Extended Stay America Suites Cleveland Westlake

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Extended Stay America Suites Cleveland Westlake

Studio, 2 Queen Beds, Non Smoking
Exterior
Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking
Desk, iron/ironing board, free WiFi
Lobby

Reviews

7.0 out of 10

Good

Popular amenities

  • Breakfast included
    Breakfast included
  • Pet-friendly
    Pet-friendly
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
30360 Clemens Rd, Westlake, OH, 44145
  • Crocker Park
    2 min drive
  • Lake Erie Nature & Science Center
    4 min drive
  • Huntington Beach
    10 min drive
  • Cleveland, OH (CLE-Hopkins Intl.)
    25 min drive

Room options

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Deluxe Studio, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

Deluxe Studio, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Studio, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About this property

Extended Stay America Suites Cleveland Westlake

Hotel in Westlake with free breakfast and a 24-hour front desk
Coffee/tea in a common area, laundry facilities, and a 24-hour front desk are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, barbecue grills, a picnic area, and a front-desk safe are onsite. Housekeeping is available on request.
Extended Stay America Suites Cleveland Westlake offers 73 accommodations with DVD players and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Westlake hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Our customers tell us they can't get enough of the helpful staff at Extended Stay America Suites Cleveland Westlake. During your stay, you'll be within walking distance of Crocker Park. You'll find features like free breakfast, free WiFi in public areas, and free self parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self parking
  • Amenities include a front-desk safe, laundry facilities, and an elevator
  • Just a 3-minute drive from Lake Erie and a few minutes from Crocker Park
  • Cats and dogs welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. Barbecue grills, a vending machine, and a picnic area are also featured at the business-friendly Extended Stay America Suites Cleveland Westlake. Free self parking is available.
Guests are served free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 6 AM–9:30 AM
  • Coffee/tea in a common area

Family friendly

  • DVD player
  • Full-sized fridge
  • Kitchen
  • Laundry facilities
  • Microwave

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities

Outdoors

  • BBQ grill(s)
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • DVD player
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per night (maximum USD 150 per stay), plus a one-time cleaning fee of USD 25
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per pet, per night (maximum USD 150 per stay) plus USD 25 one-time cleaning fee
  • Service animals are exempt from fees
  • Housekeeping fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Extended Stay America Cleveland Hotel Westlake
Extended Stay America Cleveland Westlake
Extended Stay America Westlake
Extended Stay America - Cleveland - Westlake Ohio
Extended Stay Westlake
Westlake Extended Stay
Extended Stay America Cleveland Westlake Hotel
Extended Stay America Cleveland Hotel
Extended Stay America Cleveland
Extended Stay America Cleveland Westlake
Extended Stay America Suites Cleveland Westlake Hotel
Extended Stay America Suites Cleveland Westlake Westlake
Extended Stay America Suites Cleveland Westlake Hotel Westlake

Extended Stay America Suites Cleveland Westlake Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 157 out of 609 reviews" "
Rating 8 - Good. 176 out of 609 reviews" "
Rating 6 - Okay. 116 out of 609 reviews" "
Rating 4 - Poor. 74 out of 609 reviews" "
Rating 2 - Terrible. 86 out of 609 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

4/10 Poor

Chris

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed here 7 weeks have had no hot water at lest once a week. Elevator smells like something is dead inside.
Stayed 4 nights in Aug 2024

2/10 Terrible

Rhonda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The facility should not have been opened due to the fact they were severely understaffed and was just coming off 3 days of no power due to a tornadoe. Our room was nasty and the bathroom was unsanitary. The toilets and sink clearly was not cleaned after the last guest left. Not to mention dirty comforters on the bed. Would I stay there again yes because the one staff member on site poor guy did a wonderful job making sure everything that was wrong was corrected. It was not his fault and we did not make him feel like it was. He could not do it all. Unfortunately due to that we did not stay the night and had to cut our trip short because there were no other room available due to the prior storm. My only wish is for Extended Stay to due right by me and offer me another night at my choice and location at their expense.
Stayed 1 night in Aug 2024

