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Kingfisher Bay Resort

4.0 star property

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Photo gallery for Kingfisher Bay Resort

Wallum Resort Hotel Spa Room
Point of interest
3 bars/lounges, poolside bar, beach bar
Exterior
Property grounds

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Breakfast available
  • Spa
  • Pool
  • 24/7 front desk

Explore the area

Map
Kingfisher Bay, K'gari (Fraser Island), QLD, 4581
  • White Cliffs Beach
    ‪5 min walk‬
  • Lake McKenzie
    ‪50 min drive‬
  • Fraser Island Great Walk Trailhead
    ‪58 min drive‬
  • Hervey Bay, QLD (HVB)
    ‪65 min drive‬

Room options

View all photos for Wallum Resort Hotel Room

Wallum Resort Hotel Room

Wallum Resort Hotel Room

  • 32 sq m
  • Lagoon view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for King Resort Hotel Room

King Resort Hotel Room

King Resort Hotel Room

  • 32 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Two Bedroom Spa Villa

Two Bedroom Spa Villa | Terrace/patio

Two Bedroom Spa Villa

  • 70 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Resort Hotel Room

Standard Resort Hotel Room

Standard Resort Hotel Room

  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Two Bedroom Standard Villa

Two Bedroom Standard Villa

Two Bedroom Standard Villa

  • 70 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Outdoor dining

Fraser Island Retreat

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (116)
The price is €183
for 1 room
includes taxes & fees
15 Mar - 16 Mar
Fraser Island Retreat

About this property

Kingfisher Bay Resort

Family-friendly fun at the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Kingfisher Bay Resort's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Kingfisher Bay Resort offers 205 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and irons/ironing boards. Rooms open to furnished balconies. Bathrooms include shower/tub combinations and hair dryers. Cribs/infant beds (surcharge) are also available.
2 outdoor swimming pools are on site along with an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures.
During your stay at Kingfisher Bay Resort, you're just a quick walk from White Cliffs Beach. Enjoy features like free WiFi in public areas, plus 2 outdoor pools and 3 restaurants.
  • Free WiFi in some public areas
  • For dining with pool views, stop by Sand & Wood Restaurant, one of the property's 3 restaurants and 3 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with manicures and pedicures, facials, or massages at the spa
  • Services include a kid's club, tour or ticket assistance, and a porter
  • Onsite recreation includes an outdoor tennis court, volleyball, and rowing/canoeing
  • 6.8 mi (11 km) from Lake McKenzie and 10.5 mi (16.9 km) from Central Station
  • Airport and ferry terminal shuttle service available for a fee
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Kingfisher Bay Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 3 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. Public spaces have free WiFi. This beach hotel also offers outdoor tennis courts and a terrace. For a fee, parking is available. A complete renovation of Kingfisher Bay Resort was completed in August 2022.

Smoking is allowed in designated areas at this 4-star K'gari hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10 AM.
Sand & Wood Restaurant - Overlooking the pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Sand Bar - Overlooking the pool, this bistro serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open select days.
Dune Restuarant - This restaurant serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured uncovered self parking on site (AUD 30 per night)
  • Off-site parking within 66 ft (AUD 30 per day); booking required
  • Return airport shuttle (surcharge) from 9:00 AM to 2:30 PM
  • Airport shuttle at scheduled times
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: AUD 32 for adults and AUD 16 for children
  • 3 restaurants
  • 3 bars/lounges, 1 beach bar and 1 poolside bar

Restaurants on site

  • Sand & Wood Restaurant
  • Sand Bar
  • Dune Restuarant

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Archery
  • Beach volleyball
  • Billiards/pool table
  • Boat tours
  • Canoeing
  • Ecotours
  • Fishing
  • Full-service spa
  • Kayaking
  • Outdoor tennis court
  • Paddleboards on-site
  • Playground
  • Segway hire/tours

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Children's club (surcharge)
  • Cots/infant beds (surcharge)
  • Corner/local shop
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Vending machine

Guest services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Water sports equipment
  • Wedding services

Business services

  • Business centre
  • Conference centre (1346 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Front entrance ramp
  • Hardwood flooring in public areas
  • Step-free path to entrance
  • Thin carpet in public areas
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Designated smoking areas
  • Renovated entire property – August 2022

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cots/infant beds (surcharge)
  • Heating (climate-controlled)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Connecting rooms available
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

