Tru by Hilton Troy Detroit

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Tru by Hilton Troy Detroit

Terrace/patio
Lobby
Reception
Desk, laptop workspace, free WiFi, bed sheets
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1575 E Maple Rd, Troy, MI, 48083
  • Oakland Mall
    ‪4 min drive‬
  • Red Oaks Waterpark
    ‪6 min drive‬
  • Somerset Collection
    ‪6 min drive‬
  • Detroit, MI (DTW-Detroit Metropolitan Wayne County)
    ‪48 min drive‬

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility & Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Tru by Hilton Troy Detroit

Hotel in Troy with a fitness center and a 24-hour business center
An indoor pool, a fitness center, and a 24-hour business center are available at this smoke-free hotel. Self parking is free. Additionally, a 24-hour front desk and a front-desk safe are onsite.
Tru by Hilton Troy Detroit offers 124 air-conditioned accommodations with coffee/tea makers and hair dryers. 55-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Our customers tell us they can't get enough of the helpful staff at Tru by Hilton Troy Detroit. During your stay, you'll be within walking distance of Oakland Mall. Enjoy features like free self parking, plus an indoor pool and a gym.
  • Free WiFi
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and an elevator
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute drive from AirTime Trampoline & Game Park and a few minutes from Mapleview Medical
  • Cats and dogs welcome for a fee
Tru by Hilton Troy Detroit offers its guests an indoor pool and a fitness center. You'll find a 24-hour business center on site. The business-friendly Tru by Hilton Troy Detroit also features a front-desk safe and an elevator. Free self parking is available.

This Troy hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • Billiards/pool table
  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • 24-hour business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Tru by Hilton Troy Detroit Troy
Tru by Hilton Troy Detroit Hotel
Tru by Hilton Troy Detroit Hotel Troy

Tru by Hilton Troy Detroit Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 511 out of 840 reviews" "
Rating 8 - Good. 174 out of 840 reviews" "
Rating 6 - Okay. 73 out of 840 reviews" "
Rating 4 - Poor. 41 out of 840 reviews" "
Rating 2 - Terrible. 41 out of 840 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

anna

Stayed 2 nights in Oct 2024

10/10 Excellent

Kristal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was polite and professional. The room was as expected and clean.
Stayed 1 night in Oct 2024

2/10 Terrible

andrej

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible
Stayed 1 night in Oct 2024

8/10 Good

Monique

Liked: Cleanliness, staff & service
I didn’t like that there was a broken piece in the shower.
Stayed 1 night in Sep 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms
Stayed 1 night in Oct 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Vibrant and respectful space
Stayed 2 nights in Oct 2024

10/10 Excellent

Keiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and updated.
Stayed 2 nights in Aug 2024

8/10 Good

Karl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and accommodating. Breakfast was really good. There were some extremely loud guest in the room next to us. The staff was very helpful and friendly and addressed the issue. Loved everything else about our stay. We go to the area a lot, this was our first time at this hotel. The staff was super nice and hotel was clean. I would definitely stay here again when visiting.
Stayed 1 night in Oct 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and convenient. Front rooms have a lot of traffic noise.
Stayed 3 nights in Sep 2024

6/10 Okay

Kelly

Travelled with partner
Liked: Property conditions & facilities
The staff was super friendly. However i made a request that they hold a cake for me and my husband for our anniversary and leave it in our room while we were at dinner. They said they would but when we came back at midnight it wasn't there and I had to go get it. Southern staff person at that time. She did apologize and brought me a cart to use because i was also carrying a heavy box.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Travelled with family
Avoid ground level because it is noisy. The breakfast is poor and not well replenished. Sometimes is hard to find a table for breakfast. Despite a couple hairs in the shower and stains on the hard floor, the room was clean.
Stayed 1 night in Aug 2024

6/10 Okay

Chelsey

Stayed 1 night in Sep 2024

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Maryland

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lobby was welcoming and alot of space to entertain groups. Great free breakfast
Stayed 2 nights in Sep 2024

8/10 Good

Mustapha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Christopher

Stayed 2 nights in Sep 2024

8/10 Good

gregory

Stayed 1 night in Aug 2024

6/10 Okay

Donald

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Quinton

Liked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Anna

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Room was dirty. There was old food or something else on the walls. Shower had a cracked shelf. It appeared the shower was growing mold. Floors were dirty. Significant dirt and crumbs behind the mattress on the bed frame.
Stayed 1 night in Sep 2024

8/10 Good

Lubna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Aaron

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nightmare Experience at Tru Hilton Troy
I recently had a very disappointing experience during my 3-day stay at Tru Hilton in Troy, MI. Unfortunately, it was one of the worst hotel stays I've ever encountered. Throughout my entire visit, not once did housekeeping clean my room. I was left with dirty towels for the duration of my stay, and the garbage was never emptied. I reached out to the front desk on all three days, but unfortunately, they took no action to address these issues. In an effort to resolve the situation, Hotels.com even reached out to management on my behalf, but there was no response from them either. I also requested a refund for my stay, but once again, I was met with silence. Overall, it was a horrendous experience, and I would not recommend this hotel to anyone. Save yourself the hassle and look elsewhere!
Stayed 3 nights in Aug 2024

8/10 Good

Demetrick

Liked: Staff & service
Stayed 2 nights in Aug 2024