Union Hotel Cusco

3.5 star property
VIP Access

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Union Hotel Cusco

Terrace/patio
Hypo-allergenic bedding, desk, laptop workspace, blackout curtains
Billiards
Restaurant
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle
  • Breakfast included
  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Calle Union 189, Cusco, Cusco, 8002
  • San Pedro Church
    ‪2 min walk‬
  • San Pedro Market
    ‪3 min walk‬
  • Plaza de Armas
    ‪8 min walk‬
  • Cusco (CUZ-Alejandro Velasco Astete Intl.)
    ‪7 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Traditional Quadruple Room

  • 32 sq m
  • Sleeps 4
  • 4 Twin Beds

Classic Twin Room

  • 23 sq m
  • Sleeps 2
  • 2 Twin Beds

Traditional Twin Room

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Traditional Double Room

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Classic Double Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Traditional Triple Room, 3 Single Beds

  • 28 sq m
  • Sleeps 3
  • 3 Twin Beds

Economy Double Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Union Hotel Cusco

Colonial Cusco hotel in Cusco Historic Center with free breakfast
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this hotel. Free breakfast (local cuisine), free WiFi in public areas, and free airport pick-up are also provided. Additionally, an arcade/game room, tour/ticket assistance, and a garden are onsite.
Union Hotel Cusco offers 43 accommodations with hair dryers and complimentary toiletries. Accommodations offer separate sitting areas. 40-inch LED televisions come with cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Our customers tell us they can't get enough of the free breakfast at Union Hotel Cusco. During your stay, you're just a quick walk from San Pedro Market. Enjoy features like free WiFi in public areas and free airport pick-up service, plus laundry facilities.
  • Free local cuisine breakfast served daily
  • Free WiFi
  • Amenities include a front-desk safe, laundry facilities, and a terrace
  • Guests have great things to say about the helpful staff and the clean accommodations
  • Just a 3-minute walk from San Pedro Market and 8 minutes by foot from Plaza de Armas
  • Free airport pick-up shuttle service
Free breakfast is available daily. WiFi is free in public spaces. A shuttle from the airport to the hotel is free (available on request). A terrace, an arcade/game room, and tour/ticket assistance are also featured at the boutique Union Hotel Cusco.

Smoking is allowed in designated areas at this Colonial Cusco hotel.

Guests are served free local cuisine breakfast daily from 6:00 AM to 9:00 AM.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available
  • Free pick-up airport shuttle from 6:00 AM to 10:30 PM
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free local cuisine breakfast available daily 6:00 AM–9:00 AM
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Arcade/games room

Family friendly

  • Arcade/games room
  • Laundry facilities

Conveniences

  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Accessible airport shuttle
  • Well-lit path to entrance

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch LED TV
  • TV channels

Food and drink

  • Free tea bags/instant coffee

More

  • Desk
  • In-room massage
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Union Hotel Cusco

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Union Hotel Cusco offers transfers from the airport. Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 20526897839

We should mention

  • Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
  • According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
  • One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't allowed at Union Hotel Cusco.

Property is also known as

Esplendor Hotel Cusco
Esplendor Cusco
Esplendor Hotel
Esplendor
Union Hotel Cusco Hotel
Union Hotel Cusco Cusco
Union Hotel Cusco Hotel Cusco

Union Hotel Cusco Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 577 out of 873 reviews" "
Rating 8 - Good. 204 out of 873 reviews" "
Rating 6 - Okay. 51 out of 873 reviews" "
Rating 4 - Poor. 28 out of 873 reviews" "
Rating 2 - Terrible. 13 out of 873 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in process, felt very welcomed.
Stayed 1 night in Oct 2024

10/10 Excellent

Manh Tuan

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent breakfast, service, staff, cleanliness and convenience
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here, the open air courtyard was fantastic, it was easy for us to walk to the historical area and to catch a cab if we needed one. The staff were awesome, very friendly, super helpful! We loved the ambience of the hotel! There are times when it is a little noisy, but easily fixed with ear plugs. We wanted an experience that was Cusco, not the everyday "brand name" that we could have in the US. We would come back and stay here again. Thank you Union hotel Cusco for some a fun and memorable stay!
Stayed 7 nights in Oct 2024

10/10 Excellent

Jared

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The restaurant was excellent!
Stayed 1 night in Oct 2024

8/10 Good

PAUL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very characteristic property, nice staff.
Stayed 1 night in Sep 2024

8/10 Good

Olivera

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bit loud during the night when ppl were coming and going
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't normally give out reviews unless I stumble upon a hidden gem. This Hotel is a Hidden Gem, if you are in Cusco, this is the Hotel you want.
Stayed 1 night in Oct 2024

10/10 Excellent

Olivera

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful set up, location and staff
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 5 nights in Oct 2024

10/10 Excellent

Chutinart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great service
Stayed 4 nights in Sep 2024

10/10 Excellent

Bernadine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it
Awesome place near train station and market. Best breakfast of anywhere we stayed. Definitely would book again.
Stayed 1 night in Oct 2024

