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Hotel Gurnee

3.0 star property

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Photo gallery for Hotel Gurnee

Premium Room, Multiple Beds, Refrigerator & Microwave
Standard Room, 2 Double Beds
Desk, laptop workspace, iron/ironing board, free WiFi
Premium Room, 1 King Bed with Sofa bed, Refrigerator & Microwave
Free toiletries, hair dryer, towels

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
6161 West Grand Ave, Gurnee, IL, 60031
  • Gurnee Mills
    ‪15 min walk‬
  • Jump America
    ‪18 min walk‬
  • Great Wolf Lodge Water Park
    ‪3 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Free toiletries, hair dryer, towels

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Bathtub Grab Bars

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Bathtub Grab Bars

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, Multiple Beds, Refrigerator & Microwave

Premium Room, Multiple Beds, Refrigerator & Microwave

Premium Room, Multiple Beds, Refrigerator & Microwave

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

Premium Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

Premium Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Roll-in Shower

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower

Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Gurnee

Hotel with free parking, near Gurnee Mills
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and conference space. Weekly housekeeping is available.
Hotel Gurnee offers 140 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided.

This Gurnee hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Gurnee. During your stay, you'll be within walking distance of Gurnee Mills. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • 15 minutes by foot from Gurnee Mills and a 3-minute drive from Jump America
Hotel Gurnee offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 10000 square feet (900 square meters) and includes conference space. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Hotel Gurnee. Self parking is free.

This 3-star Gurnee hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 9:00 AM.
Spice Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–9:00 AM: USD 12.99 per person
  • 1 restaurant
  • 1 bar

Restaurants on site

  • Spice Restaurant

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Housekeeping (weekly)
  • Laundry facilities
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (10000 square feet)
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from January 25 2024 to August 31 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.99 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Convention Hotel Gurnee Center
Holiday Inn Gurnee Convention Center
Holiday Inn Gurnee Hotel Gurnee
Holiday Inn Gurnee Convention Center Hotel
Holiday Inn Gurnee Convention Center Hotel
Hotel Holiday Inn Gurnee Convention Center Gurnee
Gurnee Holiday Inn Gurnee Convention Center Hotel
Hotel Holiday Inn Gurnee Convention Center
Holiday Inn Gurnee Convention Center Gurnee
Holiday Inn Convention Center Hotel
Holiday Inn Convention Center
Gurnee Convention Center

Hotel Gurnee Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 333 out of 959 reviews
Rating 8 - Good. 303 out of 959 reviews
Rating 6 - Okay. 158 out of 959 reviews
Rating 4 - Poor. 97 out of 959 reviews
Rating 2 - Terrible. 68 out of 959 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

4/10 Poor

Jua lita

Travelled with family, Travelled with partner
Disliked: Property conditions & facilities
The breakfast customer service was terrible. The hotel needs updates one of our rooms didn’t have a microwave and coffee pot. The iron was dirty it spit stains on my dress. The tv in the lobby is broken . We were there on thanksgiving with 11 people wanting to watch the games we had to get another suite just to be able to fellowship together. The front desk staff was amazing.
Stayed 3 nights in Nov 2024

6/10 Okay

Carolyn T

Liked: Cleanliness, staff & service, property conditions & facilities
It was in a very convenient area
Stayed 4 nights in Nov 2024

8/10 Good

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service
Well centered location.
Stayed 2 nights in Nov 2024

4/10 Poor

Jordan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hallways needs renovation. Ceiling tiles are gross. Wall paper is pealing off. Walls are pulled back from baseboards. Tile was installed so badly in the hallway it’s shocking.
Stayed 2 nights in Nov 2024

4/10 Poor

Randall

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We have stayed at this property before and enjoyed our stay. This time the hotel looks like a ghost town. The bar was closed the breakfast which was included the first stay was no longer included and was very basic for what they charged. But the most important issue we had There was NO BAR SOAP to be found in the building. When we asked at the desk for bar soap for our room they said they ran out…in this age of post Covid. No soap for the customers was totally in acceptable.. we will not be staying here again
Stayed 3 nights in Nov 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service
Entire hotel needs an update!
Stayed 1 night in Nov 2024

4/10 Poor

Annette

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I liked my training I attended there and staff stayed on top of keeping things stocked and tidy in the training room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 7-10 business days for the security deposit is kind of weird but overall great stay
Stayed 1 night in Nov 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't spend much time. I was in and out. Had a funeral for a loved one. Wasn't a trip of pleasure.
Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Very helpfully and friendly!
Stayed 1 night in Oct 2024

6/10 Okay

cl0udy

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Its a bit creepy at night,alot of weirdos come out and it kinda seems like a motel at night but in the day time its feels totally safe and not at all creepy,during the night i was honestly scared to sleep there.
Stayed 2 nights in Oct 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Oct 2024

2/10 Terrible

Devona

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Not good
A/c didn’t work called multiple times about it . Someone came up cleaned the filter and left a/c still didn’t work. We were hot and uncomfortable they never switched out to a new room.
Stayed 2 nights in Oct 2024

8/10 Good

Tyler

Travelled with group
Stayed 1 night in Oct 2024

6/10 Okay

Melissa

Travelled with family
Meh.
The lady who checked us in acted like we were inconveniencing her personal phone call. Gave us no information. The carpets in the public areas were disgusting. The hot tub was closed with no explanation. Housekeeping came super early even though we were checking out, and hadn’t checked out yet. Knocked 3 times, each time with us telling them we would be out at 9:30. The guy who checked us out was super nice, though.
Stayed 1 night in Oct 2024

10/10 Excellent

Brittany

Travelled with family
Good
Stayed 1 night in Oct 2024

6/10 Okay

Cheryl

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
For a Holiday Inn, we had higher expectations
Stayed 3 nights in Oct 2024

6/10 Okay

Michael

Stayed 1 night in Oct 2024

6/10 Okay

Dylan

Travelled with family, Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Small bugs in the window. Nothing crazy but strange. Room was big, lobby smelled like propane kinda. All in all it was pleasant, I love the convenience of the location.
Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and friendly staff.
Stayed 3 nights in Oct 2024

8/10 Good

Tammara

Liked: Cleanliness
Stayed 2 nights in Oct 2024

4/10 Poor

Mohamed

Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

sharmaine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Kathryn

Stayed 2 nights in Oct 2024