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Ambassador Hotel Frankfurt

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ambassador Hotel Frankfurt

Interior entrance
Interior entrance
Lounge
Property amenity
Bar (on property)

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Laundry
    Laundry
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Moselstrasse 12, Frankfurt, HE, 60329
  • Financial District
    1 min walk
  • Kaiserstrasse
    2 min walk
  • Frankfurt Opera House
    8 min walk
  • Frankfurt (FRA-Frankfurt Intl.)
    23 min drive

Room options

Similar properties

Reception

ibis Styles Frankfurt City

Pet-friendly
Free WiFi
Breakfast available
Business services
3.8 out of 5, Good, (444)
The price is €80
for 1 night
includes taxes & fees
8 Dec - 9 Dec
ibis Styles Frankfurt City

About this property

Ambassador Hotel Frankfurt

Riverfront hotel connected to the convention center in Innenstadt 1 with a 24-hour front desk
This hotel features a bar/lounge, a snack bar/deli, and coffee/tea in a common area. WiFi in public areas is free. Additionally, a business center, conference space, and dry cleaning are onsite.
Ambassador Hotel Frankfurt offers 38 accommodations with safes and hair dryers. Cable television is provided. Bathrooms include shower/tub combinations.

This Frankfurt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
With your stay at Ambassador Hotel Frankfurt, you're connected to the convention center and just a quick walk from Financial District. Features include free WiFi in public areas, plus a bar and a business center.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and a porter
  • Within a 15-minute walk of Frankfurt Christmas Market and Römerberg
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 431 square feet (40 square meters) and includes conference space. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Ambassador Hotel Frankfurt.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.
Room service is available.

Languages

English, Farsi, French, German, Moldovan, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: EUR 12 per person
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Free newspapers in reception
  • Front-desk safe
  • Lockers available
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference space (431 square feet)
  • Meeting rooms

More

  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • TV

More

  • Desk
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

Property is also known as

Ambassador Frankfurt
Ambassador Frankfurt Hotel
Ambassador Hotel Frankfurt
Frankfurt Ambassador Hotel
Frankfurt Hotel Ambassador
Hotel Ambassador Frankfurt
Ambassador Frankfurt Frankfurt
Ambassador Hotel Frankfurt Hotel
Ambassador Hotel Frankfurt Frankfurt
Ambassador Hotel Frankfurt Hotel Frankfurt

Ambassador Hotel Frankfurt Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 139 out of 695 reviews" "
Rating 8 - Good. 316 out of 695 reviews" "
Rating 6 - Okay. 176 out of 695 reviews" "
Rating 4 - Poor. 45 out of 695 reviews" "
Rating 2 - Terrible. 19 out of 695 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet and highly convenient location, close to public transportation and friendly staff. Lobby was clean, well lit and inviting. The room and bathroom was very clean, comfortable and while compact, didn't feel too small. The breakfast was delicious and a great start to the day with lots of simple options. Definitely would stay here again.
Stayed 1 night in Dec 2023

6/10 Okay

Mark, Seal Beach

Travelled with partner
Liked: Cleanliness, staff & service
Nice breakfast buffet. Rooms are small and a bit dated.
Stayed 1 night in Sep 2023

6/10 Okay

Edmund

Stayed 1 night in Jun 2023

8/10 Good

Peter

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a ibis property, and was a decent stay. The staff was very helpful, and the check-in area was good for a short coffee break. The location was good for our trip, near the main Frankfurt train station and not too far from the city center. The breakfast was actually really above and beyond. The hotel layout was a little confusing, and we did not get our reserved room type (4 single beds vs 1 double & 1 pullout). Overall good stay.

8/10 Good

Marc

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Enjoyed the staff, lobby, and room. Neighborhood was mediocre. Within walking distance of train station and downtown though.

6/10 Okay

Radu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The check-in lady was excellent.
Stayed 1 night in Sep 2022

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its an overall good hotel with excelllent customer service from staff. The staff were very helpful and respectful towards hotel guests.
Stayed 1 night in Jul 2022

10/10 Excellent

Claudia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay
It was great overall
Stayed 2 nights in Dec 2021

10/10 Excellent

Martina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel with very large breakfast buffet
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2020

8/10 Good

Miklos

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2019

4/10 Poor

Benjamin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No AC, was the ibis hotel and not the ambassador, rude front desk staff, and dirty rooms
Stayed 1 night in Aug 2019

6/10 Okay

Lori

Liked: Staff & service
Disliked: Room comfort
Ok if you need somewhere to stay
Everyone at reception was nice, except we saw someone go into our room when we had one day left, he shut off our key cards. when asked why he said "oh you have one more day". but i dont know why he had to go into our room. We asked to switch rooms due to a shower without a door & a guy smoking on our balcony. They did this without asking, but i found all the beds very uncomfortable. The included breakfast was really nice! Located in a kinda sketchy area after dark, but near the train station. also wifi was spotty.
Stayed 3 nights in Mar 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Small hotel and suitable for short stay only
Stayed 7 nights in Feb 2019

8/10 Good

Emiliano, Arlington, Tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel on the inside great friendly staff. But when you go outside a street block away the surrounding around is sketchy.
Stayed 3 nights in Nov 2018

6/10 Okay

Verified traveller

Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel good, area very multicultural.
Hotel location for ease of getting around was very good, however, our room on the 2nd floor overlooked a restaurant which was a bit noisy. We could keep the window closed which made it a bit stuffy, but would be too noisy with it open. Free breakfast was very good. Wifi hit and miss. Cleanliness very good. Hot water took about 2 minutes to come through, that might depend on where you are in the building.
Stayed 3 nights in Sep 2018

10/10 Excellent

Sai Prasanth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Be prepare for the problems
The condition of equipment in the hotel is not good. The staff doesn't really care about it. Be prepare for it.
Stayed 3 nights in Sep 2018

8/10 Good

Ben, Dublin, Ireland.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
The hotel itsel was fine / breakfast very good / staff very helpful / bedroom / bathroom clean. -Hi-Fi access very good. BUT of twenty-two television stations available only two were in English: CNBC (Business / Financial) and Children's Nickelodeon channel. The area leaves a bit to be desired so get familiar with bus and U-bahn routes and the ticket machine
Stayed 4 nights in Sep 2018

6/10 Okay

JulesNC, North Carolina USA

Liked: Cleanliness, staff & service
It was close to train station and probably better for business or a couple nights. The free breakfast was absolutely great!!!!
Stayed 3 nights in Aug 2018

6/10 Okay

Robin, Frankfurt

Liked: Cleanliness, room comfort
When I booked this facility I thought I booked with the “ambassador hotel” but it turned out to be Ibis. The only place you’d see the “ambassador” name is a small plaque in the wall. When I enquired about the name, the staff simply said it is under the same owner group. This is absolutely misleading!!! Ambassador’s cost is more than Ibis and if I wanted to stay at Ibis, I would have booked Ibis.
Stayed 3 nights in Jul 2018