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Ruby Gold Coast by CLLIX

4.0 star property
VIP Access

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One Bedroom Apartment - Ocean View | Private kitchen
One Bedroom Apartment - Ocean View | Living area
Exterior
Three Bedroom Apartment Ocean View
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Gym
  • Pool
  • Washer
  • Barbecue grill
  • Air conditioning

Explore the area

Map
9 Norfolk Ave, Surfers Paradise, QLD, 4217
  • Chevron Renaissance
    ‪8 min walk‬
  • Surfers Paradise Beach
    ‪9 min walk‬
  • Infinity Attraction
    ‪10 min walk‬
  • Surfers Paradise, QLD (SFP)
    ‪14 min walk‬
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for One Bedroom Apartment

One Bedroom Apartment

One Bedroom Apartment

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Apartment

Premium bedding, in-room safe, laptop workspace, soundproofing

Two Bedroom Apartment

  • 89 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Three Bedrooms Apartment

Premium bedding, in-room safe, laptop workspace, soundproofing

Three Bedrooms Apartment

  • 134 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Three Bedroom Apartment Ocean View

Three Bedroom Apartment Ocean View

Three Bedroom Apartment Ocean View

  • 134 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Bunk Bed

View all photos for One Bedroom Apartment - Ocean View

Beach/ocean view

One Bedroom Apartment - Ocean View

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Three Bedroom Villa

Premium bedding, in-room safe, laptop workspace, soundproofing

Three Bedroom Villa

  • 236 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Bunk Bed

View all photos for Two Bedroom Apartment - Ocean View

Beach/ocean view

Two Bedroom Apartment - Ocean View

  • 89 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Exterior

voco Gold Coast by IHG

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1001)
The price is €128
for 1 room
includes taxes & fees
9 Mar - 10 Mar
voco Gold Coast by IHG

About this property

Ruby Gold Coast by CLLIX

Aparthotel with free parking, a quick walk to Surfers Paradise Beach
Along with an outdoor pool, this smoke-free aparthotel has a fitness center and a steam room. Free WiFi in public areas and free self parking are also provided. Additionally, a hot tub and barbecue grills are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a dining area. Weekly housekeeping is available.
Ruby Gold Coast by CLLIX offers 101 accommodations with washers/dryers and safes. Rooms open to balconies. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.
Ruby Gold Coast by CLLIX's great location gets high marks from our customers. During your stay, you're just a quick walk from Surfers Paradise Beach. Features include free WiFi in public areas and free self parking, plus an outdoor pool. Built in 2018, this upscale aparthotel has 101 apartments on 30 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a balcony
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the hot tub
  • Amenities include a car charging station and an elevator
  • Onsite recreation includes a gym and a steam room
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Wax Museum and Surfers Paradise Beach
As a guest of Ruby Gold Coast by CLLIX, you'll find an outdoor pool, a hot tub, a steam room, and a fitness center. Public spaces have free WiFi. Ruby Gold Coast by CLLIX also features barbecue grills, pool umbrellas, and an elevator. Free self parking is available.

This 4-star Gold Coast aparthotel is smoke free.

Languages

Chinese (Mandarin), English

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Sunloungers
  • Umbrellas
  • A hot tub
  • Steam room

Internet

  • Free WiFi

Parking and transport

  • Free covered self-parking on site
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Family friendly

  • Pool gate

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Toaster
  • Free tea bags/instant coffee
  • Electric kettle
  • Cookware/dishes/utensils

Dining

  • Dining table

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Hairdryer
  • Soap
  • Towels provided
  • Shampoo
  • Free toiletries
  • Toilet paper

Living spaces

  • Living room
  • Dining room

Entertainment

  • Flat-screen TV with digital service

Outdoor areas

  • Balcony
  • Barbecue
  • Outdoor furniture

Laundry

  • Washer/dryer
  • Near a laundromat

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 137
  • Soundproofing
  • Step-free path to entrance
  • Smoke-free property

Services and conveniences

  • Limited housekeeping
  • Safe
  • Iron/ironing board
  • Luggage storage
  • Change of towels (on request)

Location highlights

  • Near the airport
  • Near a metro station
  • Near a train station
  • In the city centre
  • In the entertainment district
  • Near a health or beauty spa
  • Near a hospital
  • Near a zoo

Things to do

  • Fitness centre
  • Casino nearby
  • Theme parks nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 101 rooms
  • 30 floors
  • 1 building
  • Built in 2018
  • Traditional architecture

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Sunday - Thursday (8:00 AM - 6:00 PM) and Friday - Saturday (8:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned
This property's front desk is open during the following times:
  • Sunday - Thursday: 8:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Collection Apartment Surfers Paradise
Ruby Collection Apartment
Ruby Collection Surfers Paradise
Ruby Collection

