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4.7 out of 5

"Fabulous hotel, fabulous staff. Only complaint is not enough Sun loungers, but cannot think of where you can put more. " More

By a verified traveller on Thu 06 Jul 2023

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One Bedroom Apartment, Pool View

Bed Count 1 King Bed Maximum Occupancy 3 Max

Twin Deluxe Pool View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Twin Deluxe Golf View

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed, Pool View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Two Bedroom Apartment, Pool View

Bed Count 2 King Beds Maximum Occupancy 5 Max

Deluxe Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hilton Vilamoura As Cascatas Golf Resort & Spa. During your stay, you're just a quick walk from Dom Pedro Golf: Pinhal Golf Course. Features include free WiFi in public areas, free valet parking and a free area shuttle. This property offers pet-friendly amenities, such as food and water bowls.

  • Free Wi-Fi in some public areas
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include 2 restaurants, a coffee shop, a beach bar and 2 poolside bars
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Treat yourself to body scrubs, manicures and pedicures or aromatherapy at 7 Seven Spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Just a 4-minute walk from Dom Pedro Golf: Pinhal Golf Course and 8 minutes on foot from Dom Pedro Golf: Laguna Golf Course
  • Free local-area and beach shuttle service
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls

Hilton Vilamoura As Cascatas Golf Resort & Spa ratings based on 15 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hilton Vilamoura As Cascatas Golf Resort & Spa

Everyone (6) Couples (5) Business (2) Family (2)
5 out of 5
Fabulous hotel, fabulous staff. Only complaint is not enough Sun loungers, but cannot think of where you can put more.

Posted by on 6 Jul 2023

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Comment from Hotel Management

7 Jul 2023 by general manager

Thank you for your visit and the 5/5 rating. We appreciate your feedback and hope to see you again soon.

5 out of 5
Staff were all so friendly and helpful, the whole hotel was spotlessly clean but it lacks the amenity of a shop for grocery essentials

Posted by on 12 Mar 2020

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Comment from Hotel Management

12 Mar 2020 by dp

We thank you for staying with us and sharing your valuable feedback.

5 out of 5
I resent having to type in words to these sort of surveys. The hotel was good. OK?

Posted by on 15 Feb 2020

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Comment from Hotel Management

18 Feb 2020 by dp

Thank you for your review.

5 out of 5
Great feel, lovely staff which were very helpful. Spa very nice and food was great with good choice.

Posted by on 1 Oct 2019

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Comment from Hotel Management

2 Oct 2019 by dp

Thank you so much for staying at the Hilton Vilamoura and sharing such excellent feedback. We are thrilled we made an impression and hope to see you back again soon.

5 out of 5

Posted by on 26 Apr 2019

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Comment from Hotel Management

29 Apr 2019 by dinis pires

Thanks for staying and rating your experience so highly. We look forward to welcoming you back again soon.

5 out of 5
Fantastic hotel with very friendly staff who could not be more helpful.

Posted by on 30 Aug 2017

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Comment from Hotel Management

6 Sep 2017 by general manager

Dear Guest, We are thrilled you enjoyed our hospitality and hope to welcome you back again soon. Kind regards, Dinis Pires

5 out of 5

Great atmosphere and excellent service

Me and my partner really enjoyed our short but lovely stay at Hilton Vilamoura. The staff is really nice and do absolutely everything in order to make you happy and give the best service possible. Our room was really spacious, we had bathroom and shower and really enjoyed the music we were able to put on in the bathroom :) The Hotel is not by the beach but offers shuttle which was great !

Posted by , from UK on 15 Jul 2017

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Comment from Hotel Management

19 Jul 2017 by Dinis Pires - general manager

Dear Guest, We are thrilled you enjoyed our service and hospitality, and hope to welcome you back again soon. Kind regards,

5 out of 5

nice hotel, closer to beach and marina

Pros: the comfort and helpful staff
Cons: we were surprised why our bed sheet was not changed every time our room was cleaned.
Location: marina is close by and we hired our car so was best trip overall
beautiful experience, friendly staff and good breakfast

Posted by on 25 Jul 2016

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4 out of 5

short stay

Comfortable and friendly slightly quiet but January is a slow month

Posted by on 12 Jan 2015

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5 out of 5

Perfect 5 night break

My husband and I had a wonderful short break at this hotel. Everything was of a very high standard, and we would not hesitate to return. Our concerns of it being slightly off the beaten track, were unfounded , as the hotel ran a very efficient shuttle service to the beach or the marina. Alternatively a cab ride was only €6., or indeed a pleasant 40 min walk. The only criticism I would have is that eating or drinking in the hotel was very expensive. Lunch at the pool bar was eye watering for very simple fare of pizza or a club sandwich. I believe they would have a greater uptake if they reviewed their prices, as it was never busy in relation to the number of people sitting by the pool. In general though, this is a lovely hotel, with friendly and efficient staff who cannot do enough for you.

