Ruby Gold Coast by CLLIX

4.0 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ruby Gold Coast by CLLIX

One Bedroom Apartment - Ocean View | Private kitchen
One Bedroom Apartment - Ocean View | Living area
Exterior
Three Bedroom Apartment Ocean View
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking included
  • Hot tub
    Hot tub
  • Gym
    Gym
  • Washer
    Washer
  • Pool
    Pool
  • Barbecue grill
    Barbecue grill

Explore the area

Map
9 Norfolk Ave, Surfers Paradise, QLD, 4217
  • Chevron Renaissance
    8 min walk
  • Surfers Paradise Beach
    9 min walk
  • Infinity Attraction
    10 min walk
  • Surfers Paradise, QLD (SFP)
    14 min walk
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

One Bedroom Apartment

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

Two Bedroom Apartment

  • 89 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Three Bedrooms Apartment

  • 134 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Bunk Bed

Three Bedroom Apartment Ocean View

  • 134 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Bunk Bed

One Bedroom Apartment - Ocean View

  • 65 sq m
  • 1 bedroom
  • 1 bathroom
  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

Three Bedroom Villa

  • 236 sq m
  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Twin Beds and 1 Twin Bunk Bed

Two Bedroom Apartment - Ocean View

  • 89 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Ocean view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

About this property

Ruby Gold Coast by CLLIX

Aparthotel with free parking, a quick walk to Surfers Paradise Beach
Along with an outdoor pool, this smoke-free aparthotel has a fitness center and a steam room. Free WiFi in public areas and free self parking are also provided. Additionally, a spa tub and barbecue grills are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a dining area. Weekly housekeeping is available.
Ruby Gold Coast by CLLIX offers 101 accommodations with washers/dryers and safes. Rooms open to balconies. Beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is offered weekly and change of towels can be requested. Housekeeping is provided on a limited basis.

An outdoor pool and a spa tub are on site. Other recreational amenities include a steam room and a fitness center.
Ruby Gold Coast by CLLIX's great location gets high marks from our customers. During your stay, you're just a quick walk from Surfers Paradise Beach. Features include free WiFi in public areas and free self parking, plus an outdoor pool. Built in 2018, this upscale aparthotel has 101 apartments on 30 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer, and a balcony
  • Free WiFi
  • Free self parking
  • Take a swim in the outdoor pool or soak in the spa tub
  • Amenities include a car charging station and an elevator
  • Onsite recreation includes a gym and a steam room
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Wax Museum and Surfers Paradise Beach
As a guest of Ruby Gold Coast by CLLIX, you'll find an outdoor pool, a spa tub, a steam room, and a fitness center. Public spaces have free WiFi. Ruby Gold Coast by CLLIX also features barbecue grills, pool umbrellas, and an elevator. Free self parking is available.

This 4-star Gold Coast aparthotel is smoke free.

Languages

Chinese (Mandarin), English

Property amenities

Beach

  • Near the beach

Pool/Spa

  • Outdoor pool
  • Umbrellas
  • Sunloungers
  • A hot tub
  • Steam room

Internet

  • Free WiFi

Parking and transport

  • Free covered self-parking on site
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Family friendly

  • Pool gate

Kitchen

  • Fridge (full size)
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Free tea bags/instant coffee
  • Electric kettle
  • Cookware/dishes/utensils
  • Toaster

Dining

  • Dining table

Bedrooms

  • Premium bedding
  • Bed sheets provided

Bathrooms

  • Shower
  • Shampoo
  • Toilet paper
  • Free toiletries
  • Soap
  • Towels provided
  • Hairdryer

Living spaces

  • Living room
  • Dining room

Entertainment

  • Flat-screen TV with digital service

Outdoor areas

  • Balcony
  • Barbecue
  • Outdoor furniture

Laundry

  • Washer/dryer
  • Near a laundromat

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 137
  • Soundproofing
  • Step-free path to entrance
  • Smoke-free property

Services and conveniences

  • Limited housekeeping
  • Safe
  • Iron/ironing board
  • Luggage storage
  • Change of towels (on request)

Location highlights

  • Near the airport
  • Near a metro station
  • Near a train station
  • In the city centre
  • In the entertainment district
  • Near a health or beauty spa
  • Near a hospital
  • Near a zoo

Things to do

  • Fitness centre
  • Theme parks nearby
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)
  • Fire extinguisher
  • Security system

General

  • 101 rooms
  • 30 floors
  • 1 building
  • Built in 2018
  • Traditional architecture