8/10 Good

Pavel

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Not great
We didn't enjoy the food, the sausages were cheap and eggs cooked poorly you'd think it's not that hard to make them. Rooms were clean. Staff on the reception messed up the amounts to be paid and asked to come again and pay the rest. There is a cute alpaca in the yard but there is also the smell
Stayed 2 nights in Sep 2024

10/10 Excellent

Otilia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the vibe.! Live music nightly. Convenient ..
Stayed 6 nights in Sep 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved how close the property was to San Pedro market and the train station there. The staff was kind and accommodating as I was getting checked in and checked out. Kiki the llama in the courtyard is also a highlight of the hotel. Unfortunately, I got an upset stomach when drinking the water they provided in the room in a pitcher. If not for that, I would give this property 5 stars.
Stayed 1 night in Sep 2024

10/10 Excellent

Mackenzie

Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the open courtyard, entertainment every night and classes ie. Spinning yarn
Stayed 3 nights in Sep 2024

10/10 Excellent

Selenne

Stayed 1 night in Sep 2024

10/10 Excellent

Selenne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay in Union hotel. The staff there go above and beyond for their clients. Always ready to help, and very informative. When we came in they sat us down made us some tea and told us what to expect with check-in. We were there for Machu Picchu expedition and they were very accommodating to keep our bags and even have them in our room for our next check in. They also left a cute welcome box with some chocolate and snacks. The first check- in was slightly delayed there were small inconveniences such as the toilet being plugged and a couple towels missing from the description of what to expect- but within a few minutes that was easily fixed. The staff even offer to provide you with a snack for breakfast since we left at 4am and wouldn’t be able to enjoy the daily breakfast included. When we were leaving the staff was so kind to help connect us with a taxi and even went out of their way to help out with loading our luggage. Truly above and beyond service. Clean and comfortable stay! Would go again and recommend!!
Stayed 1 night in Sep 2024

10/10 Excellent

Michael

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff really went above and beyond to make us feel welcome. They put hot water bottles in our beds every evening, along with a pitcher of hot water for tea. The hotel has a number of activities for guests, such as a cooking class and weaving demonstration, that are a great introduction to Cusco. And their breakfast is awesome. They make fresh waffles, pancakes, eggs, etc for you every day, and always have a ton of other options to choose from. The bar makes a mean Pisco sour (one of the best we had in Peru) with a long happy hour from 5-9 every day. We really enjoyed our stay here and would gladly return if we're ever luck enough to go back to Cusco.
Stayed 3 nights in Sep 2024

10/10 Excellent

Caryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a fantastic hotel! It's right down the road from San Pedro market and the city center. The whole area is beautiful. The hotel had a quaint commons area in the center where you can see the sky and sit and listen to free live music each evening. Veronica taught about making and dying yarn and wearing. Kiki the alpaca was there in the commons very often and was a delight. Gracelia, the front desk attendant, was the real star of the show. She treated us like we were important and she WANTED us there. She was incredibly kind and accommodating. I only wish there were clones of her to always be there. :) We took advantage of the free cooking classes and learned to make pisco sours and ceviche. So much fun! The free breakfast was phenomenal! Room service was fun and affordable. Make sure you ask the front desk about local events! We forgot to ask and we slept right through an overnight festival in the streets right outside the hotel. We only found out when we realized there were fireworks at 4 am. We would have loved to attend if we had known! We would definitely stay here again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay at Union hotel has been nothing short of spectacular. The location is central, the room is massive and so comfortable. The staff are the loveliest people I have ever met. They adored my kids and took care of them as their own, from the lady at the front desk (sorry don't remember her name) to the wait staff at the restaurant. The front staff offered to pack us some takeaway breakfasts on our early excursion days without us even asking. The breakfast was delicious, fresh and hot food were made to order. They would help carry my younger one around, offer him opportunities to feed the resident Alpaca (Kiki). I'm especially impressed at the free experiences they offer 6 days a week, from traditional weaving demonstrations by Kiki's mom (please read Kiki's story if you ever come here), to the free cooking master class (thanks Shakira, Yulisays for the amazing Pisco Sour, and Heiner for the delicious ceviche). There is also live music every night at the courtyard which my kids especially enjoyed. Would definitely HIGHLY recommend anyone traveling to Cusco to stay here. One shoutout to Lenin from Carpio Tours for hooking us up with some amazing day excursions (group and private). The prices are highly competitive as I've shopped online and around Cusco, this is very convenient having it available right at your doorstep.
Stayed 5 nights in Aug 2024

8/10 Good

Calissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the free Pisco sour and ceviche class. Live music was nice at night. Great staff in the restaurants. I don't remember all their names (especially the female bartender that put on a good Pisco sour class) however Roy, Ruben and Gregorio were awesome! Front end clerk was difficult when we couldn't find our luggage tags after our 5 day trek even though we had the keys and our names were all over them. No hot water for two days so showers were unpleasant. Received chocolates one evening in our room with hot water for tea and water bottle in our beds that was a nice touch. Would recommend for the price we paid, good breakfast and very walkable.
Stayed 1 night in Aug 2024

10/10 Excellent

Cristian, London

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general tuvimos una experiencia muy agradable, todo el personal muy amable y atento. El personal del desayuno Vaneza y Roy excelente. 🏨🇵🇪❤️🦙
Stayed 4 nights in Aug 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024