Rimrock Resort Hotel Banff

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Rimrock Resort Hotel Banff

Lobby sitting area
Ice skating
2 bars/lounges
Premium bedding, pillow-top beds, minibar, in-room safe
Indoor pool

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool
  • Pet-friendly
  • Parking available
  • Bar
  • Spa

Explore the area

Map
300 Moutain Avenue, Banff, AB, T1L 1J2
  • Upper Hot Springs
    ‪3 min walk‬
  • Sulphur Mountain
    ‪4 min walk‬
  • Banff Gondola
    ‪4 min walk‬
  • Banff, AB (YBA)
    ‪16 min drive‬

Room options

Deluxe Room, 2 Queen Beds, View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, View

  • Mountain view
  • Sleeps 4
  • 1 King Bed

Premium Room, 2 Queen Beds, View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

Classic Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, Balcony, View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Balcony, View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Classic Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 Queen bed

  • Sleeps 3
  • 1 Queen Bed

Classic Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

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About this property

Rimrock Resort Hotel Banff

Eco-certified Banff resort in Sulphur Mountain District with 2 restaurants
Along with 2 restaurants, this resort has a full-service spa and an indoor pool. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include 2 bars/lounges, a health club, and a sauna.
Rimrock Resort Hotel Banff offers 333 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Banff resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

The great public transit around Rimrock Resort Hotel Banff gets high marks from our customers. During your stay, you're just a quick walk from Upper Hot Springs. You'll find features like free WiFi in public areas and a free area shuttle, plus 2 restaurants. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi (speed: 25+ Mbps)
  • Drinking and dining options include 2 restaurants, a coffee shop, and 2 bars/lounges
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self parking available for a fee
  • Take a swim in the indoor pool or soak in the spa tub
  • Treat yourself to hot stone massages, aromatherapy, or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym, a sauna, and bike rentals
  • Guests really like the accommodations for the overall comfort and cleanliness
  • Steps from Upper Hot Springs and 4 minutes by foot from Banff Gondola
  • Free local-area shuttle service
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Rimrock Resort Hotel Banff offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 2 bars/lounges. WiFi and wired Internet are free in public spaces.

There are 13 meeting rooms available. A spa tub, a sauna, and a terrace are also featured at the eco-certified Rimrock Resort Hotel Banff. Parking is available for a fee.

Smoking is allowed in designated areas at this Banff resort.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Rimrock Resort Hotel Banff has 2 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Czech, Dutch, English, French, German, Hindi, Japanese, Korean, Lithuanian, Malay, Portuguese, Romanian, Slovak, Spanish, Swedish, Ukrainian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered self parking on site (CAD 32.00 per night)
  • Secured covered valet parking on site (CAD 45 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free local area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: CAD 8-35 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • A hot tub

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms - 13

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Fireplace in reception
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Fridge

More

  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 60 per accommodation, per day
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 27.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Pool access
  • Ski shuttle

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 35 per person
  • Covered self parking fee: CAD 32.00 per night (in/out privileges)
  • Covered valet parking fee: CAD 45 per night (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM.
  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
Rimrock Banff Banff
The Rimrock Resort Hotel
Rimrock Resort Hotel Banff Banff
Rimrock Resort Hotel Banff Resort
Rimrock Resort Hotel Banff Resort Banff

Rimrock Resort Hotel Banff Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 889 out of 1209 reviews" "
Rating 8 - Good. 194 out of 1209 reviews" "
Rating 6 - Okay. 72 out of 1209 reviews" "
Rating 4 - Poor. 36 out of 1209 reviews" "
Rating 2 - Terrible. 18 out of 1209 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Wendy, Sandpoint

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Bishop

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Donovan

Travelled with partner
Liked: Staff & service, amenities
Rimrock is iconic but the inventory is getting extremely aged and noise transmission of mechanical and plumbing was not great. Our king bed in the one bedroom suite was past life and was heavily sunken in the middle. Still love the place and will likely return but it truly needs updating inside and out.
Stayed 2 nights in Oct 2024

10/10 Excellent

Emmanuel, KIRKLAND

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I had the best deep tissue massage of my life at Rimrock's spa. The cost is commensurate with the service. A must while there.
Stayed 1 night in Oct 2024

10/10 Excellent

Abhijeet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and luxurious
Stayed 1 night in Oct 2024

8/10 Good

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Calvin

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Chad

Stayed 6 nights in Sep 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff , especially the concierge desk, was helpful and friendly at all times.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Remington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at the Rimrock. The staff were lovely and extremely helpful, and the breakfast at the Primose was delicious. The view was to die for, and the atmosphere of the hotel was perfect. We went on a day trip to lake louise/moraine lake booked through the concierge which was a wonderful experience. Our only qualm was that the room we stayed in, albeit beautiful views, was a bit lacklustre and conparable to a much cheaper hotel room which was a little disappointing. Other than that, it was a 5 star experience.
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view and property
Stayed 2 nights in Aug 2024

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For years this has been our favorite place to stay in Banff. It’s a beautiful property with great views and love the lobby bar entertainment.
Stayed 3 nights in Sep 2024

10/10 Excellent

Harpreet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Utkarsh

Disliked: Cleanliness, staff & service, property conditions & facilities
very bad experience
Stayed 1 night in Sep 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at Rimrock for 3 days. Amazing property. We had a room facing the mountains which was fabulous. Resort is very clean and the staff is wonderful. Easy shuttle service to Banff
Stayed 3 nights in Sep 2024

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, but not in the hustle and bustle of town. Close to some of the attractions. Our room was a bit noisy due to the proximity of the lounge and bar.
Stayed 7 nights in Sep 2024

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Beautiful setting. Fabulous staff. Room and hallways are worn. Need updating.
Stayed 2 nights in Sep 2024

10/10 Excellent

Fisnik, Edmonton

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only stayed one night and didn’t get to enjoy all the offerings of the hotel, but the property is nicely appointed and the staff we encountered were extremely knowledgeable and professional. Our king/mountain-view room was clean and spacious and we enjoyed the free shuttle to downtown Banff.
Stayed 1 night in Sep 2024

8/10 Good

Chad

Travelled with partner
Liked: Cleanliness, staff & service
Had a great trip, views were awesome. Rooms need some updates but most reviews mentioned that. The food wasn't the best. Staff and Service around the resort was great and shuttle to and from Rimrock makes the stay.
Stayed 5 nights in Sep 2024

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Not worth the $$
Hotel needs complete renovation, especially threadbare corridors carpet. Overpriced based on location exclusively.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sharninder

Liked: Cleanliness, staff & service, property conditions & facilities
Had great time
Stayed 1 night in Sep 2024

2/10 Terrible

ZHIPING

Stayed 2 nights in Aug 2024