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Hotel Gurnee

3.0 star property

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Photo gallery for Hotel Gurnee

Premium Room, Multiple Beds, Refrigerator & Microwave
Standard Room, 2 Double Beds
Desk, laptop workspace, iron/ironing board, free WiFi
Premium Room, 1 King Bed with Sofa bed, Refrigerator & Microwave
Free toiletries, hair dryer, towels

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Parking included
  • Laundry
  • Air conditioning

Explore the area

Map
6161 West Grand Ave, Gurnee, IL, 60031
  • Gurnee Mills
    ‪15 min walk‬
  • Great Wolf Lodge Water Park
    ‪3 min drive‬
  • Six Flags Great America
    ‪5 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Free toiletries, hair dryer, towels

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Bathtub Grab Bars

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Bathtub Grab Bars

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, Multiple Beds, Refrigerator & Microwave

Premium Room, Multiple Beds, Refrigerator & Microwave

Premium Room, Multiple Beds, Refrigerator & Microwave

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

Premium Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

Premium Room, 1 King Bed with Sofa bed, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Double Beds, Roll-in Shower

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Double Beds, Roll-in Shower

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Roll-in Shower

Free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Roll-in Shower

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Gurnee

Hotel with free parking, near Gurnee Mills
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and conference space. Weekly housekeeping is available.
Hotel Gurnee offers 140 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided.

This Gurnee hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of the helpful staff at Hotel Gurnee. During your stay, you'll be within walking distance of Gurnee Mills. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free WiFi (speed: 25+ Mbps)
  • Free self parking and RV/bus/truck parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a front-desk safe, a 24-hour business center, and meeting rooms
  • Onsite recreation includes a gym
  • Guests have great things to say about the overall condition of the property and the helpful staff
  • 15 minutes by foot from Gurnee Mills and a 3-minute drive from Jump America
Hotel Gurnee offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business center and meeting rooms. Event space at this hotel measures 10000 square feet (900 square meters) and includes conference space. A vending machine, multilingual staff, and a garden are also featured at the business-friendly Hotel Gurnee. Self parking is free.

This 3-star Gurnee hotel is smoke free.

For a fee, guests can enjoy buffet breakfast daily from 6:00 AM to 9:00 AM.
Spice Restaurant - Onsite restaurant. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 12.99 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Spice Restaurant

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • 10,000 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from January 25 2024 to August 31 2026 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 12.99 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 2 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Convention Hotel Gurnee Center
Holiday Inn Gurnee Convention Center
Holiday Inn Gurnee Hotel Gurnee
Holiday Inn Gurnee Convention Center Hotel
Holiday Inn Gurnee Convention Center Hotel
Hotel Holiday Inn Gurnee Convention Center Gurnee
Gurnee Holiday Inn Gurnee Convention Center Hotel
Hotel Holiday Inn Gurnee Convention Center
Holiday Inn Gurnee Convention Center Gurnee
Holiday Inn Convention Center Hotel
Holiday Inn Convention Center
Gurnee Convention Center

Hotel Gurnee Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 336 out of 967 reviews
Rating 8 - Good. 305 out of 967 reviews
Rating 6 - Okay. 159 out of 967 reviews
Rating 4 - Poor. 97 out of 967 reviews
Rating 2 - Terrible. 70 out of 967 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Manuella

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a quick over night. Check in was fast and the bed was very comfortable.
Stayed 1 night in Dec 2024

6/10 Okay

Lyle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Just OK.
This hotel has seen its better days. It could still be quite good if someone was assigned to clean up around the entrance area - there was a lot of trash and debris all around the entrance, not a good first impression. The dining area is under construction just as you enter the hotel. Room was dated, small TV. Could be better.
Stayed 4 nights in Dec 2024

2/10 Terrible

Ahmad

Disliked: Staff & service
No hot water house keeping early in morning noises for other rooms at 2:00 clock in morning terrible experience
Stayed 1 night in Dec 2024

