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"Good customer service. Helpful staff. But not enough parking " More

By a verified traveller on Mon 17 Jun 2019

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Standard Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Classic Suite

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Twin Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Club Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Club Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Compact Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at The Bruce Hotel, you're just a quick walk from East Kilbride Shopping Centre. Free WiFi in public areas, free self-parking and 2 restaurants are available.

  • Free WiFi
  • Free self-parking
  • Enjoy Italian cuisine at Guy's Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Amenities include a front desk safe, meeting rooms and a lift
  • 11 minutes by car from Hampden Park and 13 minutes from Glasgow Green

The Bruce Hotel ratings based on 10 Verified Reviews

Review Summary
2.8 out of 5 3.0 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 3.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for The Bruce Hotel

Everyone (8)
2 out of 5
Very dated place, worst mattress I've ever slept on

Posted by on 21 Jun 2019

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Comment from Hotel Management

21 Jun 2019 by The Management

Thank you for taking the time to leave us a review. We are sorry you didn't have a pleasant experience at The Bruce Hotel. As you will have noticed the various sign across the hotel stating that the hotel is in the process of full refurbishment. We are sorry we were unable to have the refurbishment completed prior to your arrival. We look forward to serving you again soon. Regards, The Management

4 out of 5
Good customer service. Helpful staff. But not enough parking

Posted by on 17 Jun 2019

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Comment from Hotel Management

17 Jun 2019 by The Management

Thank you for taking the time to leave us a review. We are glad you had a great experience staying with us. If there's anything we can do to make your stay more memorable next time, please do let us know. We look forward to welcoming you back again. Regards, The Management

1 out of 5

Posted by on 27 Feb 2019

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1 out of 5

Posted by on 27 Feb 2019

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3 out of 5
Rooms are small and very noisy. You can hear three rooms away

Posted by on 3 Apr 2018

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Comment from Hotel Management

29 May 2018 by am

Thank you for your feedback

3 out of 5

Ok for a short stay

Friendly staff. Nice enough breakfast. Restaurant attached scrumpy jacks - poor quality food. Room- executive twin had a bath but very mouldy around taps, off putting. Space in room very tight to get ironing board up. Ok for a short stay

Posted by , from London on 26 Feb 2018

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3 out of 5

Good for the price

Pros: Parking close to town centre. Excellent attitude of staff
Cons: To be able to use both lifts ?
Location: Short stroll to large shopping mall.
First room offered had odour of cigarettes, moved quickly to better room. Breakfast excellent.

Posted by , from UK on 24 Jun 2017

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Comment from Hotel Management

3 Jul 2017 by DD

Dear Guest Many thanks for your positive review which is greatly appreciated. Please be assured we react very quickly to anyone smoking in their room which fortunately is becoming a less common occurrence. Kind regards

5 out of 5

Hi

Hi good morning Very good I'm enjoying ty so much for everything Very good service nice

Posted by on 11 Nov 2016

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2 out of 5

Cheap but not cheerful

Pros: Location and function areas.
Cons: Guest bedrooms/bathrooms/ lift updated to a higher and more modern standard.
Location: Modern shopping malls and cinema complex. Old Village area with a wealth of pubs and restaurants.Live music scene. Wealth of sports facilities.
Cheap last minute break. Great location in the heart of the town centre, very limited number of parking spaces for guests. Undergoing some refurbishment and bar/restaurant/function areas all very modern however rooms extremely disappointing; bedroom space generous, bathroom with overbath-shower very small, overall is very tired and dated gives it the feel of not being clean. On a more positive note, we were very pleased to have kettle/iron/hairdryer facilities. Carpets in corridors to room access areas did not appear clean with tape across each step on staircase and walls grubby. Lift access was operational but antique. Staff on reception very pleasant, friendly and helpful. Domestic staff chattering/ gossiping to each other loudly outside rooms early morning. Lovely place for attending a function but definitely don't stay here, a town this size deserves a much higher quality of hotel in this prime location.

Posted by , from Scotland on 25 Oct 2016

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4 out of 5

Posted by on 28 Jun 2019

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Comment from Hotel Management

29 Jun 2019 by The Management

Dear Sirs, Thank you for taking the time to leave us a review. We are glad you had a great experience staying with us. If there's anything we can do to make your stay more memorable next time, please do let us know. We look forward to welcoming you back again. Regards, The Management

Renovations + Closures

This property is closed from 21 March 2024 to 21 March 2025 (dates subject to change).

Property Features

There are 2 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. The business-friendly The Bruce Hotel also features dry cleaning/laundry services, a front desk safe, and a lift. Limited free parking is available on a first-come, first-served basis. This 3.5-star Glasgow hotel is smoke free.

  • 1 building
  • 66 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Train station: East Kilbride Station (1.5 km / 1 mi)
  • Parking: Free self parking

Room Amenities

The Bruce Hotel offers 66 accommodations with coffee/tea makers and an iron/ironing board. This individually decorated and furnished accommodation includes desks. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit and complimentary toiletries. Housekeeping is provided on a daily basis.

  • Television
  • Coffee maker
  • Combined shower/bath
  • Housekeeping (daily)
  • Toiletries (free)
  • Iron and ironing board
  • Desk
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

Guy's Restaurant – This restaurant specialises in Italian cuisine.

Skye Lounge – On-site restaurant.

On-site venue No. 3 – cocktail bar.

On-site venue No. 4 – bar.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted.

  • Property is cleaned with disinfectant
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • Property confirms they are implementing enhanced cleaning measures
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Online penalty collection

Hotel Names

  • Bruce Hotel
  • Bruce Hotel Glasgow
  • The Bruce Hotel Hotel
  • The Bruce Hotel Glasgow
  • The Bruce Hotel Hotel Glasgow

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
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