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Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel

2 restaurants, breakfast served
Exterior
Premium bedding, minibar, in-room safe, desk
Terrace/patio
2 bars/lounges

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Lyoner Strasse 44-48, Niederrad, Schwanheim, Frankfurt, Hessen, 60528
  • Deutsche Bank Park
    6 min drive
  • Staedel Museum
    6 min drive
  • Frankfurt City Forest
    7 min drive
  • Frankfurt (FRA-Frankfurt Intl.)
    14 min drive

Room options

View all photos for Suite, 1 Bedroom (Top Floor)

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom (Top Floor)

  • 54 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, Balcony (Minibar)

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Balcony (Minibar)

  • 21 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds (Furnished Balcony)

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds (Furnished Balcony)

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, City View

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Furnished Balcony)

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed (Furnished Balcony)

  • 21 sq m
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Balcony

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony

  • 54 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed (Minibar)

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed (Minibar)

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Balcony (Kitchen Area)

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony (Kitchen Area)

  • 54 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, City View

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (Upgraded)

Premium bedding, minibar, in-room safe, desk

Standard Room (Upgraded)

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds

  • 21 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Balcony (Top Floor)

Premium bedding, minibar, in-room safe, desk

Suite, 1 Bedroom, Balcony (Top Floor)

  • 54 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed (Top Floor)

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed (Top Floor)

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, City View (Top Floor)

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, City View (Top Floor)

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel

Hotel with 2 restaurants, near Deutsche Bank Park
2 restaurants, 2 bars/lounges, and a 24-hour fitness center are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. Housekeeping is available on request.
Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel offers 395 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Frankfurt hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel. During your stay, you'll be within walking distance of Frankfurt City Forest. You'll find features like free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Grab something to eat at one of the 2 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Full breakfast served daily for a fee
  • Self parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Onsite recreation includes a 24-hour gym
  • 6 minutes by car from Deutsche Bank Park and 8 minutes from Gateway Gardens
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A 24-hour business center and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 12917 square feet (1200 square meters) and includes conference space. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the business-friendly Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Frankfurt hotel.

For a fee, guests can enjoy full breakfast on weekdays from 6:30 AM and 10:30 AM.
Restaurant Bayern Stuben - This restaurant serves breakfast only.
Bar L44 - This bar serves lunch and dinner. Open daily.
24-hour room service is available.

Languages

Arabic, English, French, German, Greek, Hungarian, Italian, Latvian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Ukrainian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 10 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee weekdays 6:30 AM–10:30 AM: EUR 19 for adults and EUR 13.25 for children
  • 2 restaurants
  • 2 bars/lounges
  • 24-hour room service

Restaurants on site

  • Restaurant Bayern Stuben
  • Bar L44

Things to do

  • 24-hour fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (12917 square feet)
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 80
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 90
  • Wheelchair-accessible restaurant

More

  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 19 for adults and EUR 13.25 for children
  • Self parking fee: EUR 10 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Frankfurt Sheraton Congress
Hotel Sheraton Congress
Hotel Sheraton Frankfurt Congress
Sheraton Congress
Sheraton Congress Frankfurt
Sheraton Congress Hotel
Sheraton Frankfurt Congress
Sheraton Frankfurt Congress Hotel
Sheraton Hotel Congress Frankfurt
Sheraton Hotel Frankfurt Congress
Frankfurt Sheraton
Sheraton Frankfurt
Plaza Frankfurt Congress
Crowne Congress Hotel
Crowne Plaza Frankfurt Congress
Crowne Congress
Crowne Plaza Congress Hotel
Crowne Plaza Frankfurt Congress
Crowne Plaza Congress
Hotel Crowne Plaza Frankfurt Congress Hotel Frankfurt
Frankfurt Crowne Plaza Frankfurt Congress Hotel Hotel
Hotel Crowne Plaza Frankfurt Congress Hotel
Crowne Plaza Frankfurt Congress Hotel Frankfurt
Plaza Frankfurt Congress Hotel
Sheraton Frankfurt Congress Hotel

