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Aparthotel

Surf Regency Apartments

3.5 star property

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Photo gallery for Surf Regency Apartments

Terrace/patio
Outdoor pool
Interior detail
Garden
Outdoor spa tub

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Dryer
  • Washer

Explore the area

View in a map
9 Laycock St, Surfers Paradise, QLD, 4217
  • Place, Surfers Paradise Beach
    ‪2 min walk‬
  • Place, Cavill Avenue
    ‪3 min walk‬
  • Place, Slingshot
    ‪5 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪26 min drive‬

Room options

View all photos for Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Min 2 Nights)

Interior detail

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Min 2 Nights)

  • 80 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Min 3 Nights)

Interior detail

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Min 3 Nights)

  • 80 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Min 7 Nights)

Interior detail

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Min 7 Nights)

  • 80 sq m
  • 2 bedrooms
  • Ocean view
  • Sleeps 3
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Apartment, 1 Bedroom, Non Smoking, Kitchen (Min 3 Nights)

In-room safe, soundproofing, iron/ironing board, cots/infant beds

Standard Apartment, 1 Bedroom, Non Smoking, Kitchen (Min 3 Nights)

  • 60 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom, Non Smoking, Kitchen (Min 7 Nights)

In-room safe, soundproofing, iron/ironing board, cots/infant beds

Standard Apartment, 1 Bedroom, Non Smoking, Kitchen (Min 7 Nights)

  • 60 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom, Non Smoking, Kitchen (Min 2 Nights)

In-room safe, soundproofing, iron/ironing board, cots/infant beds

Standard Apartment, 1 Bedroom, Non Smoking, Kitchen (Min 2 Nights)

  • 60 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

Superior One-Bedroom Apartment

  • Sleeps 2

Standard 1 Bedroom Apartment With Kitchen-Non Smoking

  • Sleeps 3

Standard 2 Bedroom Apartment With Kitchen-Non Smoking

  • Sleeps 3

Superior Two-Bedroom Apartment

  • Sleeps 4

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About this property

Surf Regency Apartments

Aparthotel with free parking, steps from Surfers Paradise Beach
This smoke-free aparthotel features an outdoor pool, a sauna, and a hot tub. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, tour/ticket assistance, and a garden are onsite. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Guests can appreciate conveniences like a washer/dryer and a coffee/tea maker, and other amenities include free WiFi and a balcony. Housekeeping is not available.
Surf Regency Apartments offers 40 air-conditioned accommodations with washers/dryers and safes. Rooms open to balconies or patios. Accommodations at this 3.5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include coffee/tea makers and irons/ironing boards.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.
Our customers tell us they can't get enough of the helpful staff at Surf Regency Apartments. During your stay, you're just a quick walk from Cavill Avenue. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool. This comfortable aparthotel has 40 apartments. Each apartment includes amenities such as free WiFi and a kitchen.
  • Each apartment offers a kitchen, a washer/dryer, and a balcony or patio
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a sauna
  • Steps from Surfers Paradise Beach and 5 minutes by foot from Cavill Avenue
Surf Regency Apartments offers its guests an outdoor pool, a hot tub, and a sauna. WiFi is free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at Surf Regency Apartments. Free self parking is available.

This 3.5-star Gold Coast aparthotel is smoke free.

Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • Hot tub
  • Outdoor pool
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Family friendly

  • Cot: AUD 10 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 30 per night

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Washer/dryer

Comfort

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift
  • Smoke-free property

Services and conveniences

  • Iron/ironing board
  • Luggage storage
  • No housekeeping service
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Vending machine

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 40 units
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5 PM) and Saturday - Saturday (8:30 AM - 1 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests arriving outside of regular check-in hours can use the exterior telephone for check-in assistance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30 per night.
  • Cribs (infant beds) are available for AUD 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property's front desk is open during the following times:
  • Monday - Friday: 8:30 AM - 5 PM
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Surf Regency Apartments Apartment Surfers Paradise
Surf Regency Apartments Apartment
Surf Regency Apartments Surfers Paradise
Surf Regency Apartments
Surf Regency Apartments Hotel Surfers Paradise
Regency Surfers Paradise
Regency Hotel Surfers Paradise
Surf Regency Apartments Gold Coast/Surfers Paradise
Surf Regency Apartments Aparthotel
Surf Regency Apartments Surfers Paradise
Surf Regency Apartments Aparthotel Surfers Paradise

Reviews

Surf Regency Apartments Reviews

8.4

Very good

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness
Rating 10 - Excellent. 102 out of 243 reviews
Rating 8 - Good. 96 out of 243 reviews
Rating 6 - Okay. 26 out of 243 reviews
Rating 4 - Poor. 12 out of 243 reviews
Rating 2 - Terrible. 7 out of 243 reviews

Reviews

8/10 Good

Torrey

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Great location close to beach and Cavill Ave. In need of refurbishing, it was happening on 3 of the levels which also meant it was noisy with trades people. Not great that they make you have all the dishes washed and put away before checking out despite having a dishwasher which most places allow you to put on to wash as you walk out the door.
Stayed 2 nights in Jul 2025

2/10 Terrible

Jenny

Travelled with family
Disliked: Cleanliness, room comfort

Not what the brochure says

Definitely NOT what the brochure or reviews said. It’s an old run down building that smelt and uninviting. The apartment was worse with ants dirty socks under the lounge, dusty pictures, rusted old lamp shades that only one could be plugged in, cupboards were dirty and had left over things in them, the blankets smelt and the sheets didn’t even fit the double bed. The fridge smelt, there were no towels, tiles missing from veranda and outdoor chairs looked like they would break if sat on. Internet barely worked and neither did the clock. Definitely not what you pay for. If you can put all that aside it’s a great location a bit noisy but it’s Surfers.
Stayed 3 nights in Mar 2025

8/10 Good

Kelly

Travelled with partner
Liked: Cleanliness, amenities
Great to deal with
Stayed 2 nights in Feb 2025

2/10 Terrible

Glen

Travelled with family
Disliked: Cleanliness, room comfort

Expensive old 90's flat experience.

