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10 Jul 2023 by Jonathan, Assistant manager
Dear Guest, Thank you for this great review.We are pleased that we were able to meet your expectations.We look forward to welcoming you back again in the future. Best wishes,
6 Aug 2020 by Team Novotel Suites Genève Aéroport
Dear James, Thank you very much for your comment, really appreciate by the team Hope to welcome you again in the future Best regards from Geneva
12 Jan 2020 by Novotel Suites Genève Aéroport TEAM
Thank you for rating our hotel
17 Aug 2019 by Reception team
Dear guest, We very much appreciate your comments regarding your stay at the Novotel Suites Genève Aéroport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
9 Jul 2024 by Jonathan, Assistant manager
Dear Guest, Thank you for taking the time to share your feedback.We are delighted that you appreciated the area of our hotel, conveniently located across from the Balexert shopping centre and just minutes from Geneva Airport for both short and longer stays. We apologize for your stay not meeting all your expectations. Our guests' comfort and satisfaction are our highest priorities, and we regret to hear that the cleanliness and condition of the hotel did not fully live up to the standards we strive to uphold. We take note of your rating regarding our service, and although this is unusual, we will address the matter internally to ensure that our dedicated staff continues to provide attentive and efficient service. Our hotel boasts modern suites with top-notch amenities and a strategic location that offers easy access to both the airport and city centre, enhancing the convenience of your stay. We are committed to providing a high-quality experience and would be honored to have another opportunity to serve you better.We hope that you will allow us the opportunity to welcome you back in future. Best regards,
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site. A computer station is on site and WiFi is free in public spaces. A fitness centre, a terrace, and a vending machine are also featured at Novotel Suites Geneve Aeroport. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Vernier hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Self parking (surcharge) , Parking (limited spaces)
Novotel Suites Geneve Aeroport offers 86 accommodations with minibars and a safe. Beds feature premium bedding. 20-cm flat-screen televisions come with cable channels and first-run films. Accommodation at this 4-star hotel has kitchenettes with microwaves. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a buffet breakfast on weekdays from 6:00 AM and 10:00 AM.
Swiss Bistro – Overlooking the garden, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, debit cards and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.