2/10 Terrible

Shannon

Disliked: Cleanliness, staff & service, property conditions & facilities
I stayed at this hotel because it was close to the Navy base and it had a pool and hot tub. The pool had mold all around the deck, on the chairs and tables, the pool was supposed to be heated seeing its winter time and it was so cold we could not, The hot tub was closed. Our room has spider webs in the corners and in the shower, the beds were very small as well as the blankets. The blankets had duve covers on the and the blankes inside look like a rat or something had ate through it, it had holes all over the blanket. We got locked out of our room for 30 min because the door was doing something weird. There was puke outside the exit door to our car. People were smoking cigarettes and weed in their rooms and nothing was done about. I took pictures and provided them and they still would not give a refund.
Stayed 2 nights in Dec 2024

6/10 Okay

Kristen

Travelled with family
Decent hotel for a quick night stay.
Stayed 1 night in Oct 2024

8/10 Good

Darlyng

Stayed 3 nights in Nov 2024

10/10 Excellent

Martin

Stayed 1 night in Nov 2024

6/10 Okay

Jahan

Liked: Staff & service
Disliked: Property conditions & facilities
Mid at best
Hotel was kind of dated. Peeling paint , peeling ceiling , dated carpet. It’s not terrible but it’s seen better days. Breakfast was not good. The front desk young lady was awesome!
Stayed 1 night in Dec 2024

8/10 Good

Rudy

La estadia estuvo tranquila pero el lugar lugubre.
Stayed 1 night in Dec 2024

8/10 Good

Alezandro

Liked: Cleanliness, staff & service, property conditions & facilities
Quick and easy stay, staff was polite and efficient.
Stayed 1 night in Dec 2024

2/10 Terrible

Kevin

Stayed 1 night in Nov 2024

6/10 Okay

Joylynn

Stayed 2 nights in Dec 2024

6/10 Okay

amer

Stayed 3 nights in Nov 2024

4/10 Poor

Annette

Stayed 2 nights in Oct 2024

4/10 Poor

Jua lita

Travelled with family, Travelled with partner
Disliked: Property conditions & facilities
The breakfast customer service was terrible. The hotel needs updates one of our rooms didn’t have a microwave and coffee pot. The iron was dirty it spit stains on my dress. The tv in the lobby is broken . We were there on thanksgiving with 11 people wanting to watch the games we had to get another suite just to be able to fellowship together. The front desk staff was amazing.
Stayed 3 nights in Nov 2024

6/10 Okay

Carolyn T

Liked: Cleanliness, staff & service, property conditions & facilities
It was in a very convenient area
Stayed 4 nights in Nov 2024

8/10 Good

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service
Well centered location.
Stayed 2 nights in Nov 2024

4/10 Poor

Jordan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hallways needs renovation. Ceiling tiles are gross. Wall paper is pealing off. Walls are pulled back from baseboards. Tile was installed so badly in the hallway it’s shocking.
Stayed 2 nights in Nov 2024

4/10 Poor

Randall

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We have stayed at this property before and enjoyed our stay. This time the hotel looks like a ghost town. The bar was closed the breakfast which was included the first stay was no longer included and was very basic for what they charged. But the most important issue we had There was NO BAR SOAP to be found in the building. When we asked at the desk for bar soap for our room they said they ran out…in this age of post Covid. No soap for the customers was totally in acceptable.. we will not be staying here again
Stayed 3 nights in Nov 2024

8/10 Good

Dennis

Liked: Cleanliness, staff & service
Entire hotel needs an update!
Stayed 1 night in Nov 2024

4/10 Poor

Annette

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
I liked my training I attended there and staff stayed on top of keeping things stocked and tidy in the training room.
Stayed 2 nights in Nov 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 7-10 business days for the security deposit is kind of weird but overall great stay
Stayed 1 night in Nov 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Didn't spend much time. I was in and out. Had a funeral for a loved one. Wasn't a trip of pleasure.
Stayed 1 night in Oct 2024

10/10 Excellent

Jose

Very helpfully and friendly!
Stayed 1 night in Oct 2024