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Terracotta Hotel & Resort Dalat

4.0 star property

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Photo gallery for Terracotta Hotel & Resort Dalat

Front of property
Interior entrance
View from room
Reception
3 bedrooms, premium bedding, minibar, in-room safe

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast included
  • Gym
  • Room service

Explore the area

Map
Zone 7.9,Tuyen Lam Lake, Ward 3, Da Lat, Lam Dong
  • Tuyen Lam Lake
    ‪2 min walk‬
  • Truc Lam Zen Monastery
    ‪17 min walk‬
  • Datanla Falls
    ‪4 min drive‬
  • Da Lat (DLI-Lien Khuong)
    ‪36 min drive‬

Room options

View all photos for Standard Twin Room (Basement Floor)

Standard Twin Room (Basement Floor)

Standard Twin Room (Basement Floor)

  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room in Villa (Shared Villa)

Premium Twin Room in Villa (Shared Villa)

Premium Twin Room in Villa (Shared Villa)

  • 40 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Villa, 3 Bedrooms

Villa, 3 Bedrooms | Property grounds

Villa, 3 Bedrooms

  • Lake view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Rooftop Room (King Bed)

Deluxe Rooftop Room (King Bed)

Deluxe Rooftop Room (King Bed)

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 3 Bedrooms (King Bed only)

Villa, 3 Bedrooms (King Bed only)

Villa, 3 Bedrooms (King Bed only)

  • Lake view
  • Sleeps 6
  • 3 King Beds

View all photos for Basement Family Room

Basement Family Room

Basement Family Room

  • 70 sq m
  • Sleeps 4

View all photos for Premium King

Premium King

Premium King

  • 4 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 50 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Basement Deluxe Twin Room

Basement Deluxe Twin Room

Basement Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Villa, 5 Bedrooms

Villa, 5 Bedrooms | Exterior

Villa, 5 Bedrooms

  • 340 sq m
  • Lake view
  • Sleeps 10
  • 3 King Beds, 1 Queen Bed and 1 Twin Bed

View all photos for Basement Superior Twin Room

Basement Superior Twin Room

Basement Superior Twin Room

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • 35 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium King Room in Villa (Shared Villa)

3 bedrooms, premium bedding, minibar, in-room safe

Premium King Room in Villa (Shared Villa)

  • 40 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic King

Classic King

Classic King

  • 28 sq m
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin

Premium Twin

Premium Twin

  • 35 sq m
  • Lake view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Villa, 4 Bedrooms

Villa, 4 Bedrooms | Front of property

Villa, 4 Bedrooms

  • Lake view
  • Sleeps 8
  • 2 King Beds and 4 Twin Beds

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Down duvets, minibar, in-room safe, desk

Mercure Dalat Resort

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (80)
The price is €207
for 1 room
includes taxes & fees
15 Mar - 16 Mar
Mercure Dalat Resort

About this property

Terracotta Hotel & Resort Dalat

Lakefront hotel with 2 restaurants and a full-service spa
Along with 2 restaurants, this hotel has a full-service spa and an indoor pool. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free valet parking, and a free area shuttle. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Terracotta Hotel & Resort Dalat offers 315 accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Full-sized refrigerators/freezers and coffee/tea makers are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Da Lat hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include complimentary bottled water and fans. Housekeeping is provided daily.

An outdoor tennis court and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include massages and body treatments.
During your stay at Terracotta Hotel & Resort Dalat, you're just a quick walk from Tuyen Lam Lake. Free breakfast, free WiFi in public areas, and free valet parking are available.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Free valet parking and self parking
  • The 2 restaurants, poolside bar, and bar/lounge offer choices for drinking and dining
  • Take a swim in the indoor pool
  • Treat yourself to body treatments or massages at the spa
  • Services include babysitting, a free kid's club, and dry cleaning/laundry
  • Onsite recreation includes an outdoor tennis court, a gym, and a steam room
  • Steps from Tuyen Lam Lake and a 3-minute drive from Truc Lam Zen Monastery
  • Free local-area shuttle service
Terracotta Hotel & Resort Dalat offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There are 2 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A business center and meeting rooms are available. A health club, a sauna, and spa services are also featured at the family-friendly Terracotta Hotel & Resort Dalat. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

Guests are served free local cuisine breakfast daily from 6:30 AM to 9:30 AM.
Terracotta Hotel & Resort Dalat has 2 restaurants on site.
24-hour room service is available.

