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Maya Sanur Resort & Spa

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Maya Sanur Resort & Spa

Exterior detail
Meeting facility
Impressive Lagoon Pool Suite - 2 Double Beds
On the beach
Bar (on property)

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym

Explore the area

Map
Jl. Danau Tamblingan No. 89M Batujimbar, Denpasar, Bali, 80228
  • Hardy's Supermarket
    ‪4 min walk‬
  • Sanur Beach
    ‪4 min walk‬
  • Mertasari Beach
    ‪18 min walk‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪28 min drive‬

Room options

View all photos for Impressive Nest Suite - 2 Double Beds

Impressive Nest Suite - 2 Double Beds

Impressive Nest Suite - 2 Double Beds

9.8 out of 10
Exceptional
(11 reviews)
  • 61 sq m
  • Lagoon view
  • Sleeps 3
  • 2 Double Beds

View all photos for Heavenly Pool Suite King

Premium bedding, minibar, in-room safe, desk

Heavenly Pool Suite King

  • 122 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Impressive Lagoon Pool Suite - 2 Double Beds

Impressive Lagoon Pool Suite - 2 Double Beds

Impressive Lagoon Pool Suite - 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 61 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Heavenly Ocean View Pool Suite - 1 King Bed

Premium bedding, minibar, in-room safe, desk

Heavenly Ocean View Pool Suite - 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 122 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Garden View - 2 Double Beds

Wonderful Garden View - 2 Double Beds

Wonderful Garden View - 2 Double Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 57 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Wonderful Pool Access - 2 Double Beds

Wonderful Pool Access - 2 Double Beds

Wonderful Pool Access - 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)
  • 57 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Wonderful Pool Access - 1 King Bed

Wonderful Pool Access - 1 King Bed

Wonderful Pool Access - 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Wonderful Garden View - 1 King Bed

Wonderful Garden View - 1 King Bed

Wonderful Garden View - 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 57 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Impressive Nest Suite - 1 King Bed

Premium bedding, minibar, in-room safe, desk

Impressive Nest Suite - 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 61 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

View all photos for Impressive Lagoon Pool Suite - 1 King Bed

Impressive Lagoon Pool Suite - 1 King Bed

Impressive Lagoon Pool Suite - 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Maya Sanur Resort & Spa

Luxury hotel on the beach, with 2 outdoor pools
Catch some rays at the beach or spend the day relaxing at Maya Sanur Resort & Spa's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Maya Sanur Resort & Spa offers 103 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature premium bedding. 48-inch flat-screen televisions come with cable channels and Netflix.

Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries. This Denpasar hotel provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include facials, body scrubs, body treatments, and manicures and pedicures.
Our customers tell us they can't get enough of the helpful staff at Maya Sanur Resort & Spa. During your stay, you're just a quick walk from Sanur Beach. You'll find features like free WiFi in public areas and free valet parking, plus 2 outdoor pools.
  • Free WiFi
  • Free valet parking and self parking
  • The 2 restaurants, poolside bar, and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Indulge with body treatments, massages, or manicures and pedicures at the spa
  • Services include a free kid's club, dry cleaning/laundry, and a concierge
  • Onsite recreation includes a gym, a playground, and yoga classes
  • Just a 4-minute walk from Sanur Beach and 11 minutes by car from Matahari Terbit Beach
  • Airport shuttle service available for a fee
Maya Sanur Resort & Spa offers its guests a full-service spa, 2 outdoor swimming pools, a fitness center, and a children's pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business center and 3 meeting rooms. Spa services, a library, and a terrace are also featured at the luxury Maya Sanur Resort & Spa. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Denpasar hotel.

For a fee, guests can enjoy buffet breakfast daily from 7:00 AM to 11:00 AM.
Tree Bar - This bar serves light fare only.
Kuu Japanese Restaurant - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Maya Sari - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Indonesian, Japanese, Korean, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–11:00 AM: IDR 345000 for adults and IDR 172500 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • Tree Bar
  • Kuu Japanese Restaurant
  • Maya Sari

Things to do

  • 2 outdoor pools
  • Bike rentals
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Playground
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms - 3

Outdoors

  • Beachfront location
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer (on request)
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 48-inch flat-screen TV
  • TV channels
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in a "Domestic ID/KITAS Holder Only" room type must present a valid ID card, KITAS permit, or KITAP permit at check-in. The hotel reserves the right to amend the room rate if valid proof is not provided.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Maya Sanur Resort & Spa

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for IDR 985000.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 345000 for adults and IDR 172500 for children
  • Airport shuttle fee: IDR 400000 per vehicle (one-way)
  • Housekeeping is available for an additional fee
  • Rollaway bed fee: IDR 985000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Some rooms at this property are not suitable for children; please add child ages in the search parameters to display available rooms
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Maya Sanur Resort & Spa offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Maya Sanur Resort
Maya Sanur
Maya Sanur Resort & Spa Bali

