See all properties

The Star Grand at The Star Gold Coast

5.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Star Grand at The Star Gold Coast

Outdoor pool, open 6 AM to 9 PM, pool umbrellas, pool loungers
Ocean Terrace Suite | View from room
Exterior detail
Club Suite
Aerial view

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Restaurant
  • Hot tub
    Hot tub
  • Bar
    Bar
  • Pool
    Pool
  • Housekeeping
    Housekeeping

Explore the area

Map
8 Casino Drive, Broadbeach, QLD, 4218
  • Gold Coast Convention and Exhibition Centre
    7 min walk
  • Dracula's Cabaret
    7 min walk
  • The Star Gold Coast
    7 min walk
  • Surfers Paradise, QLD (SFP)
    10 min drive

Room options

View all photos for Superior Deluxe Twin Room

Superior Deluxe Twin Room

Superior Deluxe Twin Room

  • 32 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Deluxe King Room

Superior Deluxe King Room

Superior Deluxe King Room

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite

Club Suite

Club Suite

  • 81 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Balcony Deluxe Twin Room

Corner Balcony Deluxe Twin Room | View from room

Corner Balcony Deluxe Twin Room

  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Room

Executive King Room

Executive King Room

  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Balcony Deluxe King Room

Corner Balcony Deluxe King Room | View from room

Corner Balcony Deluxe King Room

  • 32 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for King Terrace Suite

King Terrace Suite

King Terrace Suite

  • 80 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room

Executive Twin Room

  • 33 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Ocean Terrace Suite

Ocean Terrace Suite

Ocean Terrace Suite

  • 113 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool
Dorsett Gold Coast
Pool
Spa
Free WiFi
Air conditioning
4.4 out of 5, Excellent, (1519)
The price is €242
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Dorsett Gold Coast

About this property

The Star Grand at The Star Gold Coast

Luxury hotel connected to the convention center in Broadbeach with 8 restaurants
8 restaurants, an outdoor pool, and 6 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.
The Star Grand at The Star Gold Coast offers 592 accommodations with espresso makers and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 65-inch LCD televisions come with premium satellite channels and pay movies.

Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers. This Gold Coast hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

2 spa tubs are on site along with an outdoor pool. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of The Star Grand at The Star Gold Coast's great location. During your stay, you'll be connected to the convention center, and just a quick walk from The Star Gold Coast. Free WiFi in public areas, 8 restaurants, and 6 bars are available.
  • Free WiFi
  • Enjoy Italian cuisine with pool views at Cucina Vivo, one of the property's 8 restaurants and 6 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the outdoor pool or soak in the 2 spa tubs
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • 9 minutes by foot from Pacific Fair Shopping Centre and a 5-minute drive from Slingshot
The Star Grand at The Star Gold Coast offers its guests 2 spa tubs, an outdoor pool, and a fitness center. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. Public spaces have free WiFi.

Business amenities include a business center and meeting rooms. Event space at this hotel measures 17513 square feet (1627 square meters) and includes a conference center. A terrace, a vending machine, and multilingual staff are also featured at the luxury The Star Grand at The Star Gold Coast. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Gold Coast hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.
Cucina Vivo - Overlooking the pool, this restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
Kiyomi - Overlooking the pool, this fine-dining restaurant specializes in Korean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Garden Kitchen & Bar - This restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Nineteen at The Star - Overlooking the ocean, this fine-dining restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Imperial at The Star - Overlooking the garden, this restaurant specializes in Chinese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Irish, Italian, Japanese, Korean, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (AUD 20 per night)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: AUD 39.90 for adults and AUD 19.90 for children
  • 8 restaurants and 1 coffee shop/cafe
  • 6 bars/lounges and 1 poolside bar
  • Room service available

Restaurants on site

  • Cucina Vivo
  • Kiyomi
  • Garden Kitchen & Bar
  • Nineteen at The Star
  • Imperial at The Star

Things to do

  • 2 hot tubs
  • Fitness centre
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre (17513 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 65-inch LCD TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 50.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 39.90 for adults and AUD 19.90 for children
  • Self parking fee: AUD 20 per night
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6 AM to 9 PM.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Gold Coast Jupiters
Gold Coast Jupiters Hotel
Jupiters Casino Gold Coast
Jupiters Casino Gold Coast Broadbeach
Jupiters Casino Hotel Gold Coast
Jupiters Gold Coast
Jupiters Hotel
Jupiters Hotel & Casino Gold Coast
Jupiters Hotel & Casino Gold Coast Broadbeach
Jupiters Hotel Gold Coast
Broadbeach Conrad
Conrad Broadbeach
Conrad Hotel Jupiters
Jupiters Hotel Casino Gold Coast Broadbeach
Jupiters Hotel And Casino Gold Coast
Star Gold Coast Broadbeach
Star Grand Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel
The Star Grand at The Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel Broadbeach

The Star Grand at The Star Gold Coast Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 541 out of 1002 reviews" "
Rating 8 - Good. 236 out of 1002 reviews" "
Rating 6 - Okay. 117 out of 1002 reviews" "
Rating 4 - Poor. 66 out of 1002 reviews" "
Rating 2 - Terrible. 42 out of 1002 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Jonathan

