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Pendry Chicago

4.5 star property
VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pendry Chicago

View from property
Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds
Lobby
Bicycling
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Parking available
  • Bar
  • Room service

Explore the area

Map
230 North Michigan Avenue, Chicago, IL, 60601
  • Michigan Avenue
    1 min walk
  • Venteux Brasserie (Opening April 2021)
    1 min walk
  • Millennium Station
    4 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    39 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Accessible Queen Queen

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Accessible Queen Queen

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Accessible King

City view

Accessible King

  • 29 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Tower King

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Accessible Tower King

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, Tower

Studio, Tower | City view

Studio, Tower

  • 35 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Tower

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 1 King Bed, Tower

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, River View (Corner)

View from room

Suite, 1 Bedroom, Accessible, River View (Corner)

  • 65 sq m
  • River view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Studio, Accessible, Corner

40-inch flat-screen TV with satellite channels, TV, first-run films

Studio, Accessible, Corner

  • 52 sq m
  • City view
  • Sleeps 3
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

Room, 1 King Bed, Corner

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Tower One Bedroom Suite

40-inch flat-screen TV with satellite channels, TV, first-run films

Accessible Tower One Bedroom Suite

  • 52 sq m
  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite (Carbide)

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Suite (Carbide)

  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite (Millennium)

40-inch flat-screen TV with satellite channels, TV, first-run films

Suite (Millennium)

  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite (Carbon)

40-inch flat-screen TV with satellite channels, TV, first-run films

Suite (Carbon)

  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Tower One Bedroom Suite

40-inch flat-screen TV with satellite channels, TV, first-run films

Tower One Bedroom Suite

  • 52 sq m
  • Partial lake view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for City Room, 1 King Bed (City)

City view

City Room, 1 King Bed (City)

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Pendry Suite

Pendry Suite | Living room

Pendry Suite

  • 93 sq m
  • City view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Suite, 1 Bedroom, River View, Corner

View from room

Suite, 1 Bedroom, River View, Corner

  • 65 sq m
  • River view
  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

View all photos for Studio, Corner

40-inch flat-screen TV with satellite channels, TV, first-run films

Studio, Corner

  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Room, 2 Queen Beds

  • 29 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Guestroom

City view

King Guestroom

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio, Corner

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Deluxe Studio, Corner

  • 49 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Queen Queen Guestroom

Egyptian cotton sheets, premium bedding, down duvets, pillow-top beds

Queen Queen Guestroom

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

View from room

L7 Chicago by LOTTE

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.8 out of 5, Exceptional, (1264)
The price is €151
for 1 room
includes taxes & fees
5 Jan - 6 Jan
L7 Chicago by LOTTE

About this property

Pendry Chicago

Luxury Chicago hotel in Downtown Chicago with a 24-hour fitness center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a conference center are onsite.
Pendry Chicago offers 364 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. 40-inch flat-screen televisions come with premium satellite channels, first-run movies, and pay movies. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Pendry Chicago's great location. During your stay, you're just a quick walk from Michigan Avenue. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym. This property offers pet-friendly amenities like food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy French cuisine while dining at Venteux
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge, and tour or ticket assistance
  • Onsite recreation includes a 24-hour gym and complimentary bicycles
  • Guests really like the accommodations for the overall comfort, comfy beds, and cleanliness
  • Steps from Michigan Avenue and Chicago Riverwalk
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Pendry Chicago offers its guests a 24-hour fitness center and complimentary bicycles. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

Event space at this hotel measures 11001 square feet (1022 square meters) and includes a conference center. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Pendry Chicago. For a fee, parking is available.

This 4.5-star Chicago hotel is smoke free.

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10:30 AM.
Venteux - This restaurant specializes in French cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Bar Pendry - This bar specializes in local and international cuisine. Open daily.
Venteux - Café - Onsite café. Open daily.
Château Carbide - Rooftop - Onsite sushi bar. Guests can enjoy drinks at the bar. Open select days.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, Farsi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (USD 79 per night; includes in/out privileges)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 15-30 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Venteux
  • Bar Pendry
  • Venteux - Café
  • Château Carbide - Rooftop

Things to do

  • 24-hour fitness centre
  • Billiards/pool table
  • Evening entertainment
  • Free bike hire

Family friendly

  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference centre (11001 square feet of space)
  • Meeting rooms - 8

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch flat-screen TV
  • First-run films
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk chair
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 125 per accommodation, per stay
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 125 per accommodation, per night
  • Resort fee: USD 41.09 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room bottled water
  • In-room coffee

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 79 per night (in/out privileges)
  • Pet fee: USD 125 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.

