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ProfilHotels Mercur

3.0 star property

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Photo gallery for ProfilHotels Mercur

Front of property – evening/night
Classic Queen Room Four
Classic Queen Room Four
Daily buffet breakfast (DKK 180 per person)
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
Vester Farimagsgade 17, Copenhagen, 1606
  • Tivoli Gardens
    ‪5 min walk‬
  • City Hall Square
    ‪6 min walk‬
  • Nyhavn
    ‪3 min drive‬
  • Copenhagen (CPH-Kastrup)
    ‪25 min drive‬

Room options

View all photos for Superior King Room

View from room

Superior King Room

  • City view
  • 32.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room Four

Desk, bed sheets

Superior King Room Four

  • City view
  • 47 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room Four

Desk, bed sheets

Classic Twin Room Four

  • 18 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Classic Single Room

Desk, bed sheets

Classic Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Triple Room

Desk, bed sheets

Classic Triple Room

  • 18 sq m
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Classic Queen Room Four

Classic Queen Room Four

Classic Queen Room Four

  • 18 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Classic Twin Room

Desk, bed sheets

Classic Twin Room

  • 16 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Queen Room

View from room

Classic Queen Room

  • City view
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

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Lobby lounge

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  • Free WiFi
  • Restaurant
  • Breakfast available
4.2 out of 5, Very good, (810)
The price is €250
for 1 room
includes taxes & fees
1 May - 2 May
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About this property

ProfilHotels Mercur

Hotel with a 24-hour front desk, a short walk to Tivoli Gardens
This smoke-free hotel features an outdoor tennis court, a business center, and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and tour/ticket assistance. Housekeeping is available on request.
ProfilHotels Mercur offers 119 accommodations with hair dryers. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor tennis court.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at ProfilHotels Mercur. During your stay, you're just a quick walk from Tivoli Gardens. Enjoy features like free WiFi in public areas, plus a business center and outdoor tennis court.
  • Free WiFi and wired Internet in some public areas
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance, and luggage storage
  • Onsite recreation includes an outdoor tennis court and bike rentals
  • Within a 10-minute walk of Tivoli Gardens and City Hall Square
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business center. ProfilHotels Mercur also features tour/ticket assistance, dry cleaning/laundry services, and a front-desk safe.

This 3-star Copenhagen hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM.

Languages

Danish, English, Norwegian, Swedish

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (DKK 265 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; DKK 180 per person

Things to do

  • Bicycle rentals
  • Bicycle storage
  • Outdoor tennis court
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: DKK 300 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for DKK 300.0 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately DKK 180 per person
  • Nearby parking fee: DKK 265 per day (6561680 ft away)
  • Pet fee: DKK 300 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: DKK 300.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Denmark. This property is rated 3 stars.

Property is also known as

Best Western Mercur
Best Western Mercur Copenhagen
Best Western Mercur Hotel
Best Western Mercur Hotel Copenhagen
Hotel Norlandia Mercur
Norlandia Mercur Copenhagen
Copenhagen Mercur Hotel
Copenhagen Mercur
Mercur Hotel Copenhagen
Mercur Copenhagen
Hotel Norlandia Mercur
Mercur Hotel
ProfilHotels Mercur Hotel
ProfilHotels Mercur Copenhagen
ProfilHotels Mercur Hotel Copenhagen

ProfilHotels Mercur Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 288 out of 1003 reviews
Rating 8 - Good. 445 out of 1003 reviews
Rating 6 - Okay. 183 out of 1003 reviews
Rating 4 - Poor. 63 out of 1003 reviews
Rating 2 - Terrible. 24 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chee Mei, KUALA LUMPUR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distances to attractions
Stayed 2 nights in Dec 2024

8/10 Good

Henry

Stayed 4 nights in Dec 2024

10/10 Excellent

Lim

Stayed 2 nights in Dec 2024

4/10 Poor

Rene

Liked: Cleanliness
Disliked: Staff & service
Basic
Get what you pay for. Good location, quick check-in and out. But very basic room and load of noice from cleaners in the morning shouting etc. Next time I will use imperial or scandic, same area.
Stayed 2 nights in Dec 2024

8/10 Good

Pernille

Stayed 1 night in Dec 2024

4/10 Poor

BENOIT

Disliked: Property conditions & facilities, room comfort
Bad experience
I’ve asked for a quiet room when I book on the App, but the room was terribly noisy because of train traffic accross the street. Impossible to change the room though I’ve twice a new room because the hotel was fully booked.
Stayed 4 nights in Dec 2024

2/10 Terrible

Hassib

Stayed 2 nights in Dec 2024

10/10 Excellent

Lone

Stayed 2 nights in Dec 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service
Great location and very clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Henning

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Jens Chr Rønn

Business traveller
Stayed 4 nights in Dec 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. Would stay there again. We are from Canada and found the room hot and adjusting the thermostat did not seem to help. Rain shower head needs adjustment.
Stayed 3 nights in Dec 2024

10/10 Excellent

Camilla

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Patrick John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location.
Great location for Tivoli, public transport and the city centre. Clean hotel, good breakfast and friendly staff. We had an issue with our room on our last night and they found us another room very quickly. Shame the bar was closed throughout our stay.
Stayed 5 nights in Nov 2024

8/10 Good

Karin

Stayed 2 nights in Nov 2024

8/10 Good

Tobias

Business traveller
Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

Andrew, Preston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and friendly staff. Rooms clean. Basic accommodation but great stay
Stayed 3 nights in Nov 2024

8/10 Good

Wilhelm

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Kirsten

Stayed 1 night in Nov 2024

10/10 Excellent

Balder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and very nice breakfast
Stayed 3 nights in Oct 2024

10/10 Excellent

Emma

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great value city centre choice
Simple hotel, rooms basic and a little tired but great value for money and breakfast excellent and perfectly located
Stayed 2 nights in Oct 2024

6/10 Okay

Uma

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Breakfast was tolerable though not much variety. There was no phone in the room and since we did not have a local connection, we were unable to connect to reception in the event of emergency or requests. No storage cupboards.Lavazza coffee was good.
Stayed 2 nights in Sep 2024

6/10 Okay

Allan

Business traveller
Liked: Cleanliness
Very average
Good location, but very average hotel. Breakfast was not very good.
Stayed 1 night in Oct 2024