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4.2 out of 5

"Second time staying here Great service and staff and restaurants serve great food suiting all pallets Kids club is great but did notice this y ... " More

By a verified traveller on Mon 29 Aug 2016

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PENTHOUSE SUITE SEA VIEW

Bed Count 1 King Bed Maximum Occupancy 2 Max

INFINITY POOL GRAND SUITE SEA VIEW

Bed Count 1 King Bed Maximum Occupancy 2 Max

COMFORT

Bed Count 1 King Bed Maximum Occupancy 3 Max

SUITE JUNIOR SEA VIEW

Bed Count 1 King Bed Maximum Occupancy 3 Max

RESIDENCE ONE BEDROOM

Bed Count 1 King Bed Maximum Occupancy 4 Max

RESIDENCE PREMIUM ONE BEDROOM

Bed Count 1 King Bed Maximum Occupancy 4 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Don Carlos Marbella. During your stay, you're just a quick walk from Don Carlos Tennis & Sports Club. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.

  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with a beachfront location at Orange Beach Club, one of the property's 4 restaurants
  • Take a swim in the 2 outdoor pools
  • Treat yourself to body wraps, massages or aromatherapy at the spa
  • Services include a free children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes 9 outdoor tennis courts, a 24-hour gym and a steam room
  • 8 minutes by car from Cabopino Beach and 12 minutes from Orange Square
  • Airport and train station pick-up shuttle service available for a fee

Don Carlos Marbella ratings based on 18 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Don Carlos Marbella

Everyone (6) Couples (4) Family (2) Friends (5)
5 out of 5

Great hotel near the beach and great atmosphere

Second time staying here Great service and staff and restaurants serve great food suiting all pallets Kids club is great but did notice this year not as child friendly Overall highly recommend this hotel for location, comfort, services and facilities Great pool bar service and great selection of cocktails

Posted by , from Northern Ireland on 29 Aug 2016

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4 out of 5

Great trip

We had an overall nice stay. Beautiful pool areas and good service. Minus parts were the bad small in the bathroom and the locationcab ride necessary to all shopping and cities (for example to Marbella DT 25€ one way) We would recommend this hotel to our friends.

Posted by on 7 Apr 2016

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5 out of 5

Wonderful break

We had a wonderful time at Don Carlos - Staff so attentive - amazing breakfast - luxurious hotel - beautiful weather - what more could you need Really enjoyed our break Thanks .....

Posted by on 27 May 2015

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4 out of 5

Not a bad late escape, but needs TLC!

Hotel was not bad, overall. To explain more, I think it was obvious it is near the end of the season and the hotel needs a little care and attention i.e. re-painting in some areas; housekeeping a bit shabby - tissues not replenished, shower gel etc., not replenished; dirty glasses in bathroom not removed. Breakfast was not a good experience - rubber scrambled eggs, very rarely any water, juice containers not replenished, hardly any plates, no extra knives and forks..... Next question down is difficult to answer, because I would ONLY recommend if the above was sorted out.

Posted by on 20 Oct 2014

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5 out of 5

Great Hotel ans fantastic break

I can not fault the hotel, it was great. We booked 6 nights and we had essential room in 4th floor in tall building. Room didn't have sea view but it was very comfortable and clean. Staff cleaned the room everyday and change towels twice a day if require. We use the free pool which was great , perfect and clean. Breakfast was included and very fresh everyday. However lunch and dinner is something you need to explore. We had inner outside in restaurant around the hotel. Over all 5 star and great place , I will go back anytime.

Posted by on 27 Jul 2014

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4 out of 5
In die Jahre gekommenes Hotel. Der Service, das Essen und die Pools sind toll. Unser Zimmer war jedoch sehr klein, ohne Balkon und noch mit einem alten Teppich ausgelegt.

Posted by on 7 Aug 2023

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5 out of 5
Sehr freundliches Hotel. Die Sauberkeit war einmalig. Tolle Hotelanlage und sehr gross. Einrichtungstil war top. Wellnessbereich war sehr grosszügig und lies keine Wünsche offen.

Posted by on 23 May 2023

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4 out of 5
We would book again

Posted by on 30 Mar 2022

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5 out of 5
Kaikin puolin hyvännäköiset tilat ja hyvä palvelu. Hyvää ruokaa.Upea puisto. Tennistunnin hinta 24 euroa liian kallis, vaikka massakenttää ei tarvitse itse huoltaa. 15 - 18 euroa olisi kohtuullinen.

