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Hotel Best Costa Ballena

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Best Costa Ballena

2 outdoor pools, pool umbrellas, pool loungers
Lobby
Exterior detail
Minibar, in-room safe, desk, blackout curtains
Terrace/patio

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Spa
  • Pool
  • Gym
  • Parking available
  • All-inclusive

Explore the area

Map
Plaza de Europa s/n Urb. Costa Ballena, Chipiona, Cadiz, 11550
  • Playa de las Tres Piedras
    5 min walk
  • Restaurante el Ajedrez
    9 min walk
  • Puerto de Santa María Station
    29 min drive
  • Rota (ROZ-Naval Station Rota)
    12 min drive

Room options

View all photos for Double Room (King Size)

View from room

Double Room (King Size)

  • 28 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout curtains

Standard Room (2 Adults + 1 Child)

  • 28 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room (2 Adults + 2 Children)

Minibar, in-room safe, desk, blackout curtains

Standard Room (2 Adults + 2 Children)

  • 28 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (3 Adults + 1 Child)

View from room

Superior Room (3 Adults + 1 Child)

  • 28 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room (2 Adults + 1 Child)

Minibar, in-room safe, desk, blackout curtains

Superior Room (2 Adults + 1 Child)

  • 28 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room (2 Adults)

Minibar, in-room safe, desk, blackout curtains

Standard Room (2 Adults)

  • 28.0 sq m
  • Resort view
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room (2 Adults + 2 Children)

View from room

Superior Room (2 Adults + 2 Children)

  • 28.0 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room (3 Adults)

Minibar, in-room safe, desk, blackout curtains

Superior Room (3 Adults)

  • 28 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room (3 Adults)

Minibar, in-room safe, desk, blackout curtains

Standard Room (3 Adults)

  • 28 sq m
  • Resort view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room (3 Adults + 1 Child)

Minibar, in-room safe, desk, blackout curtains

Standard Room (3 Adults + 1 Child)

  • 28 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room (2 Adults)

Minibar, in-room safe, desk, blackout curtains

Superior Room (2 Adults)

  • 28 sq m
  • Resort view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

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About this property

Hotel Best Costa Ballena

Family beach fun and 2 outdoor pools
Spend the day catching some rays at the nearby beach, relaxing by one of Hotel Best Costa Ballena's 2 outdoor swimming pools, or pampering yourself at the full-service spa.
Hotel Best Costa Ballena offers 618 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

RIVIERASPA has couples treatment room(s). Services include massages. The spa is open daily.
Our customers tell us they can't get enough of the helpful staff at Hotel Best Costa Ballena. During your stay, you're just a quick walk from Playa de las Tres Piedras. You'll find features like free WiFi in public areas, plus 2 outdoor pools and a full-service spa.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar, and a bar/lounge
  • Self parking available for a fee
  • Splash around at the free water park with a waterslide or swim in the 2 outdoor pools
  • Indulge with massages at RIVIERASPA
  • Services include a free kid's club, tour or ticket assistance, and luggage storage
  • Onsite recreation includes a gym, a steam room, and a sauna
  • Just a 5-minute walk from Playa de las Tres Piedras and 5 minutes by foot from Playa Agua Dulce
Some rates at Hotel Best Costa Ballena are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

As a guest of Hotel Best Costa Ballena, you'll find a full-service spa, a complimentary water park, and 2 outdoor swimming pools. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi.

A children's pool, a fitness center, and a sauna are also featured at the family-friendly Hotel Best Costa Ballena. Parking is available for a fee.

This 4-star Chipiona hotel is smoke free.

Onsite venue - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner.

All-inclusive details

All-inclusive room rates at Hotel Best Costa Ballena are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 12 per day)
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage

Food and drink

  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Things to do

  • 2 outdoor pools
  • Arcade/games room
  • Bike rentals
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Free water park access
  • Full-service spa
  • Playground
  • Sauna
  • Steam room

Family friendly

  • 2 outdoor pools
  • Arcade/games room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Water slide

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Outdoors

  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Couples treatment room(s)
  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Low-height worktop and sink
  • Raised toilet seat
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bath or shower
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in half board rates can request lunch instead of dinner, with 24-hours notice, subject to availability.

Renovations and closures

This property is closed from November 3 2024 to March 20 2025 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: EUR 12 per day
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.
Property Registration Number H/CA/01436

We should mention

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Best Costa Ballena Hotel Chipiona
Best Costa Ballena Hotel
Best Costa Ballena Chipiona
Hotel Best Costa Ballena Chipiona
Hotel Best Costa Ballena
Best Costa Ballena
Best Costa Ballena Chipiona
Hotel Best Costa Ballena Hotel
Hotel Best Costa Ballena Chipiona
Hotel Best Costa Ballena Hotel Chipiona

Hotel Best Costa Ballena Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 107 out of 236 reviews" "
Rating 8 - Good. 96 out of 236 reviews" "
Rating 6 - Okay. 21 out of 236 reviews" "
Rating 4 - Poor. 10 out of 236 reviews" "
Rating 2 - Terrible. 2 out of 236 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Kristina

Stayed 1 night in Aug 2024

10/10 Excellent

Lillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is AMAZING! We have been here 3 times already and we love it! It is so clean and family-friendly, the food is amazing, etc. We loved that spa, service, and accessibility to the beach. There is nothing that we can name that we did not like.
Stayed 5 nights in Jun 2024

