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4.7 out of 5

"My stay at this exquisite hotel was nothing short of perfection. From the moment I arrived, the staff's warmth and attentiveness set the tone for an i ... " More

By a verified traveller on Sun 19 Nov 2023

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Apartment, 2 Bedrooms, Kitchen

Bed Count 1 King Bed Maximum Occupancy 8 Max

Superior Twin Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Deluxe Room, Business Lounge Access (Executive, 1 King Size Bed)

Bed Count 1 King Bed Maximum Occupancy 4 Max

Apartment, 1 Bedroom, Balcony

Bed Count 1 King Bed Maximum Occupancy 4 Max

Superior Twin Room, 2 Single Beds, Business Lounge Access

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Apartment, 1 Bedroom, Kitchen

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Pullman Doha West Bay 's great location gets high marks from our customers. During your stay, you're just a quick walk from City Centre Shopping Mall. Enjoy features like free WiFi in public areas and free valet parking, plus a full-service spa.

  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with detox wraps, deep-tissue massages or body treatments at Pullman Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from The Gate Mall and 7 minutes on foot from City Centre Shopping Mall

Pullman Doha West Bay ratings based on 6 Verified Reviews

Review Summary
4.7 out of 5 4.5 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for Pullman Doha West Bay

Everyone (2) Family (3)
5 out of 5
My stay at this exquisite hotel was nothing short of perfection. From the moment I arrived, the staff's warmth and attentiveness set the tone for an incredible experience. The concierge, in particular, deserves my deepest gratitude. Their dedication to ensuring every aspect of my stay was impeccable was truly commendable. They not only provided invaluable local insights but went above and beyond to arrange extraordinary dining experiences and sightseeing tours, making my trip unforgettable. The attention to detail and their willingness to cater to my every need showcased their exceptional professionalism. I'm immensely grateful for their invaluable assistance and the seamless, delightful experience they contributed to my stay. This hotel's commitment to exceptional service, coupled with the outstanding efforts of the concierge, has undoubtedly secured my loyalty. A heartfelt thank you for making my stay extraordinary.

Posted by on 19 Nov 2023

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Comment from Hotel Management

20 Nov 2023 by Enkhsanaa Achour

Dear Nazma, thank you so much for finding the time to let us know about your stay with us, in Pullman Doha West Bay. Your heartwarming feedback has made our day and I will make sure to share it with our entire team. They are all going to be delighted to know that their efforts are so well appreciated. Thank you for highlighting our concierge team, they are indeed one of our shining stars.We are all looking forward to welcoming you soon again.Our world is your playground.- your Pullman Doha West Bay team

5 out of 5

Posted by on 14 Nov 2023

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Comment from Hotel Management

20 Nov 2023 by Enkhsanaa Achour

Dear Fahima,Thank you for rating us on Expedia, we are so glad that you enjoyed your experience with us, in Pullman Doha West Bay.Our world is your playground.- your Pullman Doha West Bay team

5 out of 5
Hotel situate great place, very close to City Mall and just a few steps away from metro station as well 👍

Posted by on 10 Mar 2024

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Comment from Hotel Management

11 Mar 2024 by Enkhsanaa Achour

Dear Marja, Thank you for taking the time to tell us about your stay at Pullman Doha West Bay. We are thrilled that you found our location to be outstanding. At Pullman Doha West Bay, we strive to give our guests a truly special experience throughout their stay with us and it is rewarding to know that we do our job right. We value your feedback and thank you for sharing your experience with us. Our world is your playground- your Pullman Doha West Bay team

3 out of 5
Weit von Zentrum muss mann immer mit dem Taxi fahren. Rezeption hat fast kein Information wenn mann etwas fragen kann . Frühstück war schlecht jeden Tag das gleiche sehr schlecht. Nie wieder

Posted by on 26 Dec 2023

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Comment from Hotel Management

15 Jan 2024 by Enkhsanaa Achour - Guest Experience Manager

Dear Khunaf, Thank you for taking the time to tell us about your experience at the Pullman Doha West Bay. I am sorry that your experience did not meet your expectations; please accept our sincere apologies. At Pullman Doha, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Our world is your playground.- your Pullman Doha West Bay team

5 out of 5
Nice hotel close to the metro station and malls nearby. The staff was also helpful with a technical question and ordering taxis.

