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Pendry Chicago

4.5 star property
VIP Access

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Pendry Chicago

View from property
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Exterior
Lobby
Bicycling

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Bar
  • Room service

Explore the area

Map
230 North Michigan Avenue, Chicago, IL, 60601
  • Michigan Avenue
    ‪1 min walk‬
  • Chicago Riverwalk
    ‪3 min walk‬
  • State Street
    ‪3 min walk‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪39 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Accessible Queen Queen

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Accessible Queen Queen

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible King

City view

Accessible King

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Tower King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Accessible Tower King

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Tower

Studio, Tower | City view

Studio, Tower

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Tower

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Tower

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, River View (Corner)

View from room

Suite, 1 Bedroom, Accessible, River View (Corner)

  • 65 sq m
  • River view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Studio, Accessible, Corner

40-inch flat-screen TV with satellite channels, TV, first-run films

Studio, Accessible, Corner

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Tower One Bedroom Suite

40-inch flat-screen TV with satellite channels, TV, first-run films

Accessible Tower One Bedroom Suite

  • 52 sq m
  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite (Carbide)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Carbide)

  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite (Millennium)

40-inch flat-screen TV with satellite channels, TV, first-run films

Suite (Millennium)

  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite (Carbon)

40-inch flat-screen TV with satellite channels, TV, first-run films

Suite (Carbon)

  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Tower One Bedroom Suite

40-inch flat-screen TV with satellite channels, TV, first-run films

Tower One Bedroom Suite

  • 52 sq m
  • Partial lake view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for City Room, 1 King Bed (City)

City view

City Room, 1 King Bed (City)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Pendry Suite

Pendry Suite | Living room

Pendry Suite

  • 93 sq m
  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, 1 Bedroom, River View, Corner

View from room

Suite, 1 Bedroom, River View, Corner

  • 65 sq m
  • River view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Studio, Corner

40-inch flat-screen TV with satellite channels, TV, first-run films

Studio, Corner

  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Guestroom

City view

King Guestroom

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, Corner

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Studio, Corner

  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Queen Queen Guestroom

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Queen Queen Guestroom

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from room

L7 Chicago by LOTTE

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (1503)
The price is €181
for 1 room
includes taxes & fees
4 Feb - 5 Feb
L7 Chicago by LOTTE

About this property

Pendry Chicago

Luxury Chicago hotel in Downtown Chicago with a 24-hour fitness center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a conference center are onsite.
Pendry Chicago offers 364 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 40-inch flat-screen televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Pendry Chicago's great location. During your stay, you're just a quick walk from Michigan Avenue. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy French cuisine while dining at Venteux
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and complimentary bicycles
  • Guests really like the accommodations for the overall comfort, comfy beds, and cleanliness
  • Steps from Michigan Avenue and Chicago Riverwalk
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Pendry Chicago offers its guests a 24-hour fitness center and complimentary bicycles. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 11001 square feet (1022 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Pendry Chicago. For a fee, parking is available.

This 4.5-star Chicago hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
Venteux - This restaurant specializes in French cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Bar Pendry - This bar specializes in local and international cuisine. Open daily.
Venteux - Café - Onsite café. Open daily.
Château Carbide - Rooftop - Onsite sushi bar. Guests can enjoy drinks at the bar. Open select days.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Farsi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (USD 79 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 15-30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Venteux
  • Bar Pendry
  • Venteux - Café
  • Château Carbide - Rooftop

Things to do

  • 24-hour fitness centre
  • Billiards/pool table
  • Evening entertainment
  • Free bike hire

Family friendly

  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (11001 square feet of space)
  • Meeting rooms - 8

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch flat-screen TV
  • First-run films
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk chair
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125 per accommodation, per night
  • Resort fee: USD 41.09 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 79 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Chicago Hard Rock
Chicago Hard Rock Hotel
Chicago Hotel Hard Rock
Hard Rock Chicago
Hard Rock Chicago Hotel
Hard Rock Hotel
Hard Rock Hotel Chicago
Hotel Chicago Hard Rock
Hotel Hard Rock
Hotel Hard Rock Chicago
Pendry Chicago Hotel
Pendry Chicago Chicago
Pendry Chicago Hotel Chicago

Pendry Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 776 out of 1010 reviews" "
Rating 8 - Good. 135 out of 1010 reviews" "
Rating 6 - Okay. 59 out of 1010 reviews" "
Rating 4 - Poor. 17 out of 1010 reviews" "
Rating 2 - Terrible. 23 out of 1010 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean overall, & staff was accommodating.
Stayed 4 nights in Oct 2024

6/10 Okay

wonah

Liked: Cleanliness
Disliked: Staff & service, amenities
Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah

Stayed 2 nights in Sep 2024

6/10 Okay

dunia, NEW CITY

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Walked into bathroom and found human hairs on counters and bathroom sink along with some brown substance. I let the concierge know when I was walking out to dinner and all I got was a “we sorry and we will let house keeping know.” Never did she mention she would send someone up to clean it or at least offer anything for the trouble. Not happy at all; especially since the price of the hotel isn’t cheap.
Stayed 3 nights in Oct 2024

