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AC Hotel by Marriott Penang

4.0 star property

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Photo gallery for AC Hotel by Marriott Penang

Lobby lounge
In-room safe, desk, blackout curtains, iron/ironing board
Banquet hall
Lobby lounge
Banquet hall

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Laundry
  • Parking included

Explore the area

Map
213 Jalan Bukit Gambir, Bukit Jambul, George Town, Penang, 11950
  • RECSAM and Institute Pendidikan Guru
    ‪11 min walk‬
  • Penang International Sports Arena
    ‪3 min drive‬
  • University of Science-Malaysia
    ‪4 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room, 1 Single Bed

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 Single Bed

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 1 Single Bed

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 Single Bed

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed

Suite, 1 Double Bed

  • 126 sq m
  • Sleeps 5
  • 1 Double Bed

View all photos for Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

Deluxe Room, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Executive Studio, 1 King Bed with Sofa bed, Balcony

In-room safe, desk, blackout curtains, iron/ironing board

Executive Studio, 1 King Bed with Sofa bed, Balcony

  • 94 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed, Balcony

Suite, 1 Double Bed, Balcony

Suite, 1 Double Bed, Balcony

  • 94 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 1 Single Bed

In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 1 Single Bed

  • 28 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

DoubleTree Resort by Hilton Hotel Penang

  • Pool
  • Spa
  • Kids pool
  • Free WiFi
4.2 out of 5, Very good, (812)
DoubleTree Resort by Hilton Hotel Penang

About this property

AC Hotel by Marriott Penang

George Town hotel in Bayan Lepas with area shuttle service and a 24-hour fitness center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Other amenities include a 24-hour business center, a coffee shop/cafe, and conference space. Housekeeping is available on request.
AC Hotel by Marriott Penang offers 423 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the helpful staff at AC Hotel by Marriott Penang. During your stay, you'll be within walking distance of RECSAM and Institute Pendidikan Guru. Features include free WiFi in public areas, free self parking, and a free area shuttle.
  • Free WiFi
  • Free self parking
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a 24-hour gym
  • Just a 4-minute drive from Queensbay Mall and 11 minutes from KOMTAR
  • Free local-area shuttle service
AC Hotel by Marriott Penang offers its guests a children's pool, an outdoor pool, and a 24-hour fitness center. Along with a restaurant, there's a coffee shop/cafe on site. A 24-hour business center and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 6361 square feet (591 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly AC Hotel by Marriott Penang. Limited free parking is available on a first-come, first-served basis.

This 4-star George Town hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Cafe - This buffet restaurant serves breakfast only.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Free local area shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: MYR 42 per person
  • 1 restaurant and 1 coffee shop/cafe

Restaurants on site

  • Cafe

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Ballroom
  • Lift
  • Newspapers in reception
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (6361 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 120
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 120
  • Wheelchair-accessible restaurant

More

  • Biodegradable coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at AC Hotel by Marriott Penang

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MYR 42 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

AC Hotel by Marriott Penang Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 320 out of 911 reviews
Rating 8 - Good. 402 out of 911 reviews
Rating 6 - Okay. 122 out of 911 reviews
Rating 4 - Poor. 42 out of 911 reviews
Rating 2 - Terrible. 25 out of 911 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Xue Ying

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Suite facilities are old ,doesn’t have enough power outlets
Stayed 2 nights in Nov 2024

8/10 Good

YI JU

Liked: Cleanliness, staff & service, room comfort
Nice hotel
Nice hotel with good service by always friendly staff. Just the breakfast food selection could be a bit more diverse.
Stayed 6 nights in Nov 2024

10/10 Excellent

Aravind

Stayed 1 night in Nov 2024

10/10 Excellent

charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful helpful my husband wheelchair room for us
Stayed 7 nights in Oct 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Niketh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short distance from airport (~13 minutes). Very clean and comfortable. Fantastic firm mattress. Would very happily stay again
Stayed 1 night in Oct 2024

8/10 Good

Marjorie A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay, except for the view.
This was just an overnight stay. We arrived late and left at 8am. The view was not enticing at all but it didn't really matter in our case. Otherwise our stay was great.
Stayed 1 night in Aug 2024

10/10 Excellent

howchee, Bayan Lepas

Stayed 2 nights in Aug 2024

10/10 Excellent

Chi Kit

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The executive suite is wonderful, the staff is nice and serving very well. Would like to stay for a few more days to enjoy the environment.
Stayed 3 nights in Aug 2024

2/10 Terrible

Mark, Singapore

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible loud music playing till 12am outside - extremely loud Hotel is old and dirty No USB charger near bed or power plug Changing lift to go to suits room - extremely long waiting The worste ever hotel - and hey it is a Marriott- really bad - one time never again Remove this hotel from Expedia
Stayed 1 night in Aug 2024

10/10 Excellent

Afrisuhendery

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean & good space(area)
Stayed 1 night in Aug 2024

6/10 Okay

Yen

Travelled with family and small children
It is a bit old.
Stayed 1 night in Jul 2024

6/10 Okay

Harjeet

Travelled with group
Liked: Cleanliness, staff & service
Upgraded to a suite although the noise from other rooms was unsettling.
Stayed 2 nights in Jul 2024

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel! Clean and very friendly and accommodating staff. Will come here again
Stayed 2 nights in Jul 2024

10/10 Excellent

Sheng Rei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Kok Seng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

4/10 Poor

Vincent

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive and poor
Stayed 6 nights in May 2024

10/10 Excellent

Jennifer Fang Ni

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay
Stayed 1 night in Apr 2024

10/10 Excellent

haidong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A standard Marriott hotel, clean, modern and good services. Close to the airport so convenient for catching up the early flight next morning.
Stayed 1 night in Apr 2024

8/10 Good

CHIRAG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Xue Yong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was superby in terms of reaction time, friendliness and professionalism. Kudos to the AC Hotel Team!
Stayed 5 nights in Feb 2024

10/10 Excellent

Murray

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel right in the airport. Well sound proofed, could hear no planes. Buffet dinner was exceptional. Definitely stay here again.
Stayed 2 nights in Mar 2024

10/10 Excellent

TEH

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and nice
Stayed 2 nights in Jan 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pros
Very friendly interaction with hotel staff, Staff was excellent on all of our requests while staying at the hotel, the hotel staff were very professional and pleasant.
Stayed 5 nights in Jan 2024

8/10 Good

howchee, Bayan Lepas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to stay for business duty
Stayed 4 nights in Jan 2024