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Mandarin Oriental, Guangzhou

5.0 star property

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Photo gallery for Mandarin Oriental, Guangzhou

50-inch LCD TV with satellite channels, TV
Café
Exterior
Outdoor pool
Premium bedding, down duvets, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Gym
  • Breakfast available

Explore the area

Map
389 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620
  • Taikoo Hui
    ‪6 min walk‬
  • Grandview Mall
    ‪7 min walk‬
  • Tianhe Stadium
    ‪8 min walk‬
  • Guangzhou (CAN-Baiyun Intl.)
    ‪49 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 1 King Bed

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Premier) (complimentary beer, juice and soft drinks in mini bar per stay)

Lounge

Club Suite, 1 King Bed (Premier) (complimentary beer, juice and soft drinks in mini bar per stay)

  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, down duvets, minibar, in-room safe

Deluxe Room, 2 Single Beds

  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin, Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Mandarin, Room, 1 King Bed

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Room, 1 King Bed (complimentary beer, juice and soft drinks in mini bar per stay)

Lounge

Club Deluxe, Room, 1 King Bed (complimentary beer, juice and soft drinks in mini bar per stay)

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed(complimentary beer, juice, soft drinks and mineral water in mini bar)

Lounge

Executive Suite, 1 King Bed(complimentary beer, juice, soft drinks and mineral water in mini bar)

  • 108 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed(complimentary beer, juice, soft drinks and mineral water in mini bar)

Lounge

Premier Suite, 1 King Bed(complimentary beer, juice, soft drinks and mineral water in mini bar)

  • 120 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Superior Room, 1 King Bed

  • 60 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Room, 2 Twin Beds(complimentary beer, juice, soft drinks and mineral water in mini bar)

Lounge

Club Deluxe, Room, 2 Twin Beds(complimentary beer, juice, soft drinks and mineral water in mini bar)

  • 60 sq m
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Suite, 1 King Bed (Executive) (complimentary beer, juice and soft drinks in mini bar per stay)

Lounge

Club Suite, 1 King Bed (Executive) (complimentary beer, juice and soft drinks in mini bar per stay)

  • 108 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Mandarin, Club Room, 1 King Bed (complimentary beer, juice and soft drinks in mini bar per stay)

Lounge

Mandarin, Club Room, 1 King Bed (complimentary beer, juice and soft drinks in mini bar per stay)

  • 70 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Front of property

Four Seasons Guangzhou

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (452)
The price is €245
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Four Seasons Guangzhou

About this property

Mandarin Oriental, Guangzhou

Luxury hotel connected to a shopping center in Tianhe with 3 restaurants
This smoke-free hotel features 3 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
Mandarin Oriental, Guangzhou offers 263 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. A pillow menu is available. 50-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The onsite spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us they can't get enough of the helpful staff at Mandarin Oriental, Guangzhou. During your stay, you'll be connected to a shopping center, and just a quick walk from Taikoo Hui. Enjoy features like free WiFi in public areas, plus 3 restaurants and a full-service spa. Some of the pet-friendly amenities this property offers include food and water bowls and litter boxes.
  • Free WiFi
  • Enjoy Chinese cuisine while dining at Jiang by Chef Fei
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with body wraps, hydrotherapy, or facials at the spa
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Onsite recreation includes a 24-hour gym and a sauna
  • 10 minutes by car from Canton Fair Complex and 5 minutes from Canton Tower
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and litter boxes
Mandarin Oriental, Guangzhou offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A business center and meeting rooms are available. Event space at this hotel measures 18729 square feet (1740 square meters) and includes conference space. A children's pool, a 24-hour fitness center, and a terrace are also featured at the luxury Mandarin Oriental, Guangzhou.

This 5-star Guangzhou hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Jiang by Chef Fei - This restaurant specializes in Chinese cuisine and serves lunch and dinner. 2-star Michelin rating.
Ebony - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Mandarin Cake Shop - Onsite delicatessen. Open daily.
The Loft - This bar specializes in international cuisine. Open daily.
24-hour room service is available.