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open Sunday - Thursday (8:00 AM - 6:00 PM) and Friday - Saturday (8:00 AM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned
This property's front desk is open during the following times:
  • Sunday - Thursday: 8:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Collection Apartment Surfers Paradise
Ruby Collection Apartment
Ruby Collection Surfers Paradise
Ruby Collection

Ruby Gold Coast by CLLIX Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 432 out of 747 reviews" "
Rating 8 - Good. 213 out of 747 reviews" "
Rating 6 - Okay. 59 out of 747 reviews" "
Rating 4 - Poor. 25 out of 747 reviews" "
Rating 2 - Terrible. 18 out of 747 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely clean place. Enjoyed our stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Kellie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property is great, staff are accomodating. Checking is was easy and checking out was easier. Will definitely be back.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ailsa

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

lee-anne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms nice and big ,clean , would stay again
Stayed 5 nights in Jul 2024

8/10 Good

Sandra

Travelled with family
This place seems fairly new so it’s quite nice but the lounge is covered in stains, it really needs a good clean. Also, the lounge and 2 chairs in the living area are very uncomfortable, we spent a fair amount of time in as my mother is elderly and didn’t want to go out a lot of the time. A nice comfortable lounge would be nice! Sliding glass doors to balcony could do with a clean, dirty finger marks all over it, little children hands That we didn’t have with us! For the price, with only 1 room clean while we were there was pretty steep.
Stayed 9 nights in Jul 2024

8/10 Good

Julie

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The apartment was huge with a fantastic kitchen and stunning views however the mattresses were stained, the windows dirty and there was rubbish under the bed from the previous occupants. The staff were brilliant but the rooms need a facelift with dirty walls, blinds that are cracking and obvious damage to the floor. It would have been helpful to know in advance the gym and sauna were closed as those were facilities we wanted to use and a reason we stayed. The location was excellent and an easy walk to central Surfers and the beach.
Stayed 9 nights in Jul 2024

8/10 Good

Brad

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Jul 2024

8/10 Good

Terry

Travelled with partner
Liked: Amenities, property conditions & facilities
Good for a night or two - it’s new but fairly rudimentary in terms of appointments - but fine for the mid budget traveller. Theres nothing wrong with it but I suspect there are nicer apartments on offer
Stayed 2 nights in Jun 2024

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Steve at reception was great in sorting an issue for us. Have stayed here before and would happily go back.
Stayed 3 nights in Jul 2024

2/10 Terrible

Alfia

Travelled with family
Disliked: Property conditions & facilities
Locked out of property w times no heating stained sheets, terrible staff
Stayed 7 nights in Jul 2024

6/10 Okay

Bernadette

Stayed 2 nights in Jul 2024

8/10 Good

Helen

Stayed 2 nights in Jun 2024

8/10 Good

Tiana

Stayed 3 nights in May 2024

10/10 Excellent

Tiana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Michelle the general manager is great and makes sure we get goodies on arrival... and throughout our stay. And usually get a message from hotel prior to check in time saying rooms ready.
Stayed 2 nights in Jun 2024

4/10 Poor

Michelle

Disliked: Property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Tiana

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Aaaah had a power problem the hot water was down but thats all nothing that wasnt fixed
Stayed 2 nights in Jul 2024

8/10 Good

Eldon

Business traveller
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2024

8/10 Good

Jake

Travelled with partner
Liked: Property conditions & facilities
Was a good clean motel
Stayed 2 nights in Jun 2024

10/10 Excellent

Maria

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Ruby Gold Coast by CLLIX was amazing. Late check-in was easy. It was safe and quiet at night. Transport was easily accessible. Although we didn't use a carpark or have the time to use the pool or gym it was nice knowing those options were there if needed. Walkable distance to food, drinks and a beautiful sunrise down at the beach. If we could have stayed longer we definitely would have. Thank you.
Stayed 2 nights in Jun 2024

8/10 Good

Elise

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Well-sized unit - having kitchen and living areas was particularly helpful for our stay. Staff helpful.
Stayed 2 nights in Jun 2024

10/10 Excellent

Allan

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Stayed 4 nights in Jun 2024

10/10 Excellent

Nichola

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Ruby was very convenient to our conference location, at a very good price. Staff were friendly and the cafe was handy. We enjoyed our time there and certainly would stay at the Ruby again.
Stayed 3 nights in Jun 2024

8/10 Good

adam

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Was good accomodation
Stayed 2 nights in Jun 2024