Maya Sanur Resort & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 473 out of 604 reviews" "
Rating 8 - Good. 95 out of 604 reviews" "
Rating 6 - Okay. 25 out of 604 reviews" "
Rating 4 - Poor. 5 out of 604 reviews" "
Rating 2 - Terrible. 6 out of 604 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Racielle Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Customer Service!!!!!
Stayed 3 nights in Sep 2024

10/10 Excellent

Jung Hun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

YING-KAY VICKY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort, close to beach and walkable to many places.
Stayed 7 nights in Sep 2024

10/10 Excellent

Pamela

Stayed 6 nights in Sep 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the greatest vacations I’ve experienced. Our pool villa was exceptional and our butlers Angga and Pipit were absolutely incredible. We will surely come back!
Stayed 6 nights in Sep 2024

10/10 Excellent

Anoushka Suvendrini Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable and accommodating staff at the Maya. Spa was awesome. Plenty of GF and vegetarian options around the area.
Stayed 4 nights in Sep 2024

10/10 Excellent

Jacinta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Didn’t love the menu
Stayed 7 nights in Sep 2024

6/10 Okay

Melissa

Liked: Cleanliness, property conditions & facilities
A bit dissapointed after our stay. The check in was average, staff were a bit dismissive. Our room wasn't ready which was fine so we had our welcome drink which was fermented pineapple and was disgusting - rethink you're welcome drink. Got the room on the far end of the pool right next to the restaurant which would have been great if the room had have been sound proofed. Woken at 5am to staff getting ready for breakfast wheeling trolleys in the hallway and even on the pool deck outside the room. The deck was getting some much needed attention with a guy hammering nails outside our room at 6am .. Impossible to sleep. Spa treatment was just terrible. Other than those things, the beds were good, the restaurant meals were lovely, the breakfast was great and the bar area overlooking the beach was nice and made good margs. Would I stay again? Probably not.. I may come and dine here tho.
Stayed 1 night in Sep 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Genevieve De La

Travelled with partner
Liked: Amenities, property conditions & facilities
Maya Sanur was excellent. The only things we had were very very minor issues. Wish there were more dining options as sometimes coming back from a long diving day we didn’t want to go far to eat. The only other minor issue is that sometimes they would forget to put the body lotion, towels or refill the soap bottles, but we would call housekeeping and they would come within minutes. The staff was super kind and friendly and went out of the way to make the stay pleasurable. Would definitely come back
Stayed 15 nights in Sep 2024

8/10 Good

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a Four star, Just good for a five star.
Very nice, family-friendly resort right on the beach in Sanur. Location is beautiful, staff is helpful and friendly and it’s a short transfer from the airport. Clean, has room service that I believe is 24 hours and many pools. Overall, I’m not sure it was a five-star hotel experience, falling short on luxury, food, and was more crowded/less exclusive than the pictures made it seem. Had I booked a four star hotel I would have said this was excellent. Since it calls itself a five star, I feel it fell a little short, but still is a great hotel and location that I would have no problem recommending .
Stayed 1 night in Sep 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time here and this is by far my fav hotel in Bali...Beautiful from the beginning to the end. Service amazing ...Breakfast Buffet amazing...Staff amazing...PERFECT
Stayed 3 nights in Aug 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking and by the beach
Stayed 4 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 7 nights in Jul 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Amazing..lovely staff
Stayed 8 nights in Jul 2024

10/10 Excellent

Bonn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! location is beautiful! Lots of places to eat nearby.
Stayed 4 nights in Aug 2024

6/10 Okay

cecilia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Beautiful looking hotel in a great area in sanur . Friendly staff and lovely new and clean rooms . We sadly did not feel that it felt 5 stars and has some improvements to make . - the lagoon pool can only be used by guests in the lagoon rooms and this is not advertised clearly on their website - the Main pool is packed and does not provide rest , it also was so cold that we could not swim in it which we have not had at a hotel before. - the family pool does not get much sun and is freezing cold . - cocktails were very watered down compared to other places . If they had an adults pool and heated it , I would consider returning .
Stayed 5 nights in Jul 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

Sanjay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maya Sanur - we will be back!
We loved staying at the Maya. It is such a beautiful resort. We stayed in a lagoon side room and it was a great location within the resort. Breakfast was excellent - plenty of it. We enjoyed the Tree Bar at night for drinks and live music. My wife and her friend went walking along the boardwalk that runs along the front of the resort from which wonderful photos of the sunrise could be taken. Reception staff were wonderful, as were all staff we encountered during our stay. Highly recommend.
Stayed 5 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2024

6/10 Okay

Vicki

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Hotel lovely but food lacking
Lovely hotel but gluten free options sadly lacking for all meals and non existent for the included afternoon tea …. Menu very restricted and repetitive overall so recommend eating elsewhere
Stayed 1 night in Jun 2024

10/10 Excellent

Rebekah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great central location
Stayed 5 nights in Jun 2024

10/10 Excellent

Tony, Newark

Stayed 2 nights in May 2024

6/10 Okay

Gabriela

Stayed 1 night in May 2024