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Hyatt Place Edmonton-West

3.0 star property

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February 2025

Photo gallery for Hyatt Place Edmonton-West

View from property
Room, Multiple Beds (2 Queen and Sofa Bed, High Floor)
Reception
Suite, 1 King Bed with Sofa bed | Living area
Free daily buffet breakfast

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Breakfast included
  • Gym
  • Pet-friendly

Explore the area

Map
18004 100 Avenue NW, Edmonton, AB, T5S 2T6
  • West Edmonton Mall
    ‪3 min drive‬
  • Galaxyland
    ‪3 min drive‬
  • Fantasyland
    ‪3 min drive‬
  • Edmonton, AB (YXD-Edmonton City Centre)
    ‪19 min drive‬

Room options

View all photos for Room, Multiple Beds (2 Queen and Sofa Bed)

48-inch flat-screen TV with cable channels, TV, MP3 dock

Room, Multiple Beds (2 Queen and Sofa Bed)

  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Desk, soundproofing, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed (High Floor)

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Accessible Shower)

Desk, soundproofing, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed, Accessible (Accessible Shower)

  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • 69 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Desk, soundproofing, iron/ironing board, free WiFi

Room, 1 King Bed with Sofa bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (2 Queen and Sofa Bed, High Floor)

Room, Multiple Beds (2 Queen and Sofa Bed, High Floor)

Room, Multiple Beds (2 Queen and Sofa Bed, High Floor)

  • 34 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel

Pool
Hot tub
Breakfast included
Parking included
4.5 out of 5, Wonderful, (1210)
The price is €100
for 1 room
includes taxes & fees
4 Feb - 5 Feb
Holiday Inn Express & Suites West Edmonton - Mall Area, an IHG Hotel

About this property

Hyatt Place Edmonton-West

Hotel with free breakfast, near West Edmonton Mall
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Hyatt Place Edmonton-West offers 161 air-conditioned accommodations with MP3 docking stations and complimentary newspapers. 48-inch flat-screen televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include designer toiletries and hair dryers.

This Edmonton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Hyatt Place Edmonton-West. During your stay, you'll be close to West Edmonton Mall. Free WiFi in public areas, free self parking, and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant, and a bar/lounge
  • Take a swim in the indoor pool or soak in the spa tub
  • Amenities include free lobby newspapers, a front-desk safe, and a business center
  • Onsite recreation includes a 24-hour gym
  • Guests really like the accommodations for the spaciousness and cleanliness
  • Just a 3-minute drive from West Edmonton Mall and 12 minutes from Rogers Place
  • Dogs welcome for a fee (restrictions apply)
Hyatt Place Edmonton-West offers its guests a children's pool, an indoor pool, a spa tub, and a 24-hour fitness center. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business center and meeting rooms are available. The business-friendly Hyatt Place Edmonton-West also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This 3-star Edmonton hotel is smoke free.

Guests are served free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Hyatt Place Edmonton-West has a restaurant on site.
Coffee to Cocktails - Onsite café. Open daily.

Languages

Arabic, English, Filipino, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • 24/7 Gallery Menu
  • Coffee to Cocktails

Things to do

  • 24-hour fitness centre
  • Children's pool
  • Indoor pool
  • A hot tub

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hairdryer
  • Towels

Entertainment

  • 48-inch flat-screen TV
  • TV channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per week
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 75 per accommodation, per week
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Edmonton-West Hotel
Hyatt Place Edmonton West
Hyatt Edmonton West Edmonton
Hyatt Place Edmonton-West Hotel
Hyatt Place Edmonton-West Edmonton
Hyatt Place Edmonton-West Hotel Edmonton

Hyatt Place Edmonton-West Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1404 out of 2226 reviews" "
Rating 8 - Good. 534 out of 2226 reviews" "
Rating 6 - Okay. 153 out of 2226 reviews" "
Rating 4 - Poor. 64 out of 2226 reviews" "
Rating 2 - Terrible. 71 out of 2226 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Meena

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Quick check in, front drsk staff was not at all welcoming, no smile no greeting. It seems likenthey were board with our presence, this dull the 1st impression. Lobby staff was excellent. Breakfast was good.
Stayed 1 night in Oct 2024

10/10 Excellent

Ronia, Winnipeg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place huge full suites and very friendly staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Oct 2024

4/10 Poor

irene oksu

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
I was disappointed with the service.
I had high expectations for this hotel and I know how famous it is. But I was disappointed. There were 3 travelers and I booked one king size bed and one queen size sofa bed. But in reality, the king size bed was the same as the queen size sofa bed. The sofa bed also didn't have a blanket, so I asked the front desk, but they gave me a thin blanket and said it would be warm. I was so disappointed. I didn't sleep warmly. I don't think I will stay at this hotel again.
Stayed 2 nights in Oct 2024

4/10 Poor

monique m, Medicine Hat

Liked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Josephine

Stayed 1 night in Oct 2024

8/10 Good

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

steven

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Sarabjeet

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Maria Socorro

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and well maintained facilities
Stayed 1 night in Oct 2024

6/10 Okay

charlie

the fan in the bathroom was on all the time, couldn't shut it off, no microwave in room and when i asked for one they said they would ask housekeeping but nothing came or reply, fridge was not cold and when we changed the setting to make it colder, didn't work
Stayed 1 night in Oct 2024

10/10 Excellent

Candace

Liked: Cleanliness, staff & service, property conditions & facilities
Great place yo stay!
Stayed 1 night in Oct 2024

10/10 Excellent

Delaney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Charlie

Stayed 2 nights in Aug 2024

10/10 Excellent

SHAMEEL

Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2024

8/10 Good

Tuan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the room with 2 queenbeds and sofa bed. Nice and clean
Stayed 1 night in Oct 2024

10/10 Excellent

Joann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent, affordable and clean hotel
Excellent hotel, clean and safe and perfect location for shopping at WEM
Stayed 2 nights in Oct 2024

10/10 Excellent

Kimberly

Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Stayed 4 nights in Sep 2024

4/10 Poor

Kimberly

Stayed 1 night in Sep 2024

10/10 Excellent

Roman

Stayed 1 night in Sep 2024

10/10 Excellent

Merle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good job.
Stayed 1 night in Oct 2024

8/10 Good

Cindy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Ke

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
we are live in Hyatt place Edmonton west Hotel from October 11 to 13. Before we left the room on the afternoon of October 12th, we went to the front desk to request for housekeeping service. front desk staff also made the application and wrote it down in his notebook. But when we came back to the room at night, the room had not been cleaned at all! So we went to the front desk again to ask, a female staff at the front desk, the attitude is very perfunctory and told us that “no one can do housekeeping service for you today, at most give you a few clean towels, while taking away the garbage”. She said if you're not satisfied, speak to the manager in person tomorrow. We checked out on October 13th and told the front desk that we wanted to communicate with the manager, but the front desk told us that the manager was away for the weekend and could only give us the manager's email. As for hyatt, we have lived in different countries for many times, and we are really disappointed this time!
Stayed 2 nights in Oct 2024