Ruby Gold Coast by CLLIX Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 447 out of 770 reviews
Rating 8 - Good. 218 out of 770 reviews
Rating 6 - Okay. 61 out of 770 reviews
Rating 4 - Poor. 25 out of 770 reviews
Rating 2 - Terrible. 19 out of 770 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lucian

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Above All Products

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Daniel

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Got a discounted rate and wanted to be in this area so it seemed like a good option, but the apartment we were in was a lot more worn out than expected - it's in need of a new bed, new carpet, new blinds and some touch up painting. None of this was too big a deal as we were out most of each day, but having no towels on arrival and most soap dispensers empty - some of the basics - was a poor experience.
Stayed 2 nights in Oct 2024

8/10 Good

Nisha

Stayed 2 nights in Sep 2024

10/10 Excellent

Cristine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great value for money. We booked a 2 bed 2 bath unit which is much better and more comfortable than a hotel in my opinion. The property was clean and well maintained, location is close to everything, receptionist was nice. I would definitely book again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is here, public transport, beach, etc
Stayed 2 nights in Oct 2024

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very easy access to public transport, beach, malls, name it everything’s there.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We love everything about Ruby hotel, hope to have a reservation next time we visit Gold Coast.
Stayed 2 nights in Oct 2024

10/10 Excellent

Paul

Stayed 2 nights in Jul 2024

10/10 Excellent

Aimie

Stayed 2 nights in Sep 2024

8/10 Good

Shane

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a great central place to stay , staff great room lounge was bit stained and could be updated but generally a nice place
Stayed 2 nights in Sep 2024

8/10 Good

Alan

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Brendon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quite loud due to the kids water park down below other than that we had a fabulous time
Stayed 6 nights in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Helen, Cooroy

Travelled with family
Liked: Cleanliness, property conditions & facilities
Great spot Wish my room for my quiet couple of days away wasn’t above the kids club in the next door resort It was noisy all day , kids screaming and all night I could hear some machine going. I assume was filtration for the kids club water. Wish I’d been given a room on the other side with a better view and not so noisy
Stayed 2 nights in Sep 2024

4/10 Poor

daniel

Disliked: Cleanliness, property conditions & facilities
Firstly I want to start with the positives. Iriyna on the front desk is the biggest asset to this property. She is professional and accommodating. The issues with the building are not her fault. Now the negatives…I don’t have much time so I’ll cut to the chase. The room and the general cleanliness of this building is sub-standard. For a relatively new building it’s in terrible condition. Aside from my room that was very unclean, if you sit by the pool or surrounds and look at the condition of the furniture you’ll immediately see the run down poorly kept standards. Won’t go on too much more. Well done Iriyna but to the owners and management best you lift your game…very poor indeed
Stayed 4 nights in Sep 2024

4/10 Poor

Damien

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jan

Liked: Cleanliness, amenities, room comfort
Really enjoyed our stay at Ruby Gold Coast. Reception staff couldn't have been more helpful with all our enquiries. Room on the 22nd floor gave us magnificent views of Surfers Paradise, both north and east. So close to light rail, so left the car at home. Walking distance to small grocery stores, and a pleasant 10 min walk to heart of Surfers. Room had everything we needed, clean, quiet and very spacious. For our visit to the Pacific Airshow, we could not have stayed at better accommondation.
Stayed 3 nights in Aug 2024

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean place. Enjoyed our stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Kellie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is great, staff are accomodating. Checking is was easy and checking out was easier. Will definitely be back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ailsa

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

lee-anne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms nice and big ,clean , would stay again
Stayed 5 nights in Jul 2024

8/10 Good

Sandra

Travelled with family
This place seems fairly new so it’s quite nice but the lounge is covered in stains, it really needs a good clean. Also, the lounge and 2 chairs in the living area are very uncomfortable, we spent a fair amount of time in as my mother is elderly and didn’t want to go out a lot of the time. A nice comfortable lounge would be nice! Sliding glass doors to balcony could do with a clean, dirty finger marks all over it, little children hands That we didn’t have with us! For the price, with only 1 room clean while we were there was pretty steep.
Stayed 9 nights in Jul 2024

8/10 Good

Julie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The apartment was huge with a fantastic kitchen and stunning views however the mattresses were stained, the windows dirty and there was rubbish under the bed from the previous occupants. The staff were brilliant but the rooms need a facelift with dirty walls, blinds that are cracking and obvious damage to the floor. It would have been helpful to know in advance the gym and sauna were closed as those were facilities we wanted to use and a reason we stayed. The location was excellent and an easy walk to central Surfers and the beach.
Stayed 9 nights in Jul 2024