Posted by on 13 Nov 2019

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4 out of 5

Posted by on 1 Oct 2019

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About the Don Carlos Resort & SPA

Location Avda. Zurita s/n, Marbella, Malaga 29600

Renovations + Closures

This property is closed from 15 November 2024 to 30 April 2025 (dates subject to change).

The following facilities will be closed during January, February, March, October, November and December:

  • One of the dining venues
  • Beach
  • Children's club

Property Features

Hit the beach and work on your tan in the sunloungers (chaise longues) or relax in the shade with free beach club on site and umbrellas. At Don Carlos Marbella, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa. There are 4 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 poolside bars, a beach bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. This Beaux Arts hotel also offers a complimentary children's club, a children's pool and outdoor tennis courts. You'll have access to the health club at a partner property. Limited free parking is available on a first-come, first-served basis. This 5-star Marbella hotel is smoke free.

  • 267 guestrooms or units
  • 4 dining venues
  • 2 bars by the pool
  • 3 coffee shops
  • 10764 sq ft of conference space
  • 1000 sq. m of conference space
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach

Internet

Available in all rooms: Free WiFi , Internet access (surcharge)

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Property shuttles: Airport shuttle and train station pick-up
  • Parking: Free self parking

Room Amenities

Don Carlos Marbella offers 267 air-conditioned accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. 48-inch LCD televisions come with satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (24 hours)
  • LCD television
  • Satellite channels
  • Espresso maker
  • Electric kettle
  • Egyptian cotton linens
  • Bath or shower
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout curtains
  • Sound-insulated rooms
  • Air conditioning
  • Wardrobe or cupboard
  • Toothbrush and toothpaste

Food & Drink

Orange Beach Club – This beachfront restaurant specialises in international cuisine and serves brunch, lunch and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).

Ombu – This restaurant specialises in Thai cuisine and only serves dinner. Reservations are required. Open selected days.

Bahia – This restaurant specialises in Mediterranean cuisine and only serves dinner. Open selected days.

Los Naranjos – Overlooking the pool and garden, this restaurant specialises in Mediterranean cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.

Sol y Sombra – This poolside restaurant specialises in international cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.

24-hour room service is available.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include outdoor tennis courts, a steam room and a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the health club or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Game drive nearby
  • Water skiing nearby
  • Parasailing nearby
  • Mountain biking nearby
  • Tennis lessons on site
  • Volleyball on site
  • Windsurfing nearby
  • Health or beauty spa nearby
  • Ziplining nearby
  • Playground on site
  • Bicycle rentals nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Golf lessons available nearby
  • Scooter/moped rentals nearby

Spa Services

The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

  • Number of treatment rooms 5
  • Outdoor treatment areas
  • Couples treatment rooms
  • Massages on beach
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Sauna in spa
  • Prenatal massage
  • Hot tub in spa
  • Steam room in spa
  • Minimum age to access spa is 16
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Well-lit path to entrance
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Guests age 16 and older have access to the spa's water circuit during the pool closure period (November 21-December 14).

Bookings where payment for the stay will be made on site instead of at the time of booking must be paid in full at check-in.

This hotel's restaurants and beach club are open seasonally May-September. Limited dining options are available during the remaining months.

Don Carlos Marbella offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 80.0 per day.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)

This property accepts credit cards, debit cards and cash

Cashless transactions are available

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash. Cashless payment methods are available for all transactions.

  • One child stays free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Mobile key entry is not available
  • Staffed front desk
  • Children stay free - maximum age 2
  • Contactless check-in is available
  • Cashless transactions are available
  • Children stay free
  • Debit cards
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 95 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Carlos Resort
  • Don Carlos Leisure
  • Don Carlos Leisure Marbella
  • Don Carlos Leisure Resort
  • Don Carlos Leisure Resort Marbella
  • Don Carlos Resort
  • Carlos Don Hotel
  • Don Carlos Hotel Marbella
  • Don Carlos Leisure Hotel Marbella
  • Don Carlos Leisure Resort And Spa
  • Don Carlos Marbella
  • Don Carlos Leisure Resort SPA
  • Don Carlos Resort SPA
  • Don Carlos Marbella Hotel
  • Don Carlos Marbella Marbella
  • Don Carlos Marbella Hotel Marbella

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
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