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The hotel is very nice and you can see Frankfurt from the top as the rooms start from the 23 floor staff are very friendly and helpful and there is a taxi line in front of the hotel location is great all the main restaurants and clothing brands are around the hotel
Very good central location - fantastic views from the bar area and bedrooms across the city especially at night - comfortable bed - small kitchen facility in the room which is unusual.
Very good central location - fantastic views from the bar area and bedrooms across the city especially at night - comfortable bed - small kitchen facility in the room which is unusual
Traveled for business and was recommended this hotel. The staff was all welcoming and professional. Receptionist Tom assisted me with the early check-in and also complementary breakfast.
Breakfast was excellent. Gentleman running breakfast is excellent.
Room cleaned thoroughly every day.
Sauna /Footbath excellent.
Negatives. Could not check in early after 18 hr flight. Very limited (2) English TV
The hotel is outdated, everything inside is worn out and shabby. The facilities are simply too old to even consider using. The lobby zone is tiny, no space for any meetings or work. Breakfast was very modest, with barely any options. Moreover the staff was unfriendly. My jacket which was closed in a bag and left in reception as a package has disappeared and they didn’t even bother looking for it.
The only good thing was the stunning view. Would definitely not recommend, complete dissatisfaction.
The shower in the bedroom was really weird. The lifts failed so we had to use stairs one day, but they were really filthy and clearly hadn't been cleaned for weeks. We stayed on the 28th floor but still had a lot of banging noises above us. Location good, staff friendly, large room, but wouldn't book again.
Ian Malcolm
Stayed 4 nights in Dec 2023
10/10 Excellent
James
3 Dec 2023
James
Stayed 2 nights in Jul 2023
6/10 Okay
Frank
20 Sept 2023
Disliked: Cleanliness, room comfort
Just OK
The tiny fishbowl shower leaked excessively. The temperature control didn’t cool the room very well. Bar was nice.
View from the bathtub was AMAZING. It was just like the pictures and i loved it. Will stay again.
Eliaza
8/10 Good
Arne
7 Jul 2023
Arne
Stayed 1 night in Jul 2023
8/10 Good
Luis, Houston
Travelled with partner
2 Jul 2023
Liked: Cleanliness, staff & service
Located on the 29th floor which required us to stop at the 22 and then call for another elevator every time.
Small apartment layout with kitchenette but without any utensils to use the appliances.
Overall a good, clean and central location. Just those minor details that could make the experience much better
This hotel was so much fun. Being at the top of the tower, there seem to be incredible views no matter which room you get. The staff was so friendly, making sure we felt comfortable and had everything we need.
I've stayed here a number of times over the last few years and have always been pleased with the facility and staff. It is like having your own apartment in the center of Frankfurt with the added feature of a bird's eye view of the city.