The Brown Palace Hotel and Spa, Autograph Collection

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Brown Palace Hotel and Spa, Autograph Collection

3 bars/lounges
Classic Room, 1 Queen Bed, City View
Exterior
Exterior
Restaurant

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Spa
    Spa
  • Bar
    Bar
  • Room service
    Room service
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping
  • Gym
    Gym

Explore the area

Map
321 17th St, Denver, CO, 80202
  • Paramount Theater
    3 min walk
  • 16th Street Mall
    4 min walk
  • Civic Center Park
    5 min walk
  • Denver, CO (DEN-Denver Intl.)
    31 min drive

Room options

Classic Room, 1 Queen Bed, City View

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Signature Room, 1 King Bed, City View

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Grand Suite, 1 King Bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, City View

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

The Brown Palace Hotel and Spa, Autograph Collection

Luxury Denver hotel in Downtown Denver with 3 restaurants
This smoke-free hotel features 3 restaurants, a full-service spa, and 3 bars/lounges. Additionally, a fitness center, a 24-hour business center, and a coffee shop/cafe are onsite. Housekeeping is available on request.
The Brown Palace Hotel and Spa, Autograph Collection offers 241 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature down comforters and premium bedding. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, bathrobes, designer toiletries, and complimentary toiletries.

In-room wired and wireless Internet access (WiFi speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at The Brown Palace Hotel and Spa, Autograph Collection. During your stay, you're just a quick walk from Paramount Theater. Features include 3 restaurants, 3 bars, and a full-service spa.
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop, and 3 bars/lounges
  • WiFi and wired Internet for a fee
  • Valet parking available for a fee
  • Indulge with hydrotherapy, facials, or detox wraps at the spa
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Just a 3-minute walk from Paramount Theater and 10 minutes by foot from Colorado Convention Center
  • Dogs welcome for a fee
The Brown Palace Hotel and Spa, Autograph Collection offers its guests a full-service spa and a fitness center. There are 3 restaurants on site, along with a coffee shop/café. You can unwind with a drink at one of the 3 bars/lounges.

Business amenities include a 24-hour business center and 19 meeting rooms. Event space at this hotel measures 31470 square feet (2924 square meters) and includes conference space. Multilingual staff, gift shops/newsstands, and tour/ticket assistance are also featured at the luxury The Brown Palace Hotel and Spa, Autograph Collection. For a fee, parking is available.

This 4.5-star Denver hotel is smoke free.

The Brown Palace Hotel and Spa, Autograph Collection has 3 restaurants on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per night), Wired Internet (surcharge)
  • In-room WiFi speed: 50+ Mbps

Parking and public transport

  • Valet parking on site (USD 59.00 per day; includes in/out privileges)

Food and drink

  • 3 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Full-service spa
  • Shopping

Family friendly

  • Free cots/infant beds

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (31470 square feet)
  • Meeting rooms - 19

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Reflexology
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 150.00
Express check-out available

Special check-in instructions

Guests will receive smart lock details

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 125 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 14.95 per night (rates may vary)
  • Fee for in-room wired internet: USD 14.95 per night (rates may vary)
  • Valet parking fee: USD 59.00 per day (in/out privileges)
  • Pet fee: USD 125 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 150.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • Children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brown Palace Autograph Collection
Brown Palace Autograph Collection Denver
Brown Palace Hotel Autograph Collection
Brown Palace Hotel Autograph Collection Denver
Brown Palace Autograph Collection
The Brown Palace Hotel and Spa, Autograph Collection Hotel
Brown Palace Hotel Autograph Collection Denver
Brown Palace Hotel Autograph Collection
Brown Palace Autograph Collection Denver
The Brown Palace Hotel and Spa, Autograph Collection Denver
Hotel The Brown Palace Hotel and Spa, Autograph Collection
The Brown Palace Hotel and Spa, Autograph Collection Denver
The Brown Palace Hotel Spa Autograph Collection
Brown Autograph Collection

The Brown Palace Hotel and Spa, Autograph Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1002 reviews" "
Rating 8 - Good. 182 out of 1002 reviews" "
Rating 6 - Okay. 99 out of 1002 reviews" "
Rating 4 - Poor. 50 out of 1002 reviews" "
Rating 2 - Terrible. 39 out of 1002 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
All in all an amazing hotel with great character. Rooms exceptionally clean. I would say the showers were small and a bit too much water with a rainfall and regular showerhead in a tiny shower. Other than that, dining, experience and all was amazing
Stayed 3 nights in Aug 2024

10/10 Excellent

Eric

Stayed 2 nights in Aug 2024

10/10 Excellent

James

Liked: Staff & service
Awesome
Stayed 1 night in Aug 2024

6/10 Okay

Ricky

Liked: Room comfort
Disliked: Staff & service
Hostory
Great place with all the history but to get service at the main desk took forever because of staffing.
Stayed 2 nights in Aug 2024

10/10 Excellent

merced

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and beautiful room
Stayed 3 nights in Aug 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic historic hotel with elegant atrium lobby, great for cocktails. Four different restaurants.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Stayed 1 night in Jul 2024

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

ERIC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Michael

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Neil

Disliked: Property conditions & facilities
The Brown has gone down. This has been our go to for years when visiting Denver, we are very disappointed to say we will be trying somewhere else on our next visit. Suggest staff and management alike begin to remedy their issues by reading “Hug Your Customers.” On top of the lack of hot water to our room, we have received far superior customer service at motels along the side of an interstate.
Stayed 2 nights in Jul 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great live music
Stayed 1 night in Apr 2024

6/10 Okay

Jane

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

John

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Dathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything it is supposed to be.
Stayed 2 nights in Aug 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Theresa

Stayed 1 night in Jul 2024

10/10 Excellent

Leroy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very cute hotel. We loved that they have tea time and saw so many happy faces. Check them out, I hope it makes your heart happy as it did for us 💕
Stayed 1 night in Jul 2024

2/10 Terrible

Jack

Disliked: Property conditions & facilities
Run Down Rooms!
Brown palace is known to be a high end hotel in the downtown Denver area. When we checked in, the gal at the front argued with us in regard to the complementary breakfast. (English is not her strong suit) Turns out it was clearly noted on the reservation. Additionally, the fan above the bed made a hideous squeaking noise all night keeping us awake and miserable. The desk in the room is in shabby condition, It seems nobody is taking the time to maintain the rooms. Not worth the $500 plus dollars. There are many other options in Denver.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Christine

Stayed 1 night in Jul 2024

10/10 Excellent

Rebecca, Holladay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024