Worst place I have ever stayed at on the Gold Coast. Expensive old 90's flat experience.
Stayed 2 nights in Jan 2025

4/10 Poor

Hyun Mi

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very poor and old apartment conditions. The property was not ready for guests. I was very disappointed, and I will never use it again.
Stayed 3 nights in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Room comfort

Great for a quick getaway

The staff were amazing. Could not ask for a better view). The bed was extremely comfortable. Had everything we needed in the kitchen. The room itself was abit run down (cracked paint, faded balcony furniture. The room wasn’t the cleanest on arrival (hair on ground, base of toilet wasn’t cleaned -dusty and old urine run marks). The dryer kept stopping itself (which the staff were very apologetic about and got straight onto arranging a replacement). One of the fan/light control was missing (which again the staff got straight onto).
Stayed 6 nights in Dec 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities
Great views, large apartment with all the appliances and plates, cutlery and cooking bits and pieces to make a meal, washing machine for clothes, etc. TV is positioned oddly to where the couch is / not in line with couch so makes watching TV a little awkward. Overall the apartment is a little dated, cigarette burns / holes in carpet and a few of the blankets also have cigarette burn holes in them too. The apartments could be brought up to scratch with a small investment from the owners.
Stayed 4 nights in Dec 2024

10/10 Excellent

Phil

Liked: Cleanliness, amenities, property conditions & facilities
The staff were friendly, the view was amazing, so close to everything, thank you for a great room.
Stayed 2 nights in Dec 2024

10/10 Excellent

Satyabrata

Travelled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Leslie John

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Calvin

Stayed 8 nights in Nov 2024

10/10 Excellent

Celine

Liked: Cleanliness, property conditions & facilities
The apartment was clean, modern, spacious and suited our family perfectly. The person who answered the phone was very empathetic to our situation and our request to delay check in due to my son’s seizures. Very accommodating.
Stayed 5 nights in Oct 2024

8/10 Good

Douglas

Liked: Cleanliness, property conditions & facilities
Location was excellent pool was good lack of good dishes ,no washcloths ,outside patio was not very clean.
Stayed 7 nights in Nov 2024

10/10 Excellent

frank

Liked: Cleanliness, amenities, property conditions & facilities
third time stayed at this property and will stay again. Love the place
Stayed 5 nights in Oct 2024

8/10 Good

Shelley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was an older property but exceeded expectations. Great location and great views of the beach. Would stay here again.
Stayed 2 nights in Oct 2024

8/10 Good

Michele

Business traveller
Liked: Room comfort

Great spot

Location is magnificent - close to restaurants, trams and beach. Property itself is dated but that is not a deal breaker for me. The view in our apartment was obscured by building in front . If booking this property ask for apartment on higher floor. Would definitely stay here again
Stayed 7 nights in Oct 2024

8/10 Good

Greg

Travelled with family
Liked: Cleanliness, amenities
Great location helpful managers Unit was bit tired needed a refresh with modern furniture needed Great place to stay thou
Stayed 2 nights in Oct 2024

6/10 Okay

susan

Good location could have been cleaner and tidier
Stayed 7 nights in Sep 2024

10/10 Excellent

ainsley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
While a bit dated was perfectly located to beach, activities and transport. Pool was nice and apartment was good size. Staff were also very nice.
Stayed 4 nights in Sep 2024

6/10 Okay

Lance

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
I have stayed at this property several times. This was the first time in room 504. The building is old, but has reasonable facilities. Our room however was particularly run down. There was mould and rust in the bathroom and a general smell of wastewater that lingured for the two days we were there. The bedroom had a hard mattress. The bedhead was loose and had rubbed marks / holes in the bedroom wall. The living room was sparsely furnished, with mismatching furniture. The kitchen was equipped to the minimum usable level. Only the location, close to Surfers paradise centre, justifies it's high price.
Stayed 2 nights in Sep 2024

8/10 Good

Hemant

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very close to all amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great value for money and close to all services
Stayed 7 nights in Aug 2024

6/10 Okay

Alan

Travelled with partner
Liked: Cleanliness
Lovely views to the sea and Hinterland. Very good position on the Esplanade to reach shops and transport. The apartment was good, but the beds and sofas were not as comfy as they should be. The windows rattled a lot when it was windy and looked in need of maintenance. It was very noisy outside early in the morning, usually around 6 to 7am, due to rubbish trucks emptying skips full of bottles from neighbouring buildings. This meant no long sleep ins in the morning.
Stayed 14 nights in Jul 2024

2/10 Terrible

Kim

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Filthy, unhealthy outdated unit. Some items unable to use due to health risk ( microwave burnt inside and rusted and filthy) pots and pans not washed and burnt. Cutlery no desert spoons. Cups and glasses chipped cracked. Good location and views. Have stayed before but never have the units been so filthy and outdated and need repair.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gary

Pay more and avoid

The unit we were in needs a big clean and update. Very worn with a carpet mat in lounge that should have gone long ago. Blankets need a launder we just never felt clean in the unit. Great location and view but that’s where it stops.
Stayed 5 nights in Jul 2024