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Holiday Inn Express Naperville, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Naperville, an IHG Hotel

Exterior
Indoor pool
Property amenity
In-room safe, desk, laptop workspace, blackout curtains
Property amenity

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
1837 Centre Point Circle, Naperville, IL, 60563
  • Northern Illinois University - Naperville Campus
    3 min walk
  • DuPage Children's Museum
    5 min drive
  • North Central College Fine & Performing Arts
    6 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    33 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Tru by Hilton Naperville Chicago

Pool
Pet-friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (540)
The price is €86
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Tru by Hilton Naperville Chicago

About this property

Holiday Inn Express Naperville, an IHG Hotel

Hotel with free breakfast, a quick walk to Naperville Yard Indoor Sports Complex
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities, and a 24-hour front desk.
Holiday Inn Express Naperville, an IHG Hotel offers 143 accommodations with laptop-compatible safes and coffee/tea makers. 50-inch LED televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Naperville, an IHG Hotel. During your stay, you're just a quick walk from Northern Illinois University - Naperville Campus. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, a computer, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 1-minute drive from Naperville Yard Indoor Sports Complex and 7 minutes from Dandelion Fountain
Holiday Inn Express Naperville, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. The business-friendly Holiday Inn Express Naperville, an IHG Hotel also features a picnic area, coffee/tea in a common area, and a fireplace in the lobby. Free self parking is available. A complete renovation of Holiday Inn Express Naperville, an IHG Hotel was completed in January 2020.

This Naperville hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Renovated entire property – January 2020
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 50-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Carlson Naperville IL
Country Inn Carlson Naperville IL
Country Inn Radisson Naperville IL
Country Radisson Naperville IL
Country Inn And Suites Naperville
Country Inn Naperville
Naperville Country Inn
Country Inn & Suites Naperville Hotel Naperville
Midwestern Inn Naperville
Midwestern Naperville

Holiday Inn Express Naperville, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 454 out of 1050 reviews" "
Rating 8 - Good. 338 out of 1050 reviews" "
Rating 6 - Okay. 137 out of 1050 reviews" "
Rating 4 - Poor. 68 out of 1050 reviews" "
Rating 2 - Terrible. 53 out of 1050 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

edward

Travelled with partner
AC didnt work and no one answered the front desk phone at 2am. New room in the morning but we couldnt sleep in that hot room. Waste of money.
Stayed 2 nights in Aug 2024

10/10 Excellent

F

Travelled with family
Liked: Cleanliness, amenities
Very nice
Stayed 1 night in Aug 2024

10/10 Excellent

William

Stayed 4 nights in Aug 2024

8/10 Good

ramon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with good restaurants.
Stayed 1 night in Aug 2024

8/10 Good

Abe

Travelled with family
Liked: Cleanliness, staff & service, amenities
The breakfast is just alright.
Stayed 4 nights in Aug 2024

10/10 Excellent

Gram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Phillip

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Ramachandran, Chesterfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious rooms. Good breakfast. Lots of free parking. Easy, convenient location. Front desk/ Receptionist never smiles. The IHG free WiFi didn’t work at all! Ridiculous! Good breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Aug 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast. Seemed clean. No complaints
Stayed 1 night in Jul 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Colin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern hotel, convenient for Naperville / Aurora. Good value for money. Efficient check in and out. Holiday Inn Express always a seem to be a good choice.
Stayed 2 nights in Aug 2024

8/10 Good

Gloriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Kaye

Liked: Cleanliness, staff & service, property conditions & facilities
Temp control
Breakfast was excellent...rooms were clean, comfortable..the only complaint was we couldn't control the temperature in our room...we wanted it cooler..it wouldn't adjust down.
Stayed 5 nights in Jul 2024

10/10 Excellent

Jerry

Stayed 2 nights in Jul 2024

6/10 Okay

nancy

Travelled with family
Stayed 1 night in Jul 2024

8/10 Good

Chiara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Roman

Travelled with family
So so
So so experience. Breakfast was good. Check in was not overly friendly or welcoming.
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Leanna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessibility was exceptional..
Stayed 1 night in Jul 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family Staycation!
This was a great hotel for our family staycation. We enjoyed the social hour on Wednesday evening, our breakfast buffet, and most of all the courtyard to enjoy time outdoors. Thank you for a nice stay!
Stayed 2 nights in Jul 2024

6/10 Okay

Anna

property and room were just average
Stayed 2 nights in Jul 2024