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The Atrium Hotel

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Atrium Hotel

Reception
Front of property
Standard Double Room
Hallway
Standard Triple Room | Living area

Reviews

8.0 out of 10

Very good

Popular amenities

  • Air conditioning
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Kaiserstraße 51, Frankfurt, HE, 60329
  • Kaiserstrasse
    1 min walk
  • Frankfurt Opera House
    6 min walk
  • Main Tower
    8 min walk
  • Frankfurt (FRA-Frankfurt Intl.)
    19 min drive

Room options

View all photos for Comfort Single Room, 1 Single Bed

Comfort Single Room, 1 Single Bed

Comfort Single Room, 1 Single Bed

  • 24 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

  • 28 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Studio Suite

Family Studio Suite | Living area

Family Studio Suite

  • 48 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed

View all photos for Business Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Business Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

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includes taxes & fees
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About this property

The Atrium Hotel

Hotel with 2 restaurants, near Staedel Museum
2 restaurants, dry cleaning, and a 24-hour front desk are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a computer station, tour/ticket assistance, and a TV in a common area are onsite.
The Atrium Hotel offers 54 air-conditioned accommodations with minibars and safes. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include offices and desks, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Our customers tell us they can't get enough of the helpful staff at The Atrium Hotel. During your stay, you're just a quick walk from Financial District. Free WiFi in public areas, 2 restaurants, and breakfast (surcharge) are available.
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Within a 15-minute walk of Staedel Museum and Frankfurt Christmas Market
There are 2 restaurants on site. A computer station is on site and WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and dry cleaning/laundry services are also featured at the business-friendly The Atrium Hotel.

This Frankfurt hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM and 10:00 AM.
Du Liban - Onsite restaurant.

Languages

Arabic, English, German, Hebrew, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:00 AM: EUR 15 for adults and EUR 15 for children
  • 2 restaurants

Restaurants on site

  • Du Liban

Things to do

  • Shopping

Family friendly

  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Lockers available

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service

Business services

  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairwells
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • TV channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • Local maps
  • Office
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 6 and up; guests must have received complete vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night
  • COVID-19 testing fee (antigen/rapid screening): EUR 5 per person, per stay.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children
  • Rollaway bed fee: EUR 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

The Atrium Hotel Hotel
The Atrium Hotel Frankfurt
The Atrium Hotel Hotel Frankfurt

The Atrium Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 71 out of 216 reviews" "
Rating 8 - Good. 89 out of 216 reviews" "
Rating 6 - Okay. 32 out of 216 reviews" "
Rating 4 - Poor. 17 out of 216 reviews" "
Rating 2 - Terrible. 7 out of 216 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

HUMOUD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
The room size and bed are excellent The room equipped with refrigerator and safe The receptionist was perfect checking in and out Room service was very good
Stayed 3 nights in Aug 2024

8/10 Good

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the train, & also close to museums, river, and central square. Perfect location!
Stayed 1 night in Jul 2024

8/10 Good

elias

Liked: Cleanliness, staff & service
Good place, good service, but no access to a desktop computer to surf the net looking for information, the breakfast was in another building across the street
Stayed 2 nights in Jul 2024

10/10 Excellent

Dino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very surprising and the location was top notch
Stayed 2 nights in Jun 2024

10/10 Excellent

Rogelio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was somewhat warm, but we cracked the windows open and it was ok. Carpet also aggravated my allergies, but that’s just me being a delicate flower. Everything else was nice and we really liked the corner room facing the street. Would stay again for the convenience of the location. Brewdog brewery is next door if u wanna have a drink.
Stayed 1 night in Jul 2024

8/10 Good

PATRICIA

Travelled with family
Liked: Staff & service, property conditions & facilities
Bathroom shower had mold on walls and shower curtain. Front desk staff friendly and helpful.
Stayed 1 night in Jun 2024

4/10 Poor

Asha

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stepping down the hotel, you have so many things to do close by.
Stayed 1 night in Jun 2024

8/10 Good

Victor

Stayed 1 night in Jun 2024

10/10 Excellent

Carlos, Miramar

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so courteous and help oriented. Sink in the basin need to be unblocked. Bed is confortable. Many kind of restaurants surrounding the property.
Stayed 1 night in May 2024

8/10 Good

Tara

Liked: Staff & service
The room’s floor could have used a mopping but was otherwise clean and comfortable. Hotel is well situated and counter staff was friendly and helpful.
Stayed 1 night in May 2024

2/10 Terrible

Jamil

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not happy with anything was first time in Germany and at this hotel nothing but bad customer service unclean rooms, room cleans not done properly amenities missing and not topped up properly
Stayed 3 nights in Apr 2024

8/10 Good

Kathryn

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Basic hotel room in a very roudy area.
Stayed 1 night in Mar 2024

8/10 Good

Kimberly

Liked: Staff & service
Decent Hotel
The hotel was physically in a convenient location - 15 minute walk to the Messe Frankfurt hall, 15 minute walk to Old Town... however the quality of people hanging around the hotel at night, at times was unsettling (not the hotel's fault). The room was clean(ish). Good sized room for Europe, had a queen bed which was a nice change. Bed was a bit hard, but not unmangeable. The pillows were flat and a bit musty smelling. Overall an OK stay. Nothing stood out as terrible or over the top fantastic. It was all just OK
Stayed 3 nights in Jan 2024

6/10 Okay

Jonathan Mark

Business traveller
Liked: Cleanliness
Very high priced for the quality of the hotel/room. No restaurant so breakfast was up the street. Also brekfast charge was on top of the exorbitant room rate!
Stayed 2 nights in Jan 2024

8/10 Good

Denesia

Liked: Cleanliness, staff & service, property conditions & facilities
Good customer service, nice location, clean. Great transport links.
Stayed 2 nights in Jan 2024

10/10 Excellent

CHANG-HSING

Stayed 1 night in Dec 2023

8/10 Good

Nelson

Liked: Room comfort
Location is the key. Near the Central terminal
Stayed 2 nights in Dec 2023

6/10 Okay

Dexter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was decent but the immediate surrounding area seemed questionable. The air-conditioning did not seem to work - it was very hot in the rooms even though it was December. The breakfast is not at the Atrium but at its sister hotel a minute away. Overall we liked our stay as it was close to what we wanted to see in Frankfurt.
Stayed 4 nights in Dec 2023

8/10 Good

Dean

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great location
Reception and staff were great. We didn’t have any hot water for a shower in the first day. But it was fixed by the time we got back in the afternoon. Location was great and we went for the Christmas markets, so the hotel was a perfect location for these, just a 5 minute walk
Stayed 2 nights in Dec 2023

8/10 Good

Ftouh

Travelled with partner
Liked: Staff & service
The hotel is in a very good location.
Stayed 2 nights in Nov 2023

6/10 Okay

Milan

Stayed 2 nights in Nov 2023

6/10 Okay

Ryan

Liked: Staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

GUILLERMO, SAN JOSE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

8/10 Good

Pablo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great stay.
Stayed 2 nights in Oct 2023