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Rimrock Resort Hotel Banff

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rimrock Resort Hotel Banff

Lobby sitting area
Premium bedding, pillow-top beds, minibar, in-room safe
Exterior
Classic Suite, 2 Queen Beds
Exterior

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Pet-friendly
    Pet-friendly
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Parking available
    Parking available

Explore the area

Map
300 Moutain Avenue, Banff, AB, T1L 1J2
  • Upper Hot Springs
    3 min walk
  • Sulphur Mountain
    4 min walk
  • Banff Gondola
    4 min walk
  • Banff, AB (YBA)
    16 min drive

Room options

View all photos for Deluxe Room, 2 Queen Beds, View

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds, View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, View

Suite, 1 Bedroom

Suite, 1 Bedroom, View

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, View

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds, View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, View

Premium Room, 1 King Bed

Premium Room, 1 King Bed, View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite, 1 Bedroom

Classic Suite, 1 Bedroom

Classic Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed, View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, View

Deluxe Room, 2 Queen Beds, Balcony

Deluxe Room, 2 Queen Beds, Balcony, View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, View

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony, View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen bed

Classic Room, 1 Queen bed

Classic Room, 1 Queen bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Suite, 2 Queen Beds

Classic Suite, 2 Queen Beds

Classic Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

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About this property

Rimrock Resort Hotel Banff

Resort with 2 restaurants, steps from Upper Hot Springs
Along with 2 restaurants, this resort has a full-service spa and an indoor pool. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include 2 bars/lounges, a health club, and a sauna.
Rimrock Resort Hotel Banff offers 333 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Banff resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

The great public transit around Rimrock Resort Hotel Banff gets high marks from our customers. During your stay, you're just a quick walk from Upper Hot Springs. You'll find features like free WiFi in public areas and a free area shuttle, plus 2 restaurants. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 25+ Mbps)
  • Drinking and dining options include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to manicures and pedicures, facials, or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and hiking/biking trails
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Steps from Upper Hot Springs and 4 minutes by foot from Banff Gondola
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Rimrock Resort Hotel Banff offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

There are 13 meeting rooms available. A spa tub, a sauna, and a terrace are also featured at Rimrock Resort Hotel Banff. Parking is available for a fee.

Smoking is allowed in designated areas at this Banff resort.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Rimrock Resort Hotel Banff has 2 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Czech, Dutch, English, French, German, Hindi, Japanese, Korean, Lithuanian, Malay, Portuguese, Romanian, Slovak, Spanish, Swedish, Ukrainian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered self parking on site (CAD 32.00 per night)
  • Secured covered valet parking on site (CAD 45 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free local area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: CAD 8-35 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • A hot tub

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms - 13

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Fireplace in reception
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Fridge

More

  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 26 to October 12:
  • One of the dining venues

Access methods

Staffed front desk

Pets

  • Pets: CAD 60 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 27.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Pool access
  • Ski shuttle

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 35 per person
  • Covered self parking fee: CAD 32.00 per night (in/out privileges)
  • Covered valet parking fee: CAD 45 per night (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
Rimrock Banff Banff
The Rimrock Resort Hotel
Rimrock Resort Hotel Banff Banff
Rimrock Resort Hotel Banff Resort
Rimrock Resort Hotel Banff Resort Banff

Rimrock Resort Hotel Banff Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 855 out of 1161 reviews" "
Rating 8 - Good. 189 out of 1161 reviews" "
Rating 6 - Okay. 66 out of 1161 reviews" "
Rating 4 - Poor. 33 out of 1161 reviews" "
Rating 2 - Terrible. 18 out of 1161 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Shane

Disliked: Cleanliness, staff & service, property conditions & facilities
Had lunch while waiting for our room and other tables who were seated after us were served their food before us. Eventually food arrived cold. Check in was disorganized and not professional. The room was dirty and furniture VERY worn. After providing feedback to the restaurant manager, concierge desk and the main manager nothing was resolved. There was a lot of thanks for feedback etc. very disappointing overall. Will only book at Banff Springs and if that property is sold out I just won’t go to Banff. Rimrock is 3 stars.
Stayed 1 night in Aug 2024

