The home was really nice, and was comparable to the photos online. Plenty of space for our family. Check-in was easy and the house had all of the things needed to make our stay comfortable. The area was quiet and well kept.
Nana was very nice and super responsive when we needed anything! There were a few things that I think could be addressed for future stays...The heat and a/c are not able to be controlled from the home. On our first day, Nana was coincidentally at the residence when we checked in and she advised this so I asked the heat to be turned to 70. The next morning, the heat was down to 62, which was fairly chilly. I had to reach out and ask for the heat to be turned up, which was inconvenient since it was 6am. I feel the tenant should be able to control the heat and a/c, within reason. Nana also had to come back to the property a 2nd time due to a lost remote. She again took care of it right away, but I would expect these things to be checked between stays so that guests do not have interruptions during their stay. Lastly, the cleaning crew could be more attentive to small details. The reason Nana was there during check-in was due to a dead battery on the door lock, but she was still at the property when we came because she was cleaning some missed areas in the kitchen. Later, when taking shower in the master, we noticed quite a bit of hair in the shower/shower walls. These were small issues. Overall lovely property and great experience. Would stay again!