Posted by on 10 Dec 2023

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Comment from Hotel Management

12 Dec 2023 by Enkhsanaa Achour

Dear Patrick, Thank you for sharing your review on Expedia, we are so glad to hear that you enjoyed your stay with us, in Pullman Doha West Bay! We will make sure to share your heartwarming feedback with our team!Thank you once again, we are all looking forward to welcoming you soon again.Our world is your playground.- your Pullman Doha West Bay team

5 out of 5

Posted by on 24 May 2023

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Comment from Hotel Management

25 May 2023 by Enkhsanaa Achour

Dear Mimoun, Thank you for sharing your feedback with us, we are glad to know that you enjoyed your stay with us, in Pullman Doha West Bay.Your kind rating has made our day and we will share it with our teams, everyone is going to be delighted to know that their efforts are so well appreciated.We are all looking forward to welcoming you soon again.Our world is your playground.- your Pullman Doha West Bay team

About the Pullman Doha West Bay

Location West Bay Twin Tower, Doha, 18181

Property Features

Pullman Doha West Bay offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi. A 24-hour business centre and 7 meeting rooms are available. Event space at this hotel measures 14155 square feet (1315 square metres) and includes a conference centre. A children's pool, a fitness centre, and spa services are also featured at the luxury Pullman Doha West Bay . Limited free parking is available on a first-come, first-served basis. Smoking is allowed in designated areas at this Art Deco Doha hotel.

  • 468 guestrooms or units
  • 47 levels
  • 2 buildings
  • 14155 sq ft of conference space
  • 1315 sq. m of conference space
  • Built in 2020
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Pool or billiards table
  • Terrace
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Children's pool
  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking , Parking (limited spaces)

Transport

  • Parking: Free valet parking and self parking

Room Amenities

Pullman Doha West Bay offers 468 air-conditioned accommodations with iPod docking stations and minibars. 40-inch plasma televisions come with digital channels. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • iPod dock
  • Plasma television
  • Digital channels
  • Coffee maker
  • Hypo-allergenic bedding
  • Separate bath and shower
  • Rainfall showerhead
  • Cots (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Connecting rooms available
  • Change of towels (on request)
  • Change of bedsheets (on request)

Food & Drink

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.

Pullman Doha West Bay has a restaurant on site.

Nearby Activities

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Health or beauty spa nearby
  • Bicycle rentals nearby

Spa Services

Pullman Spa has 10 treatment rooms, including rooms for couples. Services include deep-tissue massages, body wraps, body scrubs and detox wraps. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

  • Number of treatment rooms 10
  • Couples treatment rooms
  • Body treatments
  • Body wraps
  • Body scrubs
  • Hydrotherapy treatments
  • Deep tissue massage
  • Hot tub in spa
  • Steam room in spa
  • Minimum age to access spa is 18
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre

Hotel Policies

Check-in

  • Check-in time ends at midnight
  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for QAR 150.0 per night.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Long-term renters welcome

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash. Long-term renters welcome.

For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

  • Humane animal treatment
  • Sustainability/community reinvestment (10% revenue or more)
  • Guest education on local ecosystems and culture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Long-term renters welcome
  • Security system
  • Property does not follow sanitisation practices of any association
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Property does not offer on-site COVID-19 testing
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on-site
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Parking height restrictions apply
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Debit cards
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of QAR 500 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately QAR 125 for adults and from QAR 62.5 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: QAR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You should know

  • Pool access available from 6:30 AM to 6:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Awards & Affiliations

Eco-certified property

This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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