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Santana Resort

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Santana Resort

Outdoor pool, pool umbrellas
Standard Apartment, 1 Bedroom | Living area
Individually decorated, individually furnished, iron/ironing board
Aerial view
Standard Apartment, 1 Bedroom | Private kitchen

Reviews

7.4 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Washer
    Washer
  • Pool
    Pool
  • Barbecue grill
    Barbecue grill
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
7-15 Monte Carlo Avenue, Surfers Paradise, QLD, 4217
  • Broadbeach Beach
    8 min walk
  • Gold Coast Convention and Exhibition Centre
    15 min walk
  • SkyPoint Observation Deck
    18 min walk
  • Surfers Paradise, QLD (SFP)
    7 min drive

Room options

View all photos for Premium Room, 1 Bedroom

Individually decorated, individually furnished, iron/ironing board

Premium Room, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed

View all photos for Economy Apartment, 1 Bedroom

Individually decorated, individually furnished, iron/ironing board

Economy Apartment, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom (2.5 Star)

Flat-screen TV, ping pong

Apartment, 1 Bedroom (2.5 Star)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed OR 1 Queen Bed

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About this property

Santana Resort

Family-friendly Gold Coast aparthotel in Surfers Paradise with free parking
An outdoor pool, a spa tub, and laundry facilities are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a computer station, an arcade/game room, and express check-in are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. Guests can appreciate conveniences like a washer/dryer and an electric kettle, and other amenities include free WiFi and a balcony. Limited housekeeping is available.
Santana Resort offers 21 air-conditioned accommodations with washers/dryers and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on weekdays only.

An outdoor pool and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

During your stay at Santana Resort, you're just a quick walk from Broadbeach Bowls Club. Enjoy features like free WiFi in public areas and free self parking, plus an outdoor pool. Built in 1999, this comfortable aparthotel has 21 apartments on 3 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a balcony
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the spa tub
  • Amenities include a computer, laundry facilities, and a vending machine
  • Onsite recreation includes bike rentals
  • 15 minutes by foot from Gold Coast Convention and Exhibition Centre and a 2-minute drive from The Star Gold Coast
  • Airport shuttle service available for a fee
Santana Resort offers its guests an outdoor pool and a spa tub. A computer station is on site and WiFi is free in public spaces. Barbecue grills, a vending machine, and an arcade/game room are also featured at the family-friendly Santana Resort. Self parking is free.

Smoking is allowed in designated areas at this Art Deco Gold Coast aparthotel.

Languages

Chinese (Mandarin), English

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • A hot tub

Internet

  • Free WiFi

Parking and transport

  • Free self-parking on site
  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge)
  • On-site car hire

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Dishwasher
  • Electric kettle
  • Cookware/dishes/utensils
  • Toaster

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 50 per stay

Bathrooms

  • Bath or shower
  • Towels provided
  • Hairdryer
  • Toilet paper

Living spaces

  • Living room

Entertainment

  • Flat-screen TV
  • Pool or billiards table
  • Ping pong table
  • Games room

Outdoor areas

  • Balcony
  • Barbecue
  • Garden
  • Picnic area

Laundry

  • Washer/dryer
  • Laundry facilities

Work spaces

  • Computer station

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • No lifts
  • Designated smoking areas

Services and conveniences

  • Tour/ticket assistance
  • Limited housekeeping
  • Iron/ironing board
  • Luggage storage
  • Vending machine
  • Free bottled water

Location highlights

  • Near the ocean
  • In the city centre

Things to do

  • Bike hire on site
  • Parasailing nearby
  • Waterskiing nearby
  • Scuba diving nearby
  • Sailing nearby
  • Rafting nearby
  • Windsurfing nearby
  • Ecotours nearby
  • Scooter/moped rentals nearby
  • Golf nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • First aid kit

General

  • 21 rooms
  • 3 floors
  • 1 building
  • Built in 1999
  • Art Deco architecture

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 5:00 PM) and Saturday - Saturday (8:30 AM - noon)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 50 per stay.
  • Cribs (infant beds) are available for AUD 30.0 per stay.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per week

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 50 (subject to availability)
  • Air conditioning fee: AUD 10 per night
  • Crib (infant bed) fee: AUD 30.0 per stay
  • Rollaway bed fee: AUD 50 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 8:30 AM - 5:00 PM
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Santana Resort
Santana Resort Surfers Paradise
Santana Surfers Paradise
Santana Resort Aparthotel
Santana Resort Surfers Paradise
Santana Resort Aparthotel Surfers Paradise

Santana Resort Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 65 out of 245 reviews" "
Rating 8 - Good. 84 out of 245 reviews" "
Rating 6 - Okay. 56 out of 245 reviews" "
Rating 4 - Poor. 21 out of 245 reviews" "
Rating 2 - Terrible. 19 out of 245 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

10/10 Excellent

GINA

Liked: Cleanliness, amenities, property conditions & facilities
OUR CLIENT WAS VERY HAPPY WITH THEIR STAY. SAID IT WAS CONVENIENT LOCATION FOR THE CONFERENCE THEY WERE ATTENDING, AND MUCH MORE AFFORDABLE THAN OPTIONS THEIR FRIENDS HAD BOOKED
Stayed 4 nights in Apr 2024

