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Hotel De Ville

4.0 star property
VIP Access

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Photo gallery for Hotel De Ville

Egyptian cotton sheets, premium bedding, down duvets, minibar
Breakfast meal
Interior detail
Luxury Duplex A
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning

Explore the area

Map
Via di Sottoripa 5, Genoa, GE, 16123
  • Old Port
    ‪3 min walk‬
  • Cattedrale di San Lorenzo
    ‪3 min walk‬
  • Palazzo Ducale
    ‪4 min walk‬
  • Genoa (GOA-Cristoforo Colombo)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Double Room, 1 King Bed with Sofa bed

Superior Double Room, 1 King Bed with Sofa bed

Superior Double Room, 1 King Bed with Sofa bed

  • 40 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for City Double Room, 1 King Bed

City Double Room, 1 King Bed

City Double Room, 1 King Bed

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Duplex

Egyptian cotton sheets, premium bedding, down duvets, minibar

Luxury Duplex

  • 50 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

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The price is €135
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includes taxes & fees
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About this property

Hotel De Ville

Family-friendly hotel with a 24-hour front desk connected to the convention center in Genoa
Along with a bar/lounge, this hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and 24-hour room service.
Hotel De Ville offers 18 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 48-inch flat-screen televisions come with premium digital channels, first-run movies, and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Genoa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Our customers tell us they can't get enough of the helpful staff at Hotel De Ville. During your stay, you'll be connected to the convention center, and just a quick walk from Old Port. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe. Some of the pet-friendly amenities this property offers include food and water bowls and pet-sitting services.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Self parking available for a fee
  • Services include babysitting, dry cleaning/laundry, and a concierge
  • Steps from Old Port and 7 minutes by foot from Genoa Port Center
  • Airport and beach shuttle service available for a fee
  • Pets welcome for free
  • Pet-friendly amenities are available, including food and water bowls and pet-sitting services
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee. An arcade/game room, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Hotel De Ville. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Genoa hotel.

24-hour room service is available.

Languages

Belarusian, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured self parking on site (EUR 24 per night; includes in/out privileges)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Beach shuttle (surcharge)

Food and drink

  • 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Arcade/games room
  • Billiards/pool table

Family friendly

  • Arcade/games room
  • Art supplies
  • Baby bath
  • Babysitting (surcharge)
  • Cots/infant beds (surcharge)
  • High chair
  • In-room childcare (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas
  • Romance packages available
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Down duvet
  • Egyptian cotton sheets
  • Heating
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 48-inch flat-screen TV
  • Digital channels
  • First-run films
  • Films for purchase
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls and pet-sitting services are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per room (one-way)
  • Covered self parking fee: EUR 24 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel De Ville offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Ville Genoa
Ville Genoa
Hotel De Ville Hotel
Hotel De Ville Genoa
Hotel De Ville Hotel Genoa

Hotel De Ville Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 127 out of 206 reviews
Rating 8 - Good. 58 out of 206 reviews
Rating 6 - Okay. 16 out of 206 reviews
Rating 4 - Poor. 4 out of 206 reviews
Rating 2 - Terrible. 1 out of 206 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Magdy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel. Superb room. Staff are great. Breakfast is great. Property is an old building beauty restored as if it was just built. Location is perfect in the middle of all the tourist attractions. Just too many looters in the are making it a bit uncomfortable
Stayed 2 nights in Nov 2024

10/10 Excellent

Natalee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was lovely! Close proximity to everything we wanted to see. Comfy bed and large rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traveling alone, I felt safe and well taken care of. Lovely!
Stayed 1 night in Oct 2024

10/10 Excellent

Ruben

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good Hotel.
Stayed 1 night in Oct 2024

8/10 Good

Margaret

Travelled with partner
Disliked: Staff & service
Bedroom was large and well appointed. Large bathroom with walk in shower. Room generally clean, lovely soft towels, good bed linen. Tea/coffee supplies,not topped up,daily. Breakfast very poor selection and quality, staff obviously ingrained, slow and not a good experience. Fruit salad was not fresh, etc. I have photos
Stayed 6 nights in Sep 2024

8/10 Good

Kaitlin

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice. Large room and nice bathroom. We felt very safe there. The staff were super helpful and gave great recommendations. The area of the hotel and port area was nice. There are some sketchier areas in the old city. Just be aware and be smart.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very friendly staff. It’s an old building but that is part of been in Genova. The rooms are large. There is a/c unit in the room but because of the rooms are so large it does not keep the room cool. They need more air circulation like ceiling fans. The hallways felt hot coming in and out of the room. We had breakfast one morning it was okay. Again dining room was warm no ventilation.
Stayed 3 nights in Sep 2024

10/10 Excellent

Agnes

Travelled with partner
The hotel was clean and elegant, staff very nice. The streets around the hotel are noisy and dirty though
Stayed 1 night in Sep 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Tess

Travelled with partner
Liked: Staff & service
There is NOT parking at this hotel. The main reason I booked this hotel is because they indicated they have parking. Once we passed the non refundable window I received a message stating that parking is offered off site at a public parking garage at a discount to our customers and that they can not guarantee a parking spot. The Parking garage was close by, but we had to wait over an hour in order for a spot to open up. Other then the parking issue, the accommodation was basic and clean, Bed was extremely hard, you are off of the main road and can hear the road. The location was good to walk to shops and restaurants. It did take about 20 minutes to get to the Genoa airport the next morning.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Across from Marina area. Good walking position. Staff was extra helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful stay in Genoa 😊
We had a wonderful stay July 2024. Claudia was amazing with her recommendations for activities and restaurant suggestions. We ended up leaving a day early due to last minute Taylor Swift tickets, but my teenage daughter and I would recommend this hotel highly.
Stayed 3 nights in Jul 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in process was quick!!! Staff very accommodating
Stayed 1 night in Jun 2024

8/10 Good

Adele, Castleford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room was very large and cleaned daily. The location was great for transport links and located opposite the marina area. The backstreets to the hotel were fine during the day but I wouldn't have felt safe on a night time. The hotel was not aware of our VIP status offered via Expedia
Stayed 4 nights in Jun 2024

6/10 Okay

Atef

Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Excellent hôtel , Clean, modern .
Stayed 5 nights in May 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Hec

Stayed 1 night in May 2024

8/10 Good

Baneza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Anna, Toronto

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great hotel and location, except we had mould in the bathroom, which they cleaned by the time we were back that afternoon.
Stayed 2 nights in May 2024

6/10 Okay

Michael

Travelled with partner
Disliked: Staff & service, amenities
No amenities, re used glass water bottles no water pressure uncomfortable bed
Stayed 2 nights in May 2024

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly & helpful staff. Great location to see the sights!
Stayed 1 night in Apr 2024

8/10 Good

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Situated across the street from Genoa harbor, great location for walking to food, shops, attractions and 15 mibute walk from train station. Good size rooms, friendly staff. The only negative was that our shower had some visible mold in it.
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Stayed 1 night in Dec 2023

10/10 Excellent

Chip

Stayed 1 night in Dec 2023