10/10 Excellent

Puneet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very warm and friendly service A on that. Great views of the mountain and valley.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sheena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay Great buffet breakfast Concierge very helpful Beautiful hotel and views Nice pool area
Stayed 2 nights in Aug 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room had spectacular views. The shuttle was very convenient. Did not have a book in the room highlighting the amenities. Went to the spa and asked for a printed out menu with treatments and pricing which they did not have. The hotel said you had to download it on your phone…. I am on vacation and I did not want to be on my phone. If they had a book in the room I could have looked through and would have most definitely booked a treatment….
Stayed 3 nights in Aug 2024

10/10 Excellent

Mohammad

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, highly recommend
Stayed 4 nights in Aug 2024

10/10 Excellent

ELCIO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Ronan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

4/10 Poor

Sambit

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room had great view of the mountain but the room conditions are best described as a dump. The carpet was sticky and the bathroom looks like an 2 star rural hotel. The Keureg coffee machine never worked and appears to be 10 plus years old.And this is despite the USD 800 price tag per night.
Stayed 2 nights in Aug 2024

10/10 Excellent

brad

Stayed 2 nights in Aug 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eden and hotel staff pampered us.
Stayed 1 night in Aug 2024

8/10 Good

Bruce

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location with beautiful views. Very quiet and peaceful with short walk to the gondola and hot springs. Food was excellent. Ate buffet breakfast daily, primrose for dinner and Larkspur for lunch. Staff was super friendly. Rooms are nice but could use a little updating.
Stayed 3 nights in Jul 2024

10/10 Excellent

Patsy K

Stayed 7 nights in Aug 2024

10/10 Excellent

Charlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always know what you’re getting with the rimrock. Beautiful rooms with beautiful views and excellent service. The room we had booked was not available so they upgraded us for no additional cost and threw in free breakfast vouchers which was greatly appreciated.
Stayed 1 night in Aug 2024

8/10 Good

phyllis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked: hotel location. Breakfast at the Primrose. Concierge day trip planning. Rimrock shuttle. Fast elevators. Coffee cafe. Attentive staff. Not as good: Expensive parking. No outdoor pool.
Stayed 5 nights in Jul 2024

4/10 Poor

Myron, ISLE OF PALMS

Stayed 2 nights in Aug 2024

10/10 Excellent

Diane

Stayed 3 nights in Aug 2024

10/10 Excellent

Byron

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Nicholas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Resort and food overall was excellent. Room was worn down by age. Found out the place hasn’t been renovated in 30 years and is just about to get started. So while the rooms are well used now, I’m sure they will improve. Highly recommend checking it out
Stayed 3 nights in Jul 2024

10/10 Excellent

jeffrey

Stayed 2 nights in Jul 2024

6/10 Okay

Fan

Stayed 2 nights in Jul 2024

4/10 Poor

Dragomir

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very attentive. But the property and rooms need some serious updating for the amount that you pay.
Stayed 3 nights in Jul 2024

10/10 Excellent

KATHLEEN, Little Canada

Stayed 6 nights in Jul 2024

6/10 Okay

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property but the room was very small for the price
Stayed 2 nights in Jul 2024

8/10 Good

Iman

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The fact that it’s quite close to the area’s main attractions is great! The view is amazing from the Mountain View side. The carpet in my room had a few stains and the level of service in general can be easily raised a notch!
Stayed 1 night in Jun 2024

6/10 Okay

Jordan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
We stayed at the Rim Rock as a last minute reservation when the Fairmont was unavailable. Check in and customer service were on point and the cleanliness and amenities were what was expected for the price. My complaint is that the Rim Rock was billed as a modern alternative to the Fairmont with a similar price point, but I would no longer consider it a modern alternative. The rooms do not appear to have been updated since I last stayed there 25 years ago. If the Rimrock wants to continue to be the “modern” alternative, especially at the price point they need to invest in renovations and updating
Stayed 2 nights in Jul 2024