We should mention

  • Children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Chicago Hard Rock
Chicago Hard Rock Hotel
Chicago Hotel Hard Rock
Hard Rock Chicago
Hard Rock Chicago Hotel
Hard Rock Hotel
Hard Rock Hotel Chicago
Hotel Chicago Hard Rock
Hotel Hard Rock
Hotel Hard Rock Chicago
Pendry Chicago Hotel
Pendry Chicago Chicago
Pendry Chicago Hotel Chicago

Pendry Chicago Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 742 out of 965 reviews" "
Rating 8 - Good. 130 out of 965 reviews" "
Rating 6 - Okay. 55 out of 965 reviews" "
Rating 4 - Poor. 17 out of 965 reviews" "
Rating 2 - Terrible. 21 out of 965 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Jamie

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Jennifer, Glen Ellyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent. The rooms and bed were comfortable I not sleep well because we were facing the street and it was noisy.
Stayed 1 night in Sep 2024

6/10 Okay

Lisa

Stayed 4 nights in Sep 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Terrible Experience, Needs New Management
The Hotel was nice and clean with a good location to explore downtown Chicago. That being said, Hotel management did not mention that there will be roadblocks to the Hotel on Mexican Independence day or offer any guidance on how to get to the Hotel by Uber/Lyft, as the freeways were closed and we had to walk 1 mile from the closest roadblock. We were forced to pay $38 for a rickshaw to get us closer to the Hotel. We stayed here from Friday evening until Monday morning and did not get any sleep due to cars revving their engines, removing their mufflers, shooting fireworks in the air and honking until about 4am every night with drunk drivers being allowed to be on the roads (apparently a tradition in Chicago). According to the Concierge, this was all normal and expected, which is very concerning and was not not communicated to us by management before or during our stay at all. If you are looking for a clean, nice hotel, close to downtown, I recommend staying somewhere else with better noise isolation and management, who cares about customer satisfaction and does not respond with an attitude to their guests' questions/concerns. There are much better options in this price range in the area.
Stayed 3 nights in Sep 2024

2/10 Terrible

Shobha

Travelled with partner
Disliked: Staff & service, amenities
We had nothing but trouble and inconvenience at this property. They never made our bed and half the electronic equipment didn’t work for the entire time we were there
Stayed 3 nights in Aug 2024

10/10 Excellent

William, Clinton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely accommodating hotel!
Stayed 2 nights in Sep 2024

6/10 Okay

Dominic

Liked: Cleanliness, staff & service
The hotel was nice but not as nice as advertised room and bathroom were small and a lot of stuff was broken, TV remote, door lock, etc.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
We loved the Pendry. Beautiful hotel and top service from staff. I was impressed.
Stayed 2 nights in Aug 2024

8/10 Good

ANNE, Sterling

Stayed 4 nights in Aug 2024

10/10 Excellent

Sahar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway for couples and fantastic services
My husband and I recently eloped and stayed The Pendry, and we couldn’t be happier with our choice! The staff went above and beyond to make our special day perfect. When they found out we were getting married, they upgraded us to the gorgeous city view suite, which was the perfect backdrop for our celebration. We were also thrilled to see how dog-friendly the hotel is. Our pup was welcomed with a personalized bed that made him feel right at home. Although the rooftop was closed for an event, we were more than satisfied with the fantastic bar and restaurant downstairs. The food and drinks were excellent, adding to the overall great experience. We had an amazing stay and would highly recommend Pendry to anyone looking for a memorable and enjoyable experience!
Stayed 1 night in Sep 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
A nice stay at the hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Amazing service. For sure I’ll be back
Stayed 3 nights in Sep 2024

6/10 Okay

Luca

Liked: Staff & service
avreage property
Stayed 3 nights in Aug 2024

10/10 Excellent

Thomas

Stayed 3 nights in Aug 2024

10/10 Excellent

Guram

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No one mentioned anything about VIP experience and when I asked they were not sure what I was talking about
Stayed 4 nights in Aug 2024

8/10 Good

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Sleep Walk to Hotel dont Drive
Everything but Valet. 79.00 a night is taking advantage of your guests on a 200.00 a night stay. It overshadows a great stay. Specifically because it took 45 mins for car to be retrieved the 2 times we needed it.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gwendolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Location is perfect and it was wonderful to stay in a historic architectural building.
Stayed 3 nights in Jun 2024

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were helpful and welcoming.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ashkon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Staff are very polite and knowledgeable of areas to see. Room was very clean and room service always did an amazing job.
Stayed 4 nights in Aug 2024

10/10 Excellent

Oren

Stayed 2 nights in Aug 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Diane

Liked: Cleanliness
Stayed 5 nights in Aug 2024

10/10 Excellent

James, Chevy Chase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

keshandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great property
Stayed 3 nights in Aug 2024