Awards and affiliations

Mandarin Oriental, Guangzhou is listed in the 2015 Condé Nast Traveler Hot List.

Languages

Chinese (Cantonese), Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: CNY 228 for adults and CNY 114 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Restaurants on site

  • Jiang by Chef Fei
  • Ebony
  • The Mandarin Cake Shop
  • The Loft

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping centre

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space (18729 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bath
  • Braille signage
  • Lift
  • Lift door width (centimetres): 203
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 152
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • 50-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CNY 816.2 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 10 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter boxes are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 408.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children
  • Pet fee: CNY 816.2 per pet, per stay
  • Rollaway bed fee: CNY 408.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guangzhou Mandarin Oriental
Mandarin Oriental Guangzhou
Mandarin Oriental Hotel Guangzhou
Mandarin Oriental Guangzhou Hotel
Mandarin Oriental Guangzhou
Mandarin Oriental, Guangzhou Hotel
Mandarin Oriental, Guangzhou Guangzhou
Mandarin Oriental, Guangzhou Hotel Guangzhou

Mandarin Oriental, Guangzhou Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 227 out of 291 reviews
Rating 8 - Good. 50 out of 291 reviews
Rating 6 - Okay. 9 out of 291 reviews
Rating 4 - Poor. 2 out of 291 reviews
Rating 2 - Terrible. 3 out of 291 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Anita

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Traffic jam there all the time
Stayed 3 nights in Oct 2024

10/10 Excellent

Carlo

Liked: Cleanliness
Stayed 2 nights in Oct 2024

8/10 Good

Mardo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
do not want to add any more comments
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Randeep

Stayed 2 nights in Sep 2024

10/10 Excellent

Chris

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They treated me like I mattered and made me feel like I belong.. as a road warrior in business in Asia to be treated like that after a hard week is truly welcoming
Stayed 1 night in Sep 2024

10/10 Excellent

Ken

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel's rooms are spacious and comfortable like the cleanliness of the hotel staff are very friendly it was a wonderful stay
Stayed 4 nights in Aug 2024

10/10 Excellent

P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

ROBERT

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic
Stayed 2 nights in Jul 2024

10/10 Excellent

Fan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the area, hands down. The staff can remember me and my favorite drinks and/or food so that each time when I enter the Club, they know what I need. Also the books selection in the Club are the best among all five-star hotels in the area. Each time when I come in to the hotel, I feel like coming home. Best of the best!
Stayed 2 nights in Jul 2024

10/10 Excellent

Serina

Stayed 5 nights in Apr 2024

8/10 Good

ABDUL RAUF

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Nothing special
Stayed 1 night in Jul 2024

8/10 Good

Byron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel next to world class mall for high end shopping food, only negative was morning buffet, 3 star at best and a disappointment given hotel brand.
Stayed 4 nights in Apr 2024

10/10 Excellent

Alberto, Rahway

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and good service
Stayed 4 nights in Apr 2024

8/10 Good

PAK HO ERIC

Stayed 1 night in Mar 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
hotel facilities and room are very good...
Stayed 5 nights in Mar 2024

10/10 Excellent

Miguel, miami

Stayed 4 nights in Oct 2023

10/10 Excellent

Crisjunel

Stayed 5 nights in Oct 2023

10/10 Excellent

Ana Melissa

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-located, beautiful rooms, great service and dining options.
Stayed 4 nights in Oct 2023

10/10 Excellent

Caleb

Stayed 4 nights in Oct 2023

10/10 Excellent

Abdulmohsen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location and nice hotel
Nice, clean and modern hotel. Excellent location connected to shopping center . Friendly staff. sure will go there again.
Stayed 2 nights in Oct 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

10/10 Excellent

Leung Wai Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, friendly staff and rooms are comfortable.
Stayed 3 nights in Sep 2023

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023