Crowne Plaza Frankfurt Congress Hotel, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 360 out of 980 reviews" "
Rating 8 - Good. 398 out of 980 reviews" "
Rating 6 - Okay. 126 out of 980 reviews" "
Rating 4 - Poor. 47 out of 980 reviews" "
Rating 2 - Terrible. 49 out of 980 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Slow service
Swimming pool seems to be always out of action every visit here, reception keep me waiting for a while on the phone before I can actually check out, room is very warm thank God I can open the window, very basic and nothing exciting about this place
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again next week
Stayed 3 nights in Aug 2024

10/10 Excellent

Laith

Everything was excellent.
Stayed 1 night in Aug 2024

6/10 Okay

diana s

Travelled with group
Liked: Cleanliness, staff & service
Avoid if possible but staff are lovely!
Firstly the reception staff were brilliant especially Marilyn and Clara . BUT I had to change rooms 4 times because of non- existent and poor a/c . The room I finally got had 2 broken lights and a broken hairdryer ( which I didn’t mind as at least it had a/ c and was a lovely room. Have to say packing my cases and lugging them from room to room is not my idea of a good hotel. Will avoid Crowne Plaza chain in future.
Stayed 4 nights in Jul 2024

2/10 Terrible

charles

Stayed 2 nights in Jul 2024

4/10 Poor

Maria

Travelled with partner
Liked: Cleanliness, staff & service
What was good? Front desk staff, bartender, chicken burger. What was bad? Wi-fi was brutal, even changed rooms, where it worked a bit better, constantly bumped off as well. Air conditioning didn’t exist, setting 5 degrees fan hi, auto and manual, still like a sauna. Shower had good pressure, but would jump 20 degrees every few seconds. Lighting very poor, light on my side didn’t work, couldn’t read or even go on my phone with the poor wi-fi. No shuttle, expect a 30-35 euro taxi each way. Room was clean, but extremely outdated, say mid 1950’s Tried to just get coffee from the restaurant to take up to the room , no staff, coffee machine didn’t work properly anyway Pool was down for maintenance. Stayed for the crowne plaza name and was very disappointed.
Stayed 1 night in Jul 2024

10/10 Excellent

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located near public transportation (the tram stop is very near) and only about 10 minutes by taxi to the airport. Breakfast buffet is commendable.
Stayed 6 nights in Jul 2024

8/10 Good

Verified traveller

Liked: Room comfort
Renovation works was quite noisy and saunas and the pool did not work, also some problems with cardpayment. Otherwise good.
Stayed 3 nights in Jul 2024

8/10 Good

Marco

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Helder

Liked: Cleanliness
Stayed 1 night in Jul 2024

8/10 Good

Sergei

Stayed 2 nights in Jun 2024

10/10 Excellent

Helder

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Lars

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Astrid-Marie Eeg

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Friendly staff, but way too few people in the bar/restaurant in the evening. Kitchen closed 9:30 pm even though there were huge cues waiting to order food after returning from football game.
Stayed 1 night in Jun 2024

6/10 Okay

Jens Frederik

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Jun 2024

8/10 Good

Carsten

Stayed 2 nights in Jun 2024

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good service
Great and friendly staff, hotel could use some refurbishing.
Stayed 2 nights in Jun 2024

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities
Such friendly staff. Simon is a diamond
Stayed 1 night in Jun 2024

8/10 Good

Chris

Business traveller
Liked: Staff & service, room comfort
Stay spoilt by rubbish shower
Hotel was fine, room was fine. BUT if you are charging 300 GBP for a room than i expect the shower to work properly and NOT slide down the rail so i have to hold it up with one hand to shower and nearly as bad the water temp fluctuates! NOT GOOD ENOUGH. Seasoned travellers rate a room by check-in, bed (comfort & clean) and shower.
Stayed 1 night in Jun 2024

6/10 Okay

Gordon

Stayed 2 nights in Jun 2024

10/10 Excellent

Kyungseop

Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Layover hotel
Stayed here for a layover. Did its job. Fairly clean. Not much around. Highlight was the Little Shanghai Chinese Restaurant, within walking distance about 3 min, great food. About 10-15 taxi ride to airport
Stayed 1 night in Jun 2024