2/10 Terrible

Evangelos

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The smell is terrible. Like a stable.
Stayed 1 night in Aug 2024

8/10 Good

It's Me

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good, clean facility. Easy access to the freeway.
Stayed 1 night in Aug 2024

2/10 Terrible

Bobbie

Stayed 1 night in Aug 2024

2/10 Terrible

christine

Disliked: Cleanliness, property conditions & facilities
Rundown, dirty, no kitchen supplies. Entire premises appeared to be a low income housing residence. NOTHING else in Cleveland and surrounding areas available or would have left.
Stayed 1 night in Aug 2024

2/10 Terrible

Shobhit

Disliked: Cleanliness, staff & service, property conditions & facilities
Toilet did not work for the whole time we were there. They did not fix it because they dont have any maintenance in weekend. Front office people has no courtesy, just being rude. Please avoid at every cost.
Stayed 1 night in Aug 2024

8/10 Good

demitrius

Liked: Cleanliness, staff & service, property conditions & facilities
Love the serhice
Stayed 1 night in Jul 2024

10/10 Excellent

Kevin

Stayed 1 night in Jul 2024

10/10 Excellent

demitrius

Stayed 1 night in Jul 2024

10/10 Excellent

demitrius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to start very comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

demitrius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Jul 2024

10/10 Excellent

demitrius

Stayed 1 night in Jul 2024

8/10 Good

Justin

Travelled with group
Liked: Cleanliness, staff & service
The only thing that wasn’t ideal was the bathroom the shower wouldn’t drain properly so short showers and countertops had paint and cigarette burns on them in the bathroom
Stayed 4 nights in Jul 2024

8/10 Good

Myra

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

4/10 Poor

Laura

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The condition of the room was terrible. The kitchen was not stocked and when we requested some utensils and dishes they handed my sister a laundry basket for her to take up to the room. When I unloaded the basket, every single dish, cup, and pan was dirty, filthy dirty. We immediately returned them and they brought clean ones up to the room. There was a dishwasher but they had no detergent for it and gave me a few packets of dishwashing detergent but no sponge or towel, no paper towels either. There was an inch thick of dust on all the lamps and headboards. The phone was inoperable too.
Stayed 6 nights in Jul 2024

8/10 Good

demitrius

Liked: Amenities, property conditions & facilities
Very nice people n clean rooms very attentive8
Stayed 1 night in Jul 2024

2/10 Terrible

Andrew

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff doesn’t seem to care very much
The power went out at the hotel for a bit, and then when it came back on, the internet never came back. Every other hotel on the block had it, but our hotel just couldn’t figure it out and had no explanation. And they didn’t seem to care. I lost major work cred and time.
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was so dirty. I would not recommend staying here. The whole place seemed in disrepair and in dire need of cleaning!
Stayed 2 nights in Jul 2024

2/10 Terrible

Mohamed, Riverdale

Disliked: Cleanliness, staff & service, property conditions & facilities
Ery bad
Stayed 1 night in Jul 2024

10/10 Excellent

Holly

Stayed 2 nights in Jul 2024

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place to stay.
Stayed 1 night in Jul 2024

8/10 Good

demitrius

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is friendly very helpful establishment smells clean n inviting when u come thru the entrance communication is excellent
Stayed 1 night in Jul 2024

2/10 Terrible

Harsimran Kaur

Stayed 1 night in Jul 2024

2/10 Terrible

KIMBERLY

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never again
Ordered king room got queen room .No coffe maker was told they didnt have any.no pots and pans they did not have. Room smelled like an old basement had to buy a candle. Mentioned it to the counter and said we had no more rooms. Not at all what i expected woke up early and ran out.my wife and i travel alot and i have stayed at some crappy hotels ,but atleast they had a coffee maker in it elevator was broke the next morning as well
Stayed 1 night in Jul 2024