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Guangzhou Marriott Hotel Tianhe

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Guangzhou Marriott Hotel Tianhe

Exterior
Exterior
Indoor pool
Deluxe Suite, 1 Bedroom
Pub

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Parking included
  • Spa
  • Room service

Explore the area

Map
No 228 Tianhe Road Tianhe Dis, Guangzhou, Guangdong, 510620
  • Grandview Mall
    4 min walk
  • Tianhe Stadium
    12 min walk
  • Taikoo Hui
    12 min walk
  • Guangzhou (CAN-Baiyun Intl.)
    47 min drive

Room options

View all photos for Executive Room, 2 Double Beds, City View

Premium bedding, down duvets, minibar, in-room safe

Executive Room, 2 Double Beds, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, City View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds, Non Smoking, City View

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Living room

Deluxe Suite, 1 Bedroom

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living room

Executive Suite, 1 Bedroom

  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds

  • 31 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, View

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking, View

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, View

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds, Non Smoking, View

  • 37 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Guangzhou Marriott Hotel Tianhe

Luxury hotel connected to a shopping center in Tianhe with 2 restaurants
2 restaurants, an indoor pool, and a fitness center are available at this hotel. Free wired internet in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a spa tub are onsite. Housekeeping is available on request.
Guangzhou Marriott Hotel Tianhe offers 310 air-conditioned accommodations with minibars and safes. Beds feature down comforters and premium bedding. Televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include facials and body treatments.
Our customers tell us they can't get enough of the helpful staff at Guangzhou Marriott Hotel Tianhe. During your stay, you'll be connected to a shopping center, and just a quick walk from Grandview Mall. You'll find features like free self parking and free wired internet, plus 2 restaurants.
  • Free wired Internet
  • Free self parking
  • Enjoy Chinese cuisine while dining at Man Ho
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 4-minute walk from Grandview Mall and a 4-minute drive from Canton Tower
  • Airport shuttle service available for a fee
Guangzhou Marriott Hotel Tianhe offers its guests a children's pool, an indoor pool, a spa tub, and a sauna. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and wired Internet is free in public spaces.

A business center, 7 meeting rooms, and limo/town car service are available. Event space at this hotel measures 9634 square feet (895 square meters) and includes conference space. A fitness center, spa services, and multilingual staff are also featured at the luxury Guangzhou Marriott Hotel Tianhe. An airport shuttle (available 24 hours) is available for a fee. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Guangzhou hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Man Ho - This restaurant specializes in Chinese cuisine and serves brunch, lunch, and dinner. Reservations are required.
City Bistro - This buffet restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
The Lounge - Onsite pub.
The Lounge - This bar specializes in local and international cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Executive Lounge - This restaurant specializes in local and international cuisine and serves breakfast only. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: WiFi (CNY 80 per day), Free wired Internet
  • Available in some public areas: WiFi (CNY 80 per day), Free wired Internet

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CNY 198 for adults and CNY 99 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Man Ho
  • City Bistro
  • The Lounge
  • The Lounge
  • Executive Lounge

Things to do

  • Children's pool
  • Fitness centre
  • Indoor pool
  • Sauna
  • Shopping centre
  • Spa services
  • A hot tub
  • Steam room

Family friendly

  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (9634 square feet)
  • Meeting rooms - 7

Outdoors

  • Garden

Spa

  • 2 treatment rooms
  • Body treatments
  • Facials
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Raised toilet seat
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Guangzhou Marriott Hotel Tianhe

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 350.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CNY 198 for adults and CNY 99 for children
  • Fee for in-room wireless internet: CNY 80 per day (rates may vary)
  • Fee for wireless internet in public areas: CNY 80 per day (rates may vary)
  • Airport shuttle fee: CNY 738 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 350.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guangzhou Marriott Hotel Tianhe offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Breakfast rates include breakfast for up to 2 adults. There is additional breakfast charge for children, collected at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guangzhou Marriott Hotel Tianhe
Guangzhou Marriott Tianhe
Marriott Hotel Guangzhou Tianhe
Guangzhou Marriott Tianhe
Guangzhou Marriott Hotel Tianhe Hotel
Guangzhou Marriott Hotel Tianhe Guangzhou
Guangzhou Marriott Hotel Tianhe Hotel Guangzhou

Guangzhou Marriott Hotel Tianhe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 397 out of 654 reviews" "
Rating 8 - Good. 205 out of 654 reviews" "
Rating 6 - Okay. 40 out of 654 reviews" "
Rating 4 - Poor. 8 out of 654 reviews" "
Rating 2 - Terrible. 4 out of 654 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bari

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Staff are friendly
Stayed 2 nights in Aug 2024

4/10 Poor

Krikor

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

8/10 Good

Miriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well-placed for exploring all that this remarkable city has to offer. We were here for a 3 day stopover enroute to London, and found it to be a very pleasant and convenient location. Breakfast was outstanding, and staff throughout our stay were attentive. Only difficulty we had was around trying to organise a tour - there did not appear to be any way to do this through the concierge, due to language. However this was no problem, as we had plenty to keep us occupied in Guangzhou during our stay.
Stayed 3 nights in Aug 2024

10/10 Excellent

Boon Hin

Liked: Cleanliness, staff & service, property conditions & facilities
Nil
Stayed 5 nights in Jul 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Fan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel front desk staff didn’t seem to understand what “turn down service” meant. After no turn-down service for two nights, I went to the front desk and asked about it. The front counter staff thought I just wanted it for one night; I clearly stated that I would like to have turn down service for every night. The girl seemed shocked. She had to consult a manager to make sure that my room was eligible to have turn down service (I thought it would be a standard service for them!) Then she came back to tell me that I would get it for the rest of my stays. I got it for that night, but not the following night. I complained to their Cantonese restaurant manager when I was having dinner there. The problem got fixed right away. The same lack of training problem also appeared when I was told that my credit card was not needed for incidentals. Then I could not get my laundry back on time because the housekeeping or laundry department couldn’t charge me. The restaurants were not able to bill my account linked to my room because they weren’t able to charge me. More training is definitely needed for the front counter to keep the same excellent services that their Cantonese restaurant staff provided.
Stayed 7 nights in Jul 2024

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its at the center of 4 shopping sections. The elevator is the only problem ive encountered you would have to pass thru 2 sets to head up to your room
Stayed 3 nights in Jul 2024

10/10 Excellent

Liqiong

Stayed 2 nights in Jun 2024

10/10 Excellent

Rajiv, Kitwe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Great location! Will revisit
Stayed 3 nights in Jun 2024

8/10 Good

Chu sin, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jun 2024

8/10 Good

Nga Yu

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

JAIME

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for business or leisure
Stayed 1 night in Jun 2024

10/10 Excellent

Pak Long

Stayed 1 night in May 2024

10/10 Excellent

Bill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, good location, so many malls and restaurants nearby, you can always find something to do. Staff was very friendly.
Stayed 7 nights in Apr 2024

8/10 Good

Quiana, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel great location
Stayed 1 night in May 2024

8/10 Good

Abdullah

Stayed 5 nights in Apr 2024

10/10 Excellent

Nir

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente hotel para viajeros de negocios.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Handy to 3 of the main shopping malls. Plenty of food options.
Stayed 6 nights in Mar 2024

10/10 Excellent

papa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pops
The employees were excellent especially Cathy Zou thanks for making my stay memorable.
Stayed 3 nights in Mar 2024

10/10 Excellent

See

Liked: Cleanliness, staff & service
Location
Stayed 1 night in Mar 2024

10/10 Excellent

Hing Ming

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Manjesh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent

10/10 Excellent

Manjesh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent