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Hotel Cristal

3.0 star property

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Photo gallery for Hotel Cristal

Front of property
Minibar, in-room safe, desk, soundproofing
Single Room
Lobby sitting area
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Room service
  • Laundry

Explore the area

Map
4 Rue Pradier, Geneva, GE, 1200
  • City Center Shopping Area
    ‪8 min walk‬
  • Jet d'Eau Fountain
    ‪20 min walk‬
  • United Nations European Headquarters
    ‪4 min drive‬
  • Geneva (GVA-Cointrin Intl.)
    ‪14 min drive‬

Room options

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Triple Room

Triple Room

Triple Room

  • 24 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Single Room

Single Room

Single Room

  • 17 sq m
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Front of property

Hôtel International & Terminus

  • Free WiFi
  • Restaurant
  • Gym
  • Breakfast available
4.2 out of 5, Very good, (596)
The price is €160
for 1 room
includes taxes & fees
30 Apr - 1 May
Hôtel International & Terminus

About this property

Hotel Cristal

Eco-certified hotel with a 24-hour front desk and a bar
Along with a bar/lounge, this smoke-free hotel has a business center and concierge services. WiFi in public areas is free. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite.
Hotel Cristal offers 78 accommodations with minibars and safes. Televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Our customers tell us they can't get enough of Hotel Cristal's great location. During your stay, you're just a quick walk from Notre Dame Basilica. Features include free WiFi in public areas, plus a bar and a business center.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute drive from Jet d'Eau Fountain and a few minutes from United Nations European Headquarters
A computer station is on site and WiFi is free in public spaces. Business amenities include a business center and meeting rooms. You can enjoy a drink at the bar/lounge. The eco-certified Hotel Cristal also features multilingual staff, concierge services, and dry cleaning/laundry services.

This 3-star Geneva hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CHF 19 per person
  • A bar/lounge

Things to do

  • Shopping centre

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately CHF 19 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Front desk staff will greet guests on arrival at the property.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Cristal Geneva
Cristal Hotel
Hotel Cristal Hotel
Hotel Cristal Geneva
Hotel Cristal Geneva
Hotel Cristal Hotel Geneva

Hotel Cristal Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 231 out of 668 reviews
Rating 8 - Good. 295 out of 668 reviews
Rating 6 - Okay. 110 out of 668 reviews
Rating 4 - Poor. 19 out of 668 reviews
Rating 2 - Terrible. 13 out of 668 reviews

9.0/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mahmoud, Riyadh

Stayed 2 nights in Jan 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were helpful and let us know about the free Geneva public transport during our stay, breakfast was also good
Stayed 1 night in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service
Hotel Cristal set up their hotel info wrong online and as a result were over booking. Arrived at hotel and had no room, no record of us in their system, and they accused us of being at fault, until after they wasted an hour of our time admitted they'd been having more people than have rooms claim to have reservations lately. Were left with needing to find another room in the city over the holiday
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

May

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Omar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well rounded hotrl
Stayed 4 nights in Dec 2024

10/10 Excellent

Tony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, well-maintained property at reasonable prices and located at a very convenient area near transportation and shopping.
Stayed 3 nights in Dec 2024

8/10 Good

Bremen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for money, the staff at the front desk is extremely friendly and always ready to solve any problem. My first visit to Geneva (17 years ago) was to this hotel and from then until now it has improved a lot. It no longer resembles that old, dirty and dark hotel.
Stayed 3 nights in Nov 2024

8/10 Good

Yurii

Liked: Cleanliness, staff & service, property conditions & facilities
I may recommend staying in this hotel to my colleges
Stayed 4 nights in Oct 2024

6/10 Okay

Brittany

Served the purpose. Was close to everything and convenient.  The walls are quite thin so you will hear people in the hallways and next door.  Bathroom had an odd smell. Small but it works- no frills. Clean. Odd things with the structure and layout: The walls have a stone-like popcorn ceiling material. Gaps in workmanship and the gaps in the ceiling where the air comes in are odd and a bit unsettling. Key for room-with a weighted keychain- not a card. Safe in room. Tea bag and one instant coffee and a decaf instant coffee. One pillow. It's great if you're staying in the city and need to be close to everything. I'd stay again but nothing exceptional. Meets the need.
Stayed 2 nights in Sep 2024

8/10 Good

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Conveniently located right outside the central train station. Many restaurants close by. Rooms are basic but very clean. Bathroom also clean with shower only, good hot water. Front desk staff friendly and helpful. Convience store close by at the train station, small mini bar in hallway of each floor if you don't feel like walking. I have found hotels in Geneva can be quite expensive so this was a good value. My meetings were out by the airport but with free transport pass and one stop to the airport it was convenient and nice to be in the city center in the evening.
Stayed 4 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Really friendly and helpful staff and nice new clean room. Great location for me.
Stayed 1 night in Sep 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very small and the bathroom was not very private. It was right as you came into the room with just colored glass separating the toilet and shower area.
Stayed 1 night in Sep 2024

8/10 Good

Ali

Liked: Cleanliness, staff & service, property conditions & facilities
Somewhat noisy due to construction in the back plaza area as well as garbage trucks
Stayed 1 night in Sep 2024

10/10 Excellent

Brenda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is absolutely breathtaking. Accommodations crisp white and spotless!! Steps away from downtown shopping and gorgeous landmarks. 5 star all the way
Stayed 2 nights in Sep 2024

6/10 Okay

Philip

Liked: Staff & service
Average hotel near the station. It was clean and convenient
Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very nice hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is near the Cornavin train station yet in a quiet location and close to restaurants in all directions. Hotel staff were helpful and rooms were clean. We were able safely leave some of our stuff for storage while we took extended side trips.
Stayed 5 nights in Sep 2024

10/10 Excellent

amany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing hotel, everything we needed was around us, we enjoyed our stay so much, the staff was very friendly and helpful, special thanks to Mr Faisal who helped us a lot and made our stay more comfortable and pleasant
Stayed 7 nights in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Marcos

Stayed 1 night in Jul 2024

8/10 Good

Vania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good facilities plus a convenient location if you're in Geneva for a few days.
Stayed 3 nights in Jul 2024

8/10 Good

Sarmad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of construction going on
Stayed 3 nights in Jul 2024