Deluxe Room River View Twin Bed

  • River view
  • Sleeps 2
  • 2 Twin Beds

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About this property

White Swan Hotel

Luxury hotel with 4 restaurants and a fitness center
4 restaurants, an outdoor pool, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite. Housekeeping is available on request.
White Swan Hotel offers 520 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 50-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Our customers tell us they can't get enough of the helpful staff at White Swan Hotel. During your stay, you're just a quick walk from Shamian Exhibition Hall. Features include free WiFi in public areas and free self parking, plus 4 restaurants.
  • Free WiFi and wired Internet
  • Free self parking
  • Enjoy Mediterranean cuisine while dining at Silk Road Grill
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 3-minute drive from Sacred Heart Cathedral and a few minutes from Lychee Bay Park
  • Train station pick-up shuttle service available for a fee
White Swan Hotel offers its guests a children's pool, an outdoor pool, a sauna, and a fitness center. There are 4 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 26910 square feet (2500 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury White Swan Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Guangzhou hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Silk Road Grill - This restaurant specializes in Mediterranean cuisine and serves dinner only.
River Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Jade River - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Flavors of China - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
White Swan Deli - This delicatessen serves light fare only. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Train station pick-up shuttle (surcharge)
  • Free self parking on site
  • Valet parking on site (CNY 30 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 228 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Flavors of China
  • Jade River
  • River Cafe
  • Silk Road Grill
  • White Swan Deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 26,910 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Spa

  • Deep-tissue massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 575.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 228 per person
  • Valet parking fee: CNY 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 575.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
White Swan Hotel offers transfers from the train station (fees may apply). Please contact the property at the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

White Swan Hotel Guangzhou
White Swan Hotel
White Swan Guangzhou
Hotel White Swan
White Swan Hotel Hotel
White Swan Hotel Guangzhou
White Swan Hotel Hotel Guangzhou

White Swan Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 637 out of 917 reviews
Rating 8 - Good. 221 out of 917 reviews
Rating 6 - Okay. 39 out of 917 reviews
Rating 4 - Poor. 11 out of 917 reviews
Rating 2 - Terrible. 9 out of 917 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

SHUNTAI

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 5 nights in Jan 2025

10/10 Excellent

Guili

Stayed 3 nights in Jan 2025

10/10 Excellent

ying

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer services are outstanding during my stay , it’s better than most of 5 stars hotels
Stayed 3 nights in Jan 2025

6/10 Okay

yang

Travelled with family
Service staffs just like robots Excellent views
Stayed 3 nights in Jan 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel truly shines in cleanliness and amenities, making our stay exceptional. Our room offered a stunning river view from a high floor, and its prime location made exploring the area a breeze. Although we encountered a minor issue during check-in, it did not lessen our overall enjoyment. A special shout-out to Horace, the bellboy, whose assistance with our luggage made our visit even more enjoyable. We can’t wait to return next time!
Stayed 3 nights in Dec 2024

8/10 Good

RUI

Stayed 1 night in Dec 2024

10/10 Excellent

Shin Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smoking on non-smoking floor
The executive room is nice with a king size bed and roomy washroom, clean, comfort, and elegant. The only downsize is that you may still smell the sense of burning cigarette on the non-smoking floor. Hotel staff provided sincere apologies but they didnt seem be able to fix the issue on a timely manner. It’s either the issue of the building structure or the fine of smoking cigarette.
Stayed 4 nights in Dec 2024

10/10 Excellent

XIAOJING, Redmond

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great experience staying at the white swan hotel. It’s famous for the interior view and the restaurants. The staffs are friendly and helpful. Don’t hesitate to book a room here.
Stayed 1 night in Dec 2024

10/10 Excellent

lucy

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

ying

Stayed 3 nights in Dec 2024

8/10 Good

Hoi Yee Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs are nice and helpful
Stayed 1 night in Dec 2024

8/10 Good

Charles

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I was very disappointed with the lack of toiletries. No shampoo, conditioner or body lotion was provided. Only one small piece of soap for two people. A hotel of this price should not cheapen itself over petty items. It spoilt what would have been a perfect score.
Stayed 1 night in Dec 2024

10/10 Excellent

Cameron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Randy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well keep, clean facilities and rooms.
Stayed 3 nights in Dec 2024

10/10 Excellent

Yongzheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice.the best hotel in Guangzhou.
Stayed 2 nights in Dec 2024

10/10 Excellent

yi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Yan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great room, great views.
Stayed 2 nights in Dec 2024

10/10 Excellent

Darren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design of the hotel was very good
Stayed 1 night in Nov 2024

10/10 Excellent

HONG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Dec 2024

10/10 Excellent

Robert, FORT LEE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the world. My go to place while in Guangzhau.
Stayed 5 nights in Dec 2024

10/10 Excellent

Gloria, Herndon

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is impressive and provides an excellent service to the customers. The neighborhood is quite and and attractive. We enjoyed our stay.
Stayed 2 nights in Nov 2024

10/10 Excellent

Betty

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nice river view and the spacious hotel room.
Stayed 3 nights in Dec 2024

10/10 Excellent

pandora

Liked: Cleanliness, staff & service, property conditions & facilities
Very good 5 star hotel make you feel comfortable
Stayed 2 nights in Nov 2024