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Grand Hotel Empire Frankfurt

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View from property
View from room
Bar (on property)
Premium bedding, minibar, in-room safe, desk
Standard Double or Twin Room

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Room service
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Mannheimer Str. 15, Frankfurt, HE, 60329
  • Kaiserstrasse
    ‪4 min walk‬
  • Frankfurt Opera House
    ‪12 min walk‬
  • Staedel Museum
    ‪13 min walk‬
  • Frankfurt (FRA-Frankfurt Intl.)
    ‪22 min drive‬

Room options

Deluxe Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Single Room

Premium bedding, minibar, in-room safe, desk

Standard Single Room

  • 22 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double or Twin Room

Premium bedding, minibar, in-room safe, desk

Standard Double or Twin Room

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Bedrooms, Connecting Rooms

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Double Room Single Use

  • Sleeps 1
  • 1 Twin Bed

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4.0 out of 5, Very good, (1000)
The price is €99
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includes taxes & fees
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About this property

Grand Hotel Empire Frankfurt

Hotel with a 24-hour fitness center, near Skyline Plaza
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, dry cleaning, and laundry facilities.
Grand Hotel Empire Frankfurt offers 40 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a sauna and a 24-hour fitness center.
During your stay at Grand Hotel Empire Frankfurt, you're just a quick walk from Financial District. Free WiFi in public areas, a restaurant, and a 24-hour gym are available.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Within a 15-minute walk of Frankfurt Trade Fair and Skyline Plaza
Grand Hotel Empire Frankfurt offers its guests a sauna and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Grand Hotel Empire Frankfurt.

Smoking is allowed in designated areas at this Frankfurt hotel.

Onsite venue - This restaurant specializes in Regional cuisine.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness centre
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bath or shower
  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 40.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Housekeeping is available for an additional fee
  • Rollaway bed fee: EUR 40.0 per night
  • Facilities fee: EUR 7 per person, per day and includes use of: sauna

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Grand Hotel Empire Frankfurt
Empire Frankfurt Frankfurt
Grand Hotel Empire Frankfurt Hotel
Grand Hotel Empire Frankfurt Frankfurt
Grand Hotel Empire Frankfurt Hotel Frankfurt

Grand Hotel Empire Frankfurt Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 204 out of 759 reviews
Rating 8 - Good. 317 out of 759 reviews
Rating 6 - Okay. 150 out of 759 reviews
Rating 4 - Poor. 41 out of 759 reviews
Rating 2 - Terrible. 47 out of 759 reviews

8.2/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

ying

Stayed 2 nights in Oct 2024

2/10 Terrible

Manuel

Stayed 1 night in Sep 2024

6/10 Okay

Sharam

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel receptionist Mr. Hojat was so nice and caring. He provided us with good room and information about good dinning restaurants. Thanks to him. but the bedding was not good and breakfast very poor.
Stayed 2 nights in Oct 2024

8/10 Good

Eric

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

ERNEST

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

4/10 Poor

SIDI MOHAMED

Business traveller
Not really clean
Stayed 5 nights in Sep 2024

10/10 Excellent

Joelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. The room was clean, spacious and comfortable. The area around the hotel is not the best, but similar to any inner city. Highly recommend.
Stayed 1 night in Jun 2024

6/10 Okay

Armen

Liked: Staff & service
Disliked: Cleanliness, amenities
A/C did not work properly.
Stayed 1 night in Jul 2024

4/10 Poor

jasmin

Stayed 1 night in Jul 2024

4/10 Poor

Alejandro

Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude , room was dirty , definitely not worth what I pay
Stayed 1 night in Jun 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Asaph

Liked: Property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Harsh

Stayed 1 night in Apr 2024

2/10 Terrible

Yong-Ju

Stayed 1 night in Apr 2024

10/10 Excellent

Roger

Travelled with family
I was pleasantly surprised by the hotel. It was a great location and short walk to the train station and had a great breakfast
Stayed 1 night in Mar 2024

2/10 Terrible

shigenori

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Shower head already broken from beginning. Head and hose disconnected. Face washing water drain, not perfect work.
Stayed 4 nights in Jan 2024

8/10 Good

Tesfai

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 1 night in Jan 2024

6/10 Okay

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does the job!
Very convenient and perfectly acceptable for an overnight stop between train journeys. Very reasonably priced too. Breakfast included - adequate but rolls/bread were disappointing by German standards.
Stayed 1 night in Nov 2023

6/10 Okay

Glenn

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

6/10 Okay

Anmar

Doesn’t deserve 4 stars
It’s more like a 3 stars hotel, definitely not 4 stars. Weird smell in the reception, and also in the room. I saw rubbish in my room after I checked in. The key advantage is that it’s just next to the central station, so it’s convenient for travelling.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ambuj

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Craig, Rolling Hills

Disliked: Staff & service, amenities, property conditions & facilities
The lights in my room started flickering and then all the electricity just went out. No one could fix it. No electricity at all for my one night stay. Phone didn’t charge. Straight up 3rd world conditions. The manager refused to offer a discount or refund

4/10 Poor

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, room comfort
Unsafe Hotel
While the rooms in this hotel were updated and it is in a convenient location, it is unsafe to stay there. We stayed 3 nights. Two of those three nights we had people walk into our rooms at around 2 am. We had to adjoining rooms with one being for my husband and I and the other for my children. First there are no peepholes to see who would be at your door. We had the deadbolts on in both rooms. The first night, a guest walked into my room because they were given a key to our room. It was a mix up and while scary, I understood. When I called the front desk they did apologize for the mistake. The second night someone entered my children's room. They left when she noticed they were there. Like I said the doors were bolted so obviously they do not work. I went down to the lobby the second night after them not answering the phone. I was extremely upset that someone had gotten into my children's room and the women at the desk yelled at me to get out. The male at the desk grabbed me by the arm which was uncalled for. He escorted me upstairs and when he saw my husband was only then apologetic. The elevator has a space where you are supposed to use your key to go up but it works without a key. We had to put furniture in front of our doors after the second intrusion. If you choose to stay here I recommend you do that. There were stains on the curtains and the bathroom walls. There are many other hotels around the train station, I would recommend you choose one of those.
Stayed 3 nights in Jul 2023

2/10 Terrible

Marina

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty facility with no soap, shampoo, other basics
Horrible experience. Very dirty facility especially bathroom and even soap was absent. Horrible service, in the common area there was strong smell of marijuana. Try to avoid this "4 star" facility. Staff was rude and useless.
Stayed 1 night in Jun 2023