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Microtel Inn & Suites by Wyndham Gatlinburg

2.0 star property

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Photo gallery for Microtel Inn & Suites by Wyndham Gatlinburg

Exterior
Desk, iron/ironing board, cots/infant beds, rollaway beds
Room, 2 Queen Beds, Non Smoking
Lobby
Free daily continental breakfast

Reviews

6.6 out of 10

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Bar
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
211 Historic Nature Trl, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪1 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪11 min walk‬
  • Anakeesta
    ‪11 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪70 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking (Efficiency)

Room, 2 Queen Beds, Non Smoking (Efficiency) | Bathroom

Room, 2 Queen Beds, Non Smoking (Efficiency)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Microtel Inn & Suites by Wyndham Gatlinburg

Hotel with 10 restaurants, steps from Gatlinburg Convention Center
10 restaurants, 4 bars/lounges, and 4 coffee shops/cafes are available at this hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, a 24-hour front desk, and express check-out.
Microtel Inn & Suites by Wyndham Gatlinburg offers 86 accommodations with hair dryers and irons/ironing boards. Premium cable television is provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Our customers tell us they can't get enough of Microtel Inn & Suites by Wyndham Gatlinburg's great location. During your stay, you're just a quick walk from Great Smoky Mountains National Park. Free breakfast, free WiFi in public areas, and free self parking are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self parking
  • Options for a bite to eat or a relaxing drink include 10 restaurants, 4 coffee shops/cafes, and 4 bars/lounges
  • Amenities include free lobby newspapers, an elevator, and a vending machine
  • Guests speak favorably about the area's walkability and the clean accommodations
  • Steps from Gatlinburg Convention Center and Gatlinburg Space Needle
There are 10 restaurants and 4 coffee shops/cafes on site. You can unwind with a drink at one of the 4 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

The business-friendly Microtel Inn & Suites by Wyndham Gatlinburg also features a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. Self parking is free.

Smoking is allowed in designated areas at this Gatlinburg hotel.

Guests are served free continental breakfast daily from 6:30 AM to 9:30 AM.
Microtel Inn & Suites by Wyndham Gatlinburg has 10 restaurants serving breakfast only.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM
  • 10 restaurants and 4 coffee shops
  • 4 bars/lounges
  • Coffee/tea in a common area

Family friendly

  • Cots/infant beds (surcharge)
  • Fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Free newspapers in reception
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 AM
Early check-in subject to availability
Early check-in fee: USD 25
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Cribs (infant beds) are available for USD 6.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 6.0 per stay
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Masks are required at the property for guests without COVID-19 vaccination
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Microtel Inn Gatlinburg
Microtel Inn Wyndham Gatlinburg
Microtel Inn Wyndham Hotel Gatlinburg
Microtel Inn Wyndham Gatlinburg Hotel
Microtel Hotel Gatlinburg
Gatlinburg Microtel
Microtel Gatlinburg
Microtel Inn Gatlinburg Hotel Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Hotel
Microtel Inn & Suites by Wyndham Gatlinburg Gatlinburg
Microtel Inn & Suites by Wyndham Gatlinburg Hotel Gatlinburg

Microtel Inn & Suites by Wyndham Gatlinburg Reviews

Reviews

6.6
Rating 10 - Excellent. 253 out of 1015 reviews
Rating 8 - Good. 244 out of 1015 reviews
Rating 6 - Okay. 213 out of 1015 reviews
Rating 4 - Poor. 139 out of 1015 reviews
Rating 2 - Terrible. 166 out of 1015 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

PRESTON

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This review is not so much about the property as it is about Expedia. Terrible customer service. The double room we booked was not what we were given. The second room was in bad shape. The bathtub was black on the bottom. Used soap on the floor.
Stayed 5 nights in Dec 2024

8/10 Good

Nhu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great stay
Stayed 1 night in Dec 2024

4/10 Poor

Sara

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Jose E

Travelled with family
Disliked: Cleanliness
The location is good because is walk distance to the main area.
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Stayed 1 night in Nov 2024

8/10 Good

Shaillina

Travelled with partner
Overall good experience.
Stayed 3 nights in Nov 2024

8/10 Good

David

Stayed 2 nights in Nov 2024

10/10 Excellent

Deanna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

6/10 Okay

Scott

Travelled with partner
Disliked: Amenities, property conditions & facilities
Our room was not very clean. It felt very old and not up to date. The breakfast was terrible. They shouldn’t even offer it and embarrass themselves.
Stayed 2 nights in Nov 2024

8/10 Good

john p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a good stay
Ive stayed here several times while hiking the smokies. Always been a great stay. Rooms are clean. Great shower. All i need because im out hiking all day anyway.
Stayed 2 nights in Nov 2024

4/10 Poor

Marshall

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mold in bathroom with roach killed and still on the wall. Hair on the walls and wall of shower. TV did not work and was not addressed after reporting. The bed was really comfortable.
Stayed 1 night in Nov 2024

10/10 Excellent

Robin

Stayed 1 night in Nov 2024

6/10 Okay

Beth

Travelled with group
Liked: Staff & service
Easy to walk to the main attractions
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Stayed 2 nights in Nov 2024

4/10 Poor

Mark

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old, not very clean, room smelled bad. It was very convenient to the convention center, was the only positive.
Stayed 2 nights in Nov 2024

8/10 Good

Kristel Clea

Travelled with partner
Liked: Cleanliness
Old hotel. Good location
Stayed 3 nights in Nov 2024

2/10 Terrible

Gary

Stayed 1 night in Oct 2024

2/10 Terrible

Parag, Tampa

Disliked: Cleanliness, staff & service, property conditions & facilities
very badly managed property/ No any good house keeping, mosquitos inside Elevator as well floor entrance. Bad breakfast ( Esp Bananas are unhealthy)
Stayed 2 nights in Nov 2024

6/10 Okay

Norman

Travelled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Edward

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location only a shot walk away from the main drag. Nice room and great value. Have stayed here before and will stay here again.
Stayed 3 nights in Oct 2024

8/10 Good

Jamie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smell
Had a bad smell that room spray couldn’t fix and the worst coffee ever
Stayed 2 nights in Nov 2024

6/10 Okay

Wayne

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I normally don’t do reviews the room was dirty not a clean bathroom it needs to be cleaned and repainted I have stay there several times and was always pleased but this time it was bad very bad
Stayed 3 nights in Oct 2024

10/10 Excellent

JOSEPH

This property is good for we have stayed here many times over the years
Stayed 3 nights in Oct 2024

8/10 Good

Johnathon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would stay there.
Over all was good. rooms could use a little updating. Never saw employees, only front desk. She was polite but not real friendly. The price was very good. Close to main street. I do stay there every time I go to Gatlinburge.
Stayed 2 nights in Oct 2024