Guests must transfer via boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The property charges 1.15 percent for credit card payments
The check-in location differs from the property location; go to: [Shop 7/54 Ariadne Street, Riverheads Shopping Village. 8am - 3pm]
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests must arrange ferry transfers (surcharge) to the property on K'gari (Fraser Island). To arrange transfers, guests should contact the property at least 48 hours before their expected arrival. Contact the property using the information on the reservation confirmation received after booking.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40 per night.
  • Cribs (infant beds) are available for AUD 10 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 32 for adults and AUD 16 for children
  • Airport shuttle fee: AUD 10 per person (one-way)
  • Airport shuttle fee per child: AUD 10 (one-way), (from 4 to 14 years old)
  • Uncovered self parking fee: AUD 30 per night
  • Nearby parking fee: AUD 30 per day (66 ft away)
  • Late check-out fee: AUD 50
  • Crib (infant bed) fee: AUD 10 per night
  • Rollaway bed fee: AUD 40 per night
  • Credit card charges are subject to a surcharge of 1.15 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by boat. Transfers need to be confirmed by contacting the property at least 72 hours before travel at the number on the booking confirmation. Kingfisher Bay Resort offers transfers from the ferry terminal and airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. The check-in location differs from the property location. To check in, guests will need to go to Shop 7/54 Ariadne Street, Riverheads Shopping Village. 8am - 3pm
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Kingfisher Bay Resort
Kingfisher Bay Resort Fraser Island
Kingfisher Bay
Kingfisher Bay Fraser Island
Kingfisher Bay Hotel Fraser Island
Mercure Kingfisher Bay Resort Fraser Island
Kingfisher Bay Hotel Fraser Island
Kingfisher Bay Fraser Island
Kingfisher Bay Resort Hotel
Kingfisher Bay Resort K'gari
Kingfisher Bay Resort Hotel K'gari

Kingfisher Bay Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 303 out of 732 reviews
Rating 8 - Good. 299 out of 732 reviews
Rating 6 - Okay. 95 out of 732 reviews
Rating 4 - Poor. 28 out of 732 reviews
Rating 2 - Terrible. 7 out of 732 reviews

8.2/10

Cleanliness

7.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Neville, Croydon North

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful place to visit, the room was very nice and quiet
Stayed 3 nights in Nov 2024

10/10 Excellent

Paulla

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Great place to reset and disconnect! Staff were lovely and activities were fun :)
Stayed 2 nights in Nov 2024

6/10 Okay

Adina

Travelled with family and small children
Liked: Staff & service, amenities
Got awful food poisoning from the sand bar on the first night of our stay.
Stayed 3 nights in Nov 2024

6/10 Okay

Samantha

Stayed 4 nights in Oct 2024

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Fiona

Three days is too short! Clean and tidy facilities, however my room smelt damp and even with aircon on this could not be rectified. Highly recommend the Island Day Spa for a massage, the 4WD “Beauty Spots” tour, drinks and cheese / prawn platter down at the Sunset Bar and Dune Restaurant was delicious. If you book Accommodation via Wotif, be sure to arrange ferry passage and transfers prior, as well as buffet breakfast.
Stayed 3 nights in Oct 2024

10/10 Excellent

aleksandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Villa very clean and great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Travelled with family
Nice rooms
Stayed 2 nights in Oct 2024

6/10 Okay

Don

Travelled with family
Disliked: Amenities
Overall it was an average stay. Expensive for the facilities on offer and very understaffed. In saying that the staff that were there were extremely friendly and absolutely run off their feet. Due to the amount guests and the ratio of staff, we witnessed on many occasions the staff being spoken to poorly by guests. The current management should look to look increase the amount of people on shift or reduce the number of guests able to stay during the current staff shortages.
Stayed 3 nights in Oct 2024

8/10 Good

Kathrin

Business traveller
Liked: Cleanliness, staff & service, amenities
Amazing location, they did an fantastic job to ensure resort blends ins with the surrounding nature. Bathroom was outdated but clean. If your over 1,7m you will need to hold the shower head. Staff was friendly. When you book the pickup from the airport, ensure you ask upfront for the location as there are no signs at the airport (lady from tourist info was helpful). I can recommend booking the beauty spot tour, this will make your stay outstanding.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jason

Stayed 2 nights in Sep 2024

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
Tt
Stayed 3 nights in Sep 2024

6/10 Okay

Paula

Travelled with group
Disliked: Staff & service
Beauty spot tour with Martin, amazing. Dining and reception could do with smiles and assistance whether needed or not.
Stayed 2 nights in Sep 2024

8/10 Good

Monique

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great spot to stay! Pity there was never enough staff available to assist adequately.
Stayed 7 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Property was great staff were great Food no so much :(
Stayed 6 nights in Sep 2024

6/10 Okay

Jennifer

Travelled with partner
More healthy food variety and cafe style venues. Pool was Extremely cold. Although we did enjoy the relaxing atmosphere of the place.
Stayed 3 nights in Sep 2024

8/10 Good

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
So helpful having luggage transported to and from the resort. Very appreciative
Stayed 3 nights in Sep 2024

10/10 Excellent

Cally

Stayed 2 nights in Aug 2024

10/10 Excellent

Jagmeet, Point Vernon

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Quitness in area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great accommodation meals are expensive
Stayed 1 night in Aug 2024

10/10 Excellent

anna

Liked: Cleanliness, staff & service, property conditions & facilities
My 3rd time staying here. Love it
Stayed 4 nights in Aug 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great eco resort in K’gari
Stayed 3 nights in Aug 2024

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Luke

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the architecture
Stayed 2 nights in Jul 2024