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Classic Twin Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Classic Double Room (with connecting door)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Classic Double Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Classic Double Room, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

Alexandersuite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Classic Single Room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Hotel Alexander am Zoo. During your stay, you're just a quick walk from Frankfurt Zoo. You'll find features such as free WiFi in public areas, plus a full-service spa and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.

  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 6 minutes by foot from Frankfurt Zoo and a 3-minute drive from Museumsufer
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls

Hotel Alexander am Zoo ratings based on 4 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Hotel Alexander am Zoo

Everyone (1) Couples (2) Family (1)
5 out of 5
Hyvä, rauhallinen, siisti perushotelli. Miellyttävä henkilökunta. Tyynyt olivat hiukan epämukavat.

Posted by on 18 Jul 2024

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5 out of 5
Sehr freundliches Personal und super Service und Frühstück !

Posted by on 20 May 2024

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4 out of 5
Das Frühstücksbuffet ist sehr gut, das Personal freundlich. Leider war unser Zimmer im obersten Stock direkt neben dem Aufzug - man härte den Motor bei jeder Fahrt sehr gut. Auch das bestellte Kinderbett entsprach nicht unseren Vorstellungen - es war ein Babybett, das man nirgends ringsherum öffnen konnte, sodass unsere 3,5 Jährige Tochter nicht alleine ein- und aussteigen konnte.

Posted by on 2 Feb 2020

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5 out of 5

Posted by on 29 Apr 2019

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Property Features

Hotel Alexander am Zoo offers its guests a full-service spa. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1076 square feet (100 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Hotel Alexander am Zoo. Limited parking is available for a fee and is offered on a first-come, first-served basis. A complete renovation of Hotel Alexander am Zoo was completed in November 2021. This Frankfurt hotel is smoke free.

  • 1 building
  • 66 guestrooms or units
  • 6 levels
  • 1076 sq ft of conference space
  • 100 sq. m of conference space
  • Built in 1993
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • On-site shopping
  • No smoking on site

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Train station: Frankfurt (Main) Ost Station (1.2 km / 0.7 mi)
  • Metro station: Waldschmidtstraße Tram Stop (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel Alexander am Zoo offers 66 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 45-inch flat-screen televisions come with premium satellite channels. Bathrooms include baths or showers and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Electric kettle
  • Luxury bedding
  • Hypo-allergenic bedding
  • Bath or shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Laptop safe
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available
  • Desk chair

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.

Room service (during limited hours) is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

  • Steam room in spa
  • Sauna in spa

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible path to lift
  • Well-lit path to entrance
  • Wheelchair accessible path of travel
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 50.0 per night.
  • Cots (infant beds) are available for EUR 10.0 per night.

Pet Policy

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmationService animals are exempt from fees.

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a fire extinguisher, a security system and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Security system
  • Debit cards not accepted
  • Staffed front desk
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Cashless transactions are available
  • Smoke detector
  • Parking height restrictions apply

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 per person
  • Covered self-parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Alexander am
  • Alexander am Zoo
  • Alexander am Zoo Frankfurt
  • Alexander am Zoo Hotel
  • Hotel Alexander am Zoo
  • Hotel Alexander am Zoo Frankfurt
  • Alexander Am Zoo Hotel Frankfurt
  • Alexander Am Zoo Hotel Frankfurt
  • Hotel Alexander am Zoo Hotel
  • Hotel Alexander am Zoo Frankfurt
  • Hotel Alexander am Zoo Hotel Frankfurt

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
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