8/10 Good

NICOLAS

Stayed 1 night in Oct 2024

4/10 Poor

Isaac

Stayed 1 night in Oct 2024

10/10 Excellent

Lori, Phoenix

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had breakfast overlooking the baseball field, my kiddo loved that!
Stayed 2 nights in Sep 2024

10/10 Excellent

Stephana

Liked: Cleanliness
Stayed 3 nights in Sep 2024

8/10 Good

Elizabeth, Pasadena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, this is a nice property. We rented a corner studio and it was roomy and clean. Staff was very friendly and helpful. The location is a double edged sword, or at least for me. It is close walking distance to lots of attractions, shopping, restaurants. However we did not realize that Michigan Ave becomes a party on Saturday nights. We could hear it all from our 11th floor room, and the cars and music coming from the cars went well past 2 am. I understand not much the Pendry can do, but maybe ask for a room not facing Michigan Ave if you value your sleep.
Stayed 3 nights in Oct 2024

6/10 Okay

Jillian, Los Angeles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
You pay for the location of the Pendry, the hotel itself is nothing special. Service was great. The gym is spectacular!
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrew, Goleta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel! We plan on coming back here the next time we visit Chicago.
Stayed 5 nights in Oct 2024

8/10 Good

Jennifer

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephanie

Stayed 2 nights in Oct 2024

8/10 Good

Fania

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel has a great scent throughout, and its location is perfect for exploring Chicago — very convenient! The staff is highly professional, and the room was extremely comfortable. However, there are a few downsides. The room’s Art Deco decor leans heavily on white tones and black-and-white photos, which felt a bit stark. It could benefit from a stand for opening carry-ons, and the mirrors inside the closet are not very practical. The Venteux restaurant seems understaffed; I had to wait 25 minutes for food on one occasion, and on another morning, it took 10 minutes for a host to arrive and seat guests. For the price point, being served orange juice from concentrate was also disappointing. On a positive note, the bar downstairs is quite good. As for the rooftop, it's decent, but the interior space next to the bar doesn't quite live up to what one might expect from a 'luxury' label
Stayed 3 nights in Oct 2024

10/10 Excellent

Faith Dorell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the gold leaf on top of the building. The rooms were very modern and picturesque. I liked the welcome drink. It was delicious! The room service was slightly expensive, but definitely worth the experience. The accommodations were unique and roomy. The bellhops and greeters were helpful and kind. It was centrally located. We hope to return!
Stayed 3 nights in Oct 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great location service and staff was great. Enjoyed the roof top bar.
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Desk staff seemed overwhelmed and stressed
Meh. There are comparably priced places that have better style and far friendlier staff. The staff were helpful, but some of the desk people seemed really overwhelmed and stressed. That vibe is kinda contagious. Also, my reservation said it would have a river view and it definitely did not. Didn't address it cause I just didn't want to deal with them.
Stayed 3 nights in Oct 2024

6/10 Okay

Jason, South Orange

Travelled with partner
Disliked: Staff & service, amenities
Nothing special but great location.
Stayed 3 nights in Oct 2024

10/10 Excellent

Hailey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Pendry is clean and beautiful. Staff is very kind and professional. I will be staying here again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel, loved everything about my stay here
Stayed 2 nights in Sep 2024

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fabulous stay at the Pendry. Our room was spacious, clean and quiet. Great location too. Highly recommend.
Stayed 3 nights in Sep 2024

8/10 Good

Jakob, new york

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was fine and service very good, but we were in a room where the closet didn’topen enough to use the long mirror. Expected more from a note or this level.
Stayed 1 night in Sep 2024

10/10 Excellent

Sai Rohit, Edina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the building the moment I saw it for the first time a couple years ago. And when scouting for hotels for my recent trip, I saw Pendry was reasonably priced so I booked it. And boy, it didn’t surprise. It was exceptional. Highly recommend Pendry for its convenience, beauty and amazing service.
Stayed 3 nights in Sep 2024

4/10 Poor

Humberto

Disliked: Staff & service, property conditions & facilities
Certainly a lot of better options in the area. I’ve stayed at other Pendry options and this is, by far, their worst. The rooms are average/unremarkable. The restaurants are OK but overpriced. The service was not great - called 3 times to get something from guest services, which never came. Check out other nearby properties.
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel's location in the Loop is unbeatable—just a minute from the Riverwalk and a quick five-minute stroll to Millennium Park, with plenty to do within walking distance. The rooms are modern, spacious (especially for a busy city), and comfortable. Room service was impeccable, and the room was spotless throughout our stay. They also offer unlimited complimentary water and good-quality in-room coffee, which added an extra level of convenience. The gym was excellent and well maintained and stacked, the staff were friendly and helpful, and the hotel is housed in a beautifully restored historic building, adding to its charm.
Stayed 3 nights in Sep 2024