4/10 Poor

Jeffrey

Business traveller
Liked: Amenities, property conditions & facilities
If you like lots and lots of screaming kids crying everywhere, this is the hotel for you. There is no peace. The room and the place is nice but the amount of people and quality of those people is very hard to bear. Awful music blasting at the pool. I was not happy here.
Stayed 1 night in Jun 2024

8/10 Good

Jovan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great little break at Costa Ballena. Despite the long queues at check in, the staff worked through the lines promptly. Food at the buffet was ok, has been better in the past, same with the pool restaurant. There was plenty of entertainment for the kids during the day and in the evening which was appreciated. Grounds and pool were clean at all times. Don't understand why small inflatables are not allowed in the main pool. I understand big ones, but small rubber rings should be considered in my opinion. Thank you for a nice few days (think its our fourth visit), will come again soon!
Stayed 2 nights in Jun 2024

10/10 Excellent

Fatih

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice clean resort
The rooms were very spacious and clean, the facilities were great for kids. The food quality could be better, especially with the variety towards vegeterians and pesceterians, as there were a lot of ham and other red meat with very litte choice of seafood
Stayed 3 nights in Mar 2024

8/10 Good

Daniël

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooie, ruime en schone hotelkamer. Prachtig kinderspeelbad met diverse glijbaantjes. Direct aan een mooi strand. Enige minpunt is dat het hotel binnenkort dicht ging, waardoor bijv. de helft van het zwembad al afgesloten was. Jammer, want je betaalt wel de volle pond. Maar dat is natuurlijk afhankelijk van de datum dat je afreist naar dit hotel. Verder eveneens een prima buffet (gevarieerd, dagelijks anders kost).
Stayed 4 nights in Oct 2023

4/10 Poor

Pilar

Liked: Amenities
Todo estuvo genial ,gracias 👌
Stayed 2 nights in Aug 2023

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Lilliana, York Haven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had an amazing time there.
Stayed 2 nights in Jun 2023

6/10 Okay

Juan

Stayed 2 nights in Jun 2023

10/10 Excellent

Lilliana, York Haven

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
We had an amazing experience in the hotel. The buffet was amazing. They have different things to do near the hotel. Also, the hotel have different activities to do with the family during the day and nights.
Stayed 4 nights in Jun 2023

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2023

10/10 Excellent

Reggie, Portsmouth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is family friendly, staff very helpful. Common spaces Very spacious and clean. Childrens pool and play area is perfect for kids, beach is easily accessible and location feels isolated from outside distractions. Rooms and clean, beds a little more firm than Im ised to but well presented when you enter to find the robes on the bed.
Stayed 2 nights in Oct 2022

8/10 Good

Eugene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THIS PROPERTY OFFERED A VERY FRIENDLY STAFF AND CLEAN PROPERTY ITSELF. THERE WAS NO VARIETY OF SHOPPING OR DINING OUTSIDE THE PROPERTY IN REASONABLE DISTANCE FOR VISITORS WITH NO PERSONAL TRANSPORTATION.
Stayed 1 night in Jun 2022

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located next to a beautiful beach. Modern hotel with good facilities. Lovely pool and surrounding area. Quality of the food could have been better but good value for money.
Stayed 4 nights in May 2022

10/10 Excellent

Ingibjorg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

4/10 Poor

Joaquin

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Horrible service and kids running with no control
Rude service at the dining room. Kids running around with no control and no masks. Coffee, horrible ever taste. We paid for breakfast but we ended up having breakfast everyday in a little town close by. I complained, talked to the sub-director, but not action taken whatsoever. Just a friendly email to follow the protocol. Honestly, very disappointed! Will never come back and not recommended.
Stayed 7 nights in Aug 2021

8/10 Good

roland

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good beach anchor point
Nice location with direct access to the beach. Good pool for adults and kids.
Stayed 4 nights in Jul 2021

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service cleanliness superb was excellent recommend it to anyone 😁
Stayed 3 nights in Jun 2021

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
This hotel was superb. Great for family, cleanliness and great choice of food. The staff were very friendly and had robust covid restrictions without ruinung the atmosphere. Highly recommended x
Stayed 4 nights in Oct 2020

8/10 Good

Amber

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel
The hotel was great besides the fact the bar closed super early. I was also told at the front desk that spa services were 50% off with my room but I had to pay full price
Stayed 3 nights in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the quiet, and the staff were super friendly. No dislikes.
Stayed 2 nights in Aug 2020

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Comfortable rooms, nice location, new hotel with lots of facilities and good food, the only problem is the noise , you can hear everything and everyone in rooms next doors and hallway so be prepared for that
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
New hotel, clean and modern. Nice choice of food for breakfast and evening meal. Drinks reasonable prices. No kettle in room, asked about it and got told we have to pre book. Also we visited in late October which means the pools was too cold to use. They do have an indoor pool however they said kids was ok aloud in durning the morning for 2 hour. The price for this was €14 an adult and €10 a child. So would have cost us €38 for an hours swim as it’s in the hotels “spa” area. They should consider a reduced entry cost durning the colder seasons! Not much to do in the surrounding areas, we had a walk around the large lake area to see the ducks and took a drive to Jerez and chipiona. Nice beach on your door step. Feel the dining room would be manic in high season due to its size and the amount of rooms they have. We live a few hours away near Gibraltar and will maybe return again for a couple of nights when it’s a little warmer.
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel,great staff.Only small disappointment was the quality of the towels in the room and pool towels. This really is only a small thing and overall great experience. Great food selection. Would highly recommend this hotel.
Stayed 3 nights in Oct 2019