The Chicago Hotel Collection River North

3.0 star property

Choose dates to view prices

Photo gallery for The Chicago Hotel Collection River North

Building design
Signature Suite
Interior
Deluxe Queen
Signature Suite

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Parking available
  • Pet-friendly
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
312 W. Chestnut St., Chicago, IL, 60610
  • Michigan Avenue
    ‪14 min walk‬
  • Chicago Riverwalk
    ‪2 min drive‬
  • Millennium Park
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪35 min drive‬

Room options

Deluxe Queen

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Classic Full

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

Signature Double

  • 21 sq m
  • Sleeps 2
  • 2 Double Beds

Classic Double

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

One Bedroom Suite

  • 45 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Signature Loft

  • 48 sq m
  • Sleeps 7
  • 2 Double Bunk Beds and 1 Twin Bunk Bed

Signature Kitchenette

  • 47 sq m
  • Sleeps 5
  • 2 Double Bunk Beds

Signature Quad

  • 24 sq m
  • Sleeps 6
  • 2 Double Bunk Beds

Deluxe Kitchenette

  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Signature Queen

  • 23 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Two Bedroom Suite

  • 53 sq m
  • Sleeps 4
  • 1 Twin Bunk Bed and 1 Double Bed

Signature Suite

  • 48 sq m
  • Sleeps 6
  • 3 Double Beds and 1 Queen Bed

Premium Room, Kitchenette

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe King

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

The Chicago Hotel Collection River North

Hotel with a fitness center, near Michigan Avenue
This smoke-free hotel features a fitness center, a microwave in a common area, and a refrigerator in a common area. WiFi in public areas is free. Other amenities include self parking, a meeting room, and concierge services. Housekeeping is available once per stay.
The Chicago Hotel Collection River North offers 52 accommodations with safes and hair dryers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 40-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include showers.

This Chicago hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Our customers tell us they can't get enough of the helpful staff at The Chicago Hotel Collection River North. During your stay, you'll be within walking distance of Michigan Avenue. Enjoy features like free WiFi in public areas, plus a gym and a meeting room.
  • Free WiFi
  • Self parking available for a fee
  • Amenities include a front-desk safe, a meeting room, and laundry facilities
  • Onsite recreation includes a gym
  • Guests have great things to say about the clean accommodations and the helpful staff
  • Within a 15-minute walk of Michigan Avenue and State Street
  • Dogs welcome for a fee
WiFi is free in public spaces. A meeting room and coworking spaces are available. A fitness center, an arcade/game room, and concierge services are also featured at The Chicago Hotel Collection River North. Limited parking is available for a fee and is offered on a first-come, first-served basis. You'll have access to the health club at a partner property.

This 3-star Chicago hotel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Uncovered self parking on site (USD 34.95 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Things to do

  • Access to nearby health club
  • Arcade/games room
  • Fitness centre

Family friendly

  • Arcade/games room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage

Business services

  • Coworking spaces
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in reception
  • Shared microwave
  • Shared fridge
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Premium bedding

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 40-inch smart TV
  • Digital channels
  • Hulu
  • Netflix
  • Premium channels
  • Streaming services

More

  • Desk
  • Free local calls
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 1:00 AM
Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
This property doesn't offer after-hours check-in
Prior to arrival, you must complete online registration via a secure link
Guests are required to download the property's OpenKey mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets: USD 75 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 65 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125.00 per accommodation, per stay
  • Service fee: 18 percent
  • Resort fee: USD 58.65 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Laundry facilities

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self parking fee: USD 34.95 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
The front desk at this property is open daily from 10:00 AM - 1:00 AM.
This property doesn't offer after-hours check-in. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property. Guests are required to download the property's OpenKey mobile app before check-in. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number 60610

Property is also known as

FieldHouse Jones
The Chicago Collection River
The Chicago Hotel Collection River North Hotel
The Chicago Hotel Collection River North Chicago
The Chicago Hotel Collection River North/Mag Mile
The Chicago Hotel Collection River North Hotel Chicago