Disliked: Staff & service
From the moment of arrival the service was slow. They can not be ever considered a 5 star hotel. We could not enter our room from the moment we arrived so we went to the cafe directly downstairs from the reception. We ordered and 1/2 hour later had still not got food. they could not even find the order then the manager came and by this stage another 15 minutes had elapsed and still not resolved. Gave up in the end as a room was now ready. The start of the stay tells much the same story as the rest of the stay. Problem is there is no competition for the casino so they can do whatever they like.
Stayed 3 nights in Aug 2024

2/10 Terrible

Aaron

Steer clear
A $600 room was so small and uncomfortable with no view a smaller bathroom then what i had in tokyo, parking was $70 a night we were told its not included with the stay nor were offered valet. The breakfast buffet was awful and the women who greeted us into the buffet were rude. I have stayed here 5 times before and each time it gets worse very disappointed
Stayed 1 night in Aug 2024

8/10 Good

Shahriar

Business traveller
Liked: Amenities, property conditions & facilities
Overall a good hotel for staying
Stayed 1 night in Aug 2024

10/10 Excellent

Harold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient and beautifully situated
Stayed 1 night in Aug 2024

10/10 Excellent

Pak Tung

Stayed 2 nights in Aug 2024

6/10 Okay

Julie

Stayed 3 nights in Aug 2024

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Alice

Business traveller
Liked: Property conditions & facilities
Nice hotel,
Stayed 6 nights in Aug 2024

10/10 Excellent

Regan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jul 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

8/10 Good

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet stay, room was clean and well appointed.
Stayed 1 night in Jul 2024

10/10 Excellent

Elise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Room & bathroom were clean & beds made up daily. Decor is tasteful with very comfort beds. Great pool area for families. Enjoyed our stay.
Stayed 1 night in Jul 2024

8/10 Good

C

Business traveller
Liked: Staff & service, room comfort
Overall we enjoyed our stay at the Star Gold Coast. However we found that the room is lack of proper sound insulation, we got woken up in the middle of the night by the people walking and talking through the corridor. There was some clicking noises on the floor of the room above us in early morning. The timber wall feature above the bed head was cover with dust. The ensuite is very small, and the water pressure was average.
Stayed 3 nights in Jul 2024

10/10 Excellent

Steve

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Philip

Liked: Cleanliness, property conditions & facilities, room comfort
Star Casino Gold Coast - Very disappointing!
For what we paid for the room, it was very ordinary. 1. The room was not made up by housekeeping after the first night of our 2 night stay. This is just basic expectation of a hotel of this standard and price! 2. TV remote control did not work and needed to be replaced. We had no access to the TV and no access to information about the hotel such as restaurants and bars or our account information which is displayed on the in-room TV. 3. The room lighting system was a complete mystery and had a mind of its own. There were no instruction on how it worked. Especially the lights in the hanging cupboard and breakfast bar, or the footlights in the bathroom. 4. Restaurants were overpriced for what was on offer. Harvest charged $35.90 for breakfast buffet and I’ve had better and more varied offerings on cruise ship buffets. We arrived at 9:30 and they had already started shutting up but we weren’t told so no barista coffee! 5. The Mei Wei Dumpling restaurant was excellent, I couldn’t fault it. 6. We were entitled to free parking but it took about 15mins at the parking validation desk to sort it out when it should have been automatic.
Stayed 2 nights in Jul 2024

8/10 Good

Kerri

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We stayed here for our 30th Wedding Anniversary which was noted on the booking and acknowledged by the reception at check-in. But no complimentary dessert or anything else offered to make the occasion special which we have received in other accommodation. Just happened to stay on the one weekend where a global IT outage forced the casino to shut down on the Friday night. Whilst we realise this was completely out of their control not one SMS or email to apologise for the inconvenience. We booked the Star solely for the convenience of the casino & restaurants. Room itself was nice enough, very formal & business like but for the money we have experienced much nicer luxury & bonus service. Sometimes it's the little things that can make a difference.
Stayed 2 nights in Jul 2024

8/10 Good

Renee

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Room was very small. No minibar, no robes and slippers which was meant to be included for the superior king room. Wouldnt consider this 5 star at all and for the money could stay somewhere better
Stayed 1 night in Jul 2024

8/10 Good

Sherry, NCD

Stayed 1 night in Jul 2024

8/10 Good

Talal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed staying at the star. Highly recommended for others.
Stayed 5 nights in Apr 2024

4/10 Poor

Narelle

Stayed 1 night in Jul 2024

8/10 Good

WENDY

Stayed 1 night in Jul 2024

4/10 Poor

Deb

Liked: Amenities
Disliked: Staff & service
Terrible check in experience. 50 minute wait
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Mid week winter escape
Pleasant stay, rooms are clean, serviced daily and beds are very comfortable. Room service forgot a few things but quickly fixed the problem. The main pool area bar was closed (winter) & the service was very slow when ordering food/drinks via their phone system. The pool area however, is a fabulous space for families with the heated spa/pool. Close to beach, pacific fair & light rail.
Stayed 3 nights in Jul 2024

10/10 Excellent

Massih

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024