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Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

4.0 star property
VIP Access

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Photo gallery for Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

Exterior
Lobby
Lobby
Lobby
Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Breakfast available
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Vilbeler Str. 2, Frankfurt, HE, 60313
  • MyZeil
    ‪7 min walk‬
  • Frankfurt Cathedral
    ‪10 min walk‬
  • Römerberg
    ‪11 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Family Room (2 Adults + 2 Children)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Family Room (2 Adults + 2 Children)

  • 26 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Suite

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Suite

  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Room

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Superior Room

Superior Room

  • 26 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • 19.8 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 23.1 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, Balcony (Extra Bed 2 Adults + 1 Child)

  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, Balcony

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, Balcony

  • 41 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room (Extra Bed 2 Adults + 2 Children)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Room (Extra Bed 2 Adults + 2 Children)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Extra Bed 2 adults + 2 children)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Suite (Extra Bed 2 adults + 2 children)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 4 Twin Beds

View all photos for Deluxe Room, Balcony (Extra Bed 3 Adults)

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Deluxe Room, Balcony (Extra Bed 3 Adults)

  • 41 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Room

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Family Room

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds and 1 Double Sofa Bed

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About this property

Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)

Pet-friendly hotel connected to a shopping center in Innenstadt with a fitness center
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a 24-hour business center, and coffee/tea in a common area. Change of towels is available on request.
Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) offers 256 accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. A pillow menu is available. Premium satellite television is provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a sauna and a fitness center.
Avani Frankfurt City Hotel (previously NH Collection Frankfurt City)'s great location gets high marks from our customers. During your stay, you'll be connected to a shopping center, and just a quick walk from MyZeil. You'll find features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Guests have great things to say about the breakfast and the overall condition of the property
  • Within a 15-minute walk of MyZeil and Römerberg
  • Cats and dogs welcome for a fee
Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) offers its guests a sauna and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A 24-hour business center and 5 meeting rooms are available. Event space at this hotel measures 312 square feet (29 square meters) and includes conference space. Multilingual staff, tour/ticket assistance, and coffee/tea in a common area are also featured at the business-friendly Avani Frankfurt City Hotel (previously NH Collection Frankfurt City).

This 4-star Frankfurt hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:00 AM to 11:00 AM.
Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Off-site parking within 328 ft (EUR 24 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:00 AM–11:00 AM on weekends: EUR 13-32 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Conference space (312 square feet)
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 100% renewable energy
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 47-inch TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea filters (reusable)
  • Electric kettle
  • Espresso maker
  • Minibar

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 45
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 55 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 13 to 32 per person
  • Nearby parking fee: EUR 24 per day (328 ft away)
  • Pet fee: EUR 30 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 45 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Frankfurt NH City
Hotel NH Frankfurt City
Nh Frankfurt City Hotel Frankfurt
Nh Hotel Frankfurt
Nh Hotels Frankfurt
NH Collection Frankfurt City Hotel
NH Collection Frankfurt City
NH Collection Frankfurt City

Avani Frankfurt City Hotel (previously NH Collection Frankfurt City) Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 178 out of 288 reviews
Rating 8 - Good. 72 out of 288 reviews
Rating 6 - Okay. 23 out of 288 reviews
Rating 4 - Poor. 11 out of 288 reviews
Rating 2 - Terrible. 4 out of 288 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sleek and Modern Hotel
Sleek and modern, the Avani was a nice place to stay in the center of town. within walking distance of the old city, but near many restaurants and a pedestrian walking street. Very friendly staff and sumptuous breakfast! The shower was terrific!
Stayed 1 night in Nov 2024

10/10 Excellent

Lee

Stayed 1 night in Nov 2024

10/10 Excellent

Arun

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property. Close to lots of dining, and shopping. Walking distance to Romerberg and Zoo. Parking lot is across the street so not convenient when you have lots of bags. Parking lot is also tight for modern cars.
Stayed 2 nights in Nov 2024

10/10 Excellent

Mohmmed s

Stayed 1 night in Nov 2024

10/10 Excellent

Hui Juan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights stay at Frankfurt
The curtain looked abit old, the bedsheets didn’t change might be due to eco friendliness and the noise outside the room and outside window able to hear clearly but this was the best hotel I have stayed so far comparing to Munich and Tromso in this trip. Reception Aziz very friendly and nice, he told us as Expedia VIP we were able to request for free late check out till 2pm upon availability but when we called the recept on 15 Nov around 8plus in the morning, the lady told us there would be extra cost
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely and convenient!
This was a lovely hotel. I did not have a chance to enjoy the fitness center, but very much enjoyed the overall vibe of the hotel, including an excellent and well-apportioned breakfast. Location can’t be beat - close to the Zeil, a block from multiple S-bahn lines, many restaurants within very short walk. Highly recommend!
Stayed 4 nights in Nov 2024

8/10 Good

KATHRYN

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, the restaurant/food on site was difficult to find staff in order to get service. Food was good however.
Stayed 1 night in Oct 2024

10/10 Excellent

Aaron J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good health conscious hotel. Enjoyed the ability to work out and relax in the suana and steam rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Wilson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A neat modern style hotel situated in a nice area of the city.
Stayed 3 nights in Oct 2024

8/10 Good

abraham

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Jose

Stayed 1 night in Oct 2024

10/10 Excellent

PRITI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful
Stayed 2 nights in Oct 2024

10/10 Excellent

Talyssa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay!
Stayed 1 night in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Minwei

Stayed 1 night in Sep 2024

10/10 Excellent

Terrance

Stayed 1 night in Oct 2024

10/10 Excellent

Vicki

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here when flying in and out of Frankfurt, and we are thrilled with our choice. It is nicely remodeled, staff is outstanding, and they have the most gorgeous and delicious fruhstück I have ever seen. Highly recommended!
Stayed 1 night in Oct 2024

10/10 Excellent

Winfried, LOS ALTOS HILLS

Liked: Cleanliness
outstanding breakfast. good location. convenient parking
Stayed 6 nights in Sep 2024

8/10 Good

KheeKin

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was fast and I also like the part where I can extended my check out time to 6pm. Of course that is not free for such along hours. My room is tidy every day, and breakfast is the usual fruits, breads, cheese and hams, etc. The only thing that is not working is the refrigerator. I did highlight to staff and it is not a big deal to me is because I did not use it . Shopping is just a five minutes walk away where there are several restaurants, supermarkets and bakeries. U-Bahn station is also five minutes walk away. The place is pretty quiet.
Stayed 5 nights in Sep 2024

10/10 Excellent

Gary, Daly city

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and great breakfast
Stayed 2 nights in Sep 2024

10/10 Excellent

Brock

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel … wonderful breakfast … good to Expedia members.
Stayed 3 nights in Sep 2024

10/10 Excellent

Norman, Dartmouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Excellent staff. Great location.
Stayed 2 nights in Sep 2024

4/10 Poor

Miles

Liked: Property conditions & facilities
Disliked: Staff & service
We didn’t get the room with a balcony that we reserved. That was a big disappointment as we had planned to have our dinner out there. The staff was rude about it and the next morning our toilet broke and it took hours to fix it.
Stayed 1 night in Sep 2024

8/10 Good

Amporn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Need more help and explanation more abouts the floor of hotel and breakfast time ..
Stayed 1 night in Sep 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024