Posted by on 16 Jun 2013

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About the Hilton Vilamoura As Cascatas Golf Resort & Spa

Location Rua da Torre d'Agua, Loulé, 8125-615

Renovations + Closures

This property is closed from 1 December 2024 to 7 February 2025 (dates subject to change).

Property Features

You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Hilton Vilamoura As Cascatas Golf Resort & Spa, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Mediterranean hotel also offers a children's pool, a seasonal outdoor pool and a 24-hour fitness centre. Free self parking and valet parking are available.

  • 176 guestrooms or units
  • 4 levels
  • 2 dining venues
  • 2 bars by the pool
  • 12561 sq ft of conference space
  • 1167 sq. m of conference space
  • Built in 2007
  • Deli
  • Kid's club (surcharge)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Bar or lounge
  • Bar on the beach
  • Coffee shop

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Number of outdoor pools - 5
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Free area shuttle
  • Grocery/convenience store
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Arcade/game room
  • Playground on site
  • Free cots/infant beds

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Train station: Loule Station (9.1 km / 5.7 mi)
  • Property shuttles: Free area shuttle within 3 km and beach shuttle; airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Hilton Vilamoura As Cascatas Golf Resort & Spa offers 176 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Memory foam beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include a separate bath and shower, dressing gowns, slippers and bidets. In-room wireless Internet access is available for a surcharge. Business-friendly amenities include safes and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Private balcony
  • Memory foam beds
  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Luxury bedding
  • Hypo-allergenic bedding
  • Separate bath and shower
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Sound-insulated rooms
  • Climate control
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Moscada – On-site restaurant. Guests can enjoy al fresco dining (weather permitting).

24-hour room service is available.

Nearby Activities

5 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include Access to hot tub, a sauna, a 24-hour fitness centre and a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golf driving range on site
  • Water skiing nearby
  • Golf lessons on site
  • Golfing nearby
  • Parasailing nearby
  • Surfing/bodyboarding nearby
  • Mountain biking nearby
  • Windsurfing nearby
  • Horse riding nearby
  • Playground on site
  • Hunting nearby
  • Bicycle rentals nearby
  • Ecotours nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Sailing nearby
  • Scuba diving nearby
  • Scooter/moped rentals nearby

Spa Services

7 Seven Spa has massage/treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy.

  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 6 AM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Hilton Vilamoura As Cascatas Golf Resort & Spa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 70.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • Pets: EUR 100 per pet, per stay
  • Weight limit: 75 lb per pet
  • Food and water bowls are available Service animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a fire extinguisher, a security system and a first aid kit

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Security system
  • Staffed front desk
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Carbon monoxide detector
  • LGBTQ friendly
  • Smoke detector
  • Debit cards
  • Contactless check-out is available

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per person, per night, up to 5 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 to 23 per person
  • Fee for in-room wireless Internet: EUR 5 per hour (rates may vary)
  • Airport shuttle fee: EUR 43 per vehicle (return)
  • Pet fee: EUR 100 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 70.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • As Cascatas
  • As Cascatas Golf Resort
  • Hilton As Cascatas Golf
  • Hilton As Cascatas Golf Resort
  • Hilton Vilamoura As Cascatas Golf
  • Hilton Vilamoura As Cascatas Golf Resort
  • Hilton Vilamoura Resort
  • Vilamoura Hilton
  • Hilton International Vilamoura
  • Hilton Vilamoura As Cascatas Golf Hotel Vilamoura
  • Hilton Vilamoura As Cascatas Golf Resort And Spa
  • Hilton Vilamoura As Cascatas Golf Hotel
  • Hilton Vilamoura As Cascatas Golf Resort Spa
  • Hilton Vilamoura As Cascatas Golf Hotel Vilamoura
  • Vilamoura Hilton

You should know

  • The seasonal pool will open in March and close in October.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property

This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Biosphere
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