6/10 Okay

Samantha

Stayed 3 nights in Apr 2024

10/10 Excellent

Ferdinand

Travelled with family
Liked: Cleanliness, room comfort
Santana Resorts - a good place to stay
It was close to pacific fair shopping centre Two stops away from Florida gardens tram stop and 3 stops away from Cavill avenue stop for surfers paradise beach The only thing I would point of out is that we paid an xtra $125 for an extra person for 5 nights -even though it said on the Adevrtisememt that it caters for 3 people When I have already paid for the queen bed and a sofa bed included in the living room This is the only I could point out. As I have already paid over $1300 for the five nights It was still reasonably priced With laundry, kitchen and dining in one bedroom apartment There’s a pool and a good security garage for a car And the unit is reasonably 5 to 7 minutes away from the beach
Stayed 5 nights in Jan 2024

6/10 Okay

Elizabeth

Travelled with family
Stayed 5 nights in Dec 2023

8/10 Good

Dylan

Stayed 2 nights in Sep 2023

2/10 Terrible

Jane

Stayed 7 nights in Jul 2023

4/10 Poor

Sue

Disliked: Property conditions & facilities
The property is outdated and badly in need of renovation. I thought it was too expensive, the oven was dirty, the carpets are grubby and stained, the walls need a good coat of paint. Certainly is not what I would expect of a resort.
Stayed 2 nights in Aug 2023

2/10 Terrible

Tracey lee

Stayed 6 nights in Aug 2023

10/10 Excellent

Maureen

Liked: Cleanliness, amenities, property conditions & facilities
Good location between Surfers Paradise and Broadbeach. One tram stop to Broadbeach and two stops to Surfers Paradise. Cross the Gold Coast Highway to walk to the beach. Quiet complex, clean pool, secure parking, clean apartment with all equipment for an enjoyable stay
Stayed 7 nights in Jul 2023

8/10 Good

Martyn

Liked: Cleanliness, amenities, property conditions & facilities
Nice and convenient
Stayed 7 nights in May 2023

8/10 Good

Kim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was in a convenient and quiet location. I was surprised that the room did not have air conditioning. I realized after checking in that I had booked this room and had assumed that all rooms had air conditioning. The room is looking old and in need of some repairs, but for the price was overall very happy.
Stayed 6 nights in Mar 2023

10/10 Excellent

uale

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Very convenient location on Gold Coast just off the main road yet so quiet! The unit was neat , tidy & very comfortable
Stayed 6 nights in Mar 2023

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Proximity of transport, shops, beach ... virtually everything
Stayed 3 nights in Feb 2023

2/10 Terrible

Georgios E, Roselands

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The room stunk of filth, the cleaners did not do their job properly, spider webs in multiple areas and it had a terrible smell that just lingered all the time, even after we applied some plug in freshners, the smell was still around. No air con only fans that did nothing, not the appropriate stay at a place like the GC where temperatures go in the low 30s. Owner should spend some money to update soon. Definitely would NOT recommend this place for a stay, not even for one night.

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
nice quiet location security excelent everything supplied would definitely stay again
Stayed 5 nights in Nov 2022

10/10 Excellent

Jamin

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine
Stayed 6 nights in Oct 2022

6/10 Okay

Josie

Travelled with partner
Disliked: Property conditions & facilities
WAS VERY OVERPRICED FOR WHAT IT IS. NEED TO HIRE POOL TOWELS- WE NOT ADVISED ABOUT THIS LIMITED SOAP, SHAMPOO ETC ROOM AND FOOT PATHS LITTLE COUTYARD DIRTY ROOM SMELT MUSTY. BED HARD AS A ROCK- TAKE YOUR OWN PILLOW
Stayed 1 night in Oct 2022

6/10 Okay

Tania

Stayed 6 nights in Oct 2022

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Suitable for our short stay. Handy tram stop, for quick access to Surfers, Broadbeach and Pac Fair. Short walk to the beach. Clean and neat, albeit a little dated
Stayed 3 nights in Oct 2022

8/10 Good

Regina

Liked: Cleanliness
Disliked: Amenities
Stayed 6 nights in Sep 2022

6/10 Okay

Aurora

Travelled with family
Disliked: Cleanliness
There was no communication, not sure if this is due to Expedia as it’s my first time booking with them. I did however message the resort directly and did not receive an answer from them. The room wasn’t cleaned properly. The bathroom especially. It was convenient having the washing machine and dryer.
Stayed 6 nights in Sep 2022

2/10 Terrible

Gregory

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2022

2/10 Terrible

Andy

Stayed 2 nights in Jul 2022

10/10 Excellent

paige

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay here. The lady was absolutely lovely who owned the place. My only advice would be to make it more known that a deposit is needed and you will need to buy your own toilet paper as one is only available. Also a guide on how to use the rouch stove. Other than a bit of dirt in a drawer, was amazing. The view was beautiful, it was so close to everything we needed. Loved it here.
Stayed 3 nights in Jul 2022

10/10 Excellent

Michele

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Central convenient quiet perfect for a self contained facility at a reasonable price.
Stayed 2 nights in Jul 2022