The Chicago Hotel Collection River North Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 182 out of 428 reviews
Rating 8 - Good. 79 out of 428 reviews
Rating 6 - Okay. 46 out of 428 reviews
Rating 4 - Poor. 36 out of 428 reviews
Rating 2 - Terrible. 85 out of 428 reviews

8.2/10

Cleanliness

7.4/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Michelle

Stayed 1 night in Nov 2024

6/10 Okay

Raquel

Disliked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Stephen

Liked: Cleanliness
Stayed 1 night in Nov 2024

2/10 Terrible

Keyanna

YALL NOT RIGHT TRIFLING
No pots this place is BOGUS I will NEVER in life book here again it’s ghetto people on top of my stomping all night this was a very terrible experience
Stayed 1 night in Dec 2024

10/10 Excellent

Victoria

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful hotel, staff was extremely helpful and kind. Had so much to offer and it has beautiful views as well
Stayed 1 night in Nov 2024

6/10 Okay

Amanda, Portage

Liked: Cleanliness, property conditions & facilities
Front desk staff was unable to help me. They were not very helpful at all.
Stayed 1 night in Nov 2024

8/10 Good

Jamie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The shower was wonderful, better than home. Very comfortable beds, next to the L, but still really quiet. The kitchen on the lower level was cooking show worthy, I could see having a family gathering there and being able to use the industrial kitchen with multiple sinks and ovens to prepare a family meal. Expedia marked it as a $70 fee due at property it's actually $49.95/night resort fee. We could not take advantage of the resort fee except the six free beverages since we only stayed one night. Use spot hero ahead of time if you want cheaper parking, many open lots around. Staff was friendly.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Jesus

Disliked: Staff & service, property conditions & facilities
Horrible
Stayed 1 night in Nov 2024

2/10 Terrible

Khadejha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expedia charged me $75
Stayed 1 night in Nov 2024

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Be prepared for fees. Apparently it's a common thing for Chicago. Even though it was communicated when booking, there are signs at check-in from frustrated patrons. And I get it -- all the junk fees attached to the price of a hotel stay exceed the cost of the actual reservation. The rooms were small, but nicely appointed. The themed decor was appreciated. The area around the hotel was walkable, but be prepared to pay for parking -- since obviously that premium service isn't included in all the fees charged...smh
Stayed 2 nights in Nov 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
The shared spaces were very nice and convenient. The rooms were clean and adequate amenities. The staff was super friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the theme.
Stayed 1 night in Nov 2024

2/10 Terrible

Angel

Disliked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Sonu, Frisco

Disliked: Cleanliness
the metro train line was just next to the window. i couldn’t sleep whole night due to train noise that kept coming very loud whole night
Stayed 1 night in Nov 2024

10/10 Excellent

sammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Jerry

Stayed 1 night in Oct 2024

10/10 Excellent

Owen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel! Loved how the room was set up, very utilitarian but was perfect for what we needed! Very clean and had an artistic style. 2nd floor hallway was designed wonderfully.
Stayed 1 night in Oct 2024

2/10 Terrible

Grayson

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Refund
I would like to have both rooms refunded due to the fact an employee off the bar attacked me and my friends throwing whiskey glasses at us. None of ur staff did anything to stop them nobody felt safe staying there. I need a full refund
Stayed 1 night in Oct 2024

8/10 Good

brad

Liked: Cleanliness
So far, so good.
Stayed 1 night in Oct 2024

6/10 Okay

Jenette

Very basic. Simply a place to rest your head.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kimberly Cole Williams

Travelled with family
Liked: Staff & service, property conditions & facilities
It was ok I wouldn’t consider it luxury at all but fine for one night after a wedding and we had five people so it was cool. The rail was next door I didn’t hear it at all. The bar was also next door and it was loud but not all night. Wasn’t super clean. Loved the room set up but could have been cleaner.
Stayed 1 night in Oct 2024

10/10 Excellent

Yesenia

Liked: Staff & service
Stayed 1 night in Oct 2024