Languages

English, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Free local area shuttle

Food and drink

  • Free local cuisine breakfast available daily 6:30 AM–9:30 AM
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Free area shuttle
  • Free children's club
  • Free cots/infant beds
  • Full-sized fridge
  • Indoor pool
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Terrace

Spa

  • Body treatments
  • Couples treatment room(s)
  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Lift
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bed sheets
  • Fan
  • Free cots/infant beds
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Desk
  • Free newspapers (weekdays)
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The name on the photo identification presented at check-in must match the name on the reservation.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Terracotta Hotel & Resort Dalat

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 1000000.0 per day.
  • Free cribs (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: VND 550000 per room (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1000000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Terracotta Hotel & Resort Dalat offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Up to 2 children 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Terracotta Hotel Resort Dalat Da Lat
Terracotta Hotel Resort Dalat
Terracotta Dalat Da Lat
Terracotta Dalat
Terracotta & Dalat Da Lat
Terracotta Hotel & Resort Dalat Hotel
Terracotta Hotel & Resort Dalat Da Lat
Terracotta Hotel & Resort Dalat Hotel Da Lat

Terracotta Hotel & Resort Dalat Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 100 out of 253 reviews
Rating 8 - Good. 86 out of 253 reviews
Rating 6 - Okay. 36 out of 253 reviews
Rating 4 - Poor. 17 out of 253 reviews
Rating 2 - Terrible. 14 out of 253 reviews

8.4/10

Cleanliness

7.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Oanh

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

kiem

Liked: Cleanliness, staff & service, property conditions & facilities
i really like the walk way
Stayed 1 night in Dec 2023

2/10 Terrible

TRudi

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
The property needs to update the inside. Screen windows were falling apart, the wood floor came off. We asked for a knife, and was told to make a deposit. I thought that was the most silly thing ever. I would never came back to this property nor recommend anyone.
Stayed 3 nights in Nov 2023

10/10 Excellent

BENJAMIN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location and accommodation
Stayed 2 nights in Nov 2023

10/10 Excellent

Thuy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 3 nights in Oct 2023

6/10 Okay

Quoc Bao

Travelled with family
Disliked: Amenities
Why do they charge extra for the sauna? Wouldn’t it make sense to just include that in the room/villa fees?
Stayed 1 night in Oct 2023

10/10 Excellent

dinh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful
Stayed 2 nights in Sep 2023

2/10 Terrible

Jung Wan Martin

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
No comments. Watch out. You would think spending 400$ per night gets you free water. Asked for a few extra got billed at check out 8$ per bottle with no mention of charge when we ordered the water.

10/10 Excellent

Huong-Thu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view and room

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay.
Good gaming and activities area. Food was ok. They are tying to be 5 star and are progressing with good service. Nice environment and great room.
Stayed 1 night in Oct 2022

8/10 Good

Laura

Stayed 3 nights in Sep 2022

6/10 Okay

Anthony

Liked: Cleanliness, staff & service, room comfort
Room was really nice and comfortable.. but interior need some uplift
Stayed 3 nights in Apr 2022

