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Shangri-La Eros, New Delhi

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Shangri-La Eros, New Delhi

Bar (on property)
Exterior
Reception
Minibar, in-room safe, desk, blackout curtains
Meeting facility

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Bar
  • Breakfast available
  • Gym
  • Housekeeping
  • Free WiFi

Explore the area

Map
19, Ashoka Road, Connaught Place, New Delhi, Delhi N.C.R, 110001
  • Western Court Building
    5 min walk
  • Privee
    1 min walk
  • Janpath Station
    6 min walk
  • Delhi (DEL-Indira Gandhi Intl.)
    37 min drive

Room options

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds

  • 27 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon Deluxe, Room, 2 Single Beds

Horizon Deluxe, Room, 2 Single Beds

Horizon Deluxe, Room, 2 Single Beds

  • 26.9 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Horizon, Premier Room, 1 King Bed

Horizon, Premier Room, 1 King Bed

Horizon, Premier Room, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 1 King Bed

Horizon Deluxe, Room, 1 King Bed

Horizon Deluxe, Room, 1 King Bed

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • 44 sq m
  • Sleeps 5
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

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4.3 out of 5, Excellent, (711)
The price is €195
for 1 night
includes taxes & fees
5 Jan - 6 Jan
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About this property

Shangri-La Eros, New Delhi

Luxury hotel with 3 restaurants connected to a shopping center in New Delhi
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour health club, a bar/lounge, and a sauna are onsite.
Shangri-La Eros, New Delhi offers 320 accommodations with DVD players and minibars. A pillow menu is available. LCD televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

This New Delhi hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.
CHI, The Spa has couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Shangri-La Eros, New Delhi. During your stay, you'll be connected to a shopping center, and just a quick walk from Western Court Building. You'll find features like free WiFi in public areas and free valet parking, plus 3 restaurants.
  • Free WiFi and wired Internet
  • Free valet parking and self parking
  • Enjoy a bite to eat at Tamra, a buffet restaurant that serves local and international cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Indulge with aromatherapy, Ayurvedic treatments, or Thai massages at CHI, The Spa
  • Services include babysitting, a lifeguard on site, and dry cleaning/laundry
  • Onsite recreation includes a 24-hour gym, a steam room, and a sauna
  • Just a 2-minute drive from India Gate and a few minutes from Lodhi Garden
  • Airport shuttle service available for a fee
Shangri-La Eros, New Delhi offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business center, 3 meeting rooms, and limo/town car service. A children's pool, a sauna, and spa services are also featured at the luxury Shangri-La Eros, New Delhi. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star New Delhi hotel.

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:30 AM.
Tamra - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Mister Chai - This café specializes in Fusion cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Sorrento - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Shang Palace - Overlooking the garden, this fine-dining restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Grappa - This bar specializes in Mediterranean cuisine. Open daily.
24-hour room service is available.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Free uncovered valet parking on site
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: INR 2600 for adults and INR 1300 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Tamra
  • Mister Chai
  • Sorrento
  • Shang Palace
  • Grappa

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Lifeguards on-site
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms - 3

Outdoors

  • Garden
  • Lifeguards on site
  • Pool sunloungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - Swedish
  • Massage - Thai
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • In-room accessibility
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow menu

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • DVD player
  • LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 1:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Renovations and closures

The following facilities or services will be unavailable from June 27 2024 to February 28 2025 (dates subject to change):
  • Fitness facilities
  • Sauna
  • Spa
  • Spa/Beauty services
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Eros, New Delhi

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for INR 1500 per night.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately INR 2600 for adults and INR 1300 for children
  • Airport shuttle fee: INR 3833 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 1500 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Shangri-La Eros, New Delhi offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Eros Hotel
Eros Hotel New Delhi
Eros New Delhi
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Hotel Eros
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Shangri-La s Eros
Shangri-La s Eros Hotel
Shangri-La s Eros Hotel New Delhi
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Shangri La's Eros Hotel
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Shangri La's Eros
Shangri-La's Eros Hotel New Delhi
Shangri-La's Eros Hotel
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Shangri La’s Eros Hotel New Delhi
Shangri Eros, Delhi Delhi
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Shangri La's Eros Hotel New Delhi
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Shangri-La Eros, New Delhi Hotel New Delhi

Shangri-La Eros, New Delhi Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 706 out of 1000 reviews" "
Rating 8 - Good. 197 out of 1000 reviews" "
Rating 6 - Okay. 52 out of 1000 reviews" "
Rating 4 - Poor. 23 out of 1000 reviews" "
Rating 2 - Terrible. 22 out of 1000 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pritpal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning property and amazing staff.
Stayed 3 nights in Aug 2024

8/10 Good

Nabil, Riyadh

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is nice and clean, stuff are friendly.
Stayed 1 night in Aug 2024

10/10 Excellent

Shivam

Liked: Cleanliness, staff & service, property conditions & facilities
Very Good
Stayed 1 night in Sep 2024

2/10 Terrible

Kuliver

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Gulabrai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Nivedith

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Avoid until renovations are complete.
Great hotel, it it is undergoing renovations at the moment. No pool, no gym, no spa and none of this was mentioned while making the booking. They will casually send you an email after the booking is complete and you are on your way. Best to avoid until renovations are done. Room service menu is extraordinarily expensive compared to most hotels in this league.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shankar, South River

Travelled with partner
Liked: Amenities
Really nice rooms. Excellent customer service.
Stayed 1 night in Apr 2024

6/10 Okay

Rahul

Business traveller
Renovation time at Shangri la
Used to be my go to hotel in Delhi….Seems hotel is going through renovation and given lower floor and heard construction noise and hammering early morning and late afternoon Not comfortable stay and above reception promised beverages which were never delivered
Stayed 1 night in Aug 2024

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quality hotel at affordable prices
Stayed 4 nights in Aug 2024

10/10 Excellent

Zia

Stayed 3 nights in Aug 2024

10/10 Excellent

Winfried, Nashville

Stayed 1 night in Aug 2024

10/10 Excellent

abha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

AMIT

Stayed 3 nights in Jul 2024

6/10 Okay

SUREN

Stayed 5 nights in Jul 2024

10/10 Excellent

ajay

Liked: Cleanliness, staff & service, property conditions & facilities
The property has a top location and superb staff . The hotel rooms are very well appointed , and high class all the way . The club room lounge was absolutely outstanding and worth the cost . A special mention to the manager of the lounge , Amit sharma , and the staff for making me feel so welcome . A warm thank you !
Stayed 1 night in Jul 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is exceptional but the area is extremely bad. If you need to stay in old Delhi and meet with tour guides, this works well. However, might consider hotels in the newer part of town given tour guides will meet you wherever your hotel is - regardless of location of Delhi.
Stayed 1 night in Jul 2024

10/10 Excellent

REJITH

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience
Stayed 2 nights in Jul 2024

10/10 Excellent

Ankur

Good stay
Stayed 1 night in Mar 2024

10/10 Excellent

Andrea

Stayed 1 night in Jul 2024

10/10 Excellent

Ramgopal

Stayed 1 night in Jul 2024

10/10 Excellent

Xavier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Navjeet

Stayed 3 nights in Jun 2024

10/10 Excellent

Siobhan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favourite hotel in delhi. Everything about it is is fantastic
Stayed 3 nights in Jun 2024

10/10 Excellent

PRADEEP

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good location excellent room amenities better than some 5 star i Stay. Before wonderful spa.
Stayed 3 nights in Jun 2024

10/10 Excellent

Navjeet

Stayed 2 nights in Jun 2024