2/10 Terrible

Chris

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
A total disappointment
Certain facilities were closed due to covid but gym and childrens playroom were deemed okay. No mention whatsoever when booking since it is not mandated by the authority. Throwing a company party on the other hand seems okay with the hotel with no social distancing whatsoever being enforced. It makes you wonder who came up with such contradicting policy. The only restaurant serving dinner was drown by karaoke nutjobs from the party that made dining absolutely unbearable. Imagine my surprise as I was expecting a quiet retreat by the lake. On top of that, safety box in room that cant be locked, mosquitoes nets were torn and the toilet smelled like mould. Room service was stated 24 hrs but guess what, kitchen was closed past midnight. In all, one of the worst 4 star hotel I stayed.
Stayed 1 night in Mar 2022

8/10 Good

Eliseo

Stayed 3 nights in Jan 2022

10/10 Excellent

Ko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
소나무 숲속에서 평화로운 휴식
배트남에서 흔하지 않은 소나무 숲안에 조용하고 평화로운 리조트였습니다. 가을과 같은 날씨에 이불안에서 계속 잠만 잘듯한 편안함, 친절한 직원들의 서비스도 좋았습니다. 대체적으로 만족하는 호텔이었습니다
Stayed 3 nights in Feb 2021

4/10 Poor

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
部屋はよかったのですが、朝ご飯で卵を焼くスタッフが咳し鼻をかんでいたのでお皿を触る前に手を洗ってと言うと手であしらわれて、洗わないと言われた。とても不潔で不愉快でした。ホテルスタッフの教育を指導すべきだと思います。
Stayed 3 nights in Feb 2021

4/10 Poor

YOUNHEE

Stayed 1 night in Jan 2021

8/10 Good

Deokjoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2020

8/10 Good

Taekyo

Liked: Cleanliness, staff & service, room comfort
경치좋은곳에 위치한 괜찮은 호텔이지만 도심과의 접근성이 떨어짐
리조트인 만큼 도심에서 차로 이십분정도 산속으로 들어가야함. 호텔<->도심 왕복 무료 셔틀이 하루 네번 정도 있음. 방은 깔끔한데 에어컨이 없고 선풍기가 있었음. 달랏이 한국관광객이 별로 없어서인지 식당에 한식이 없음. 그리고 방간 방음이 잘 안됨. 리조트를 원하는 게 아니라면 도심에 위치한 호텔이 더 낳아보임.
Stayed 3 nights in Dec 2020

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

8/10 Good

Thao

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
No aircon in the room, quite stuffy when the weather is hot. Service is so so as it was a bit slow. Other than that, fantastic views & facilities.
Stayed 2 nights in May 2020

6/10 Okay

Adrian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not for non Vietnamese.
Dining staff do not understand or speak English. They bought the starters and main course out at the same time. Could not tell my Vietnamese partner what came with the steak. They said nothing, I ordered sides, but steak arrived with mash and veggies. So wasted money there. Front desk unwelcoming. This is clearly an upmarket resort for Vietnamese families only. I was the only Westerner and got quite fed up with constant stares of disapproval. The grounds and rooms are wonderful, but plenty of similar nearby hotels for non Vietnamese visitors.
Stayed 1 night in May 2020

6/10 Okay

gek khee

Travelled with family
Stayed 3 nights in Feb 2020

8/10 Good

Cassandra, California

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The setting of the resort is on a lake which gives a peaceful & relaxing setting. Two things of note: you are about 4 miles from town. They do provide shuttle service 3 times a day to town. We booked what we thought was a 2 bedroom villa on the lake as we were 2 couples traveling. When we got to our villa (which was wonderful) it turns out we were in 2 ensuite bedrooms downstairs with complete strangers in the upstairs bedroom. You are to share the livingroom, dining room & kitchen. We immediately phoned the desk ... not their fault, it is fault of booking company. Next day their was a different couple upstairs ... neither couple was aware either they would be sharing. The resort has made no effort to check or correct booking services ... and they seem to have no interest in doing so. Overall the resort is very relaxing ... just be sure to check where they put you. The villas are only 3, 4 or 5 bedroom!!
Stayed 2 nights in Jan 2020

4/10 Poor

Wai Hoong

Stayed 1 night in Dec 2019