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Holiday Inn Express Naperville, an IHG Hotel

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Naperville, an IHG Hotel

Exterior
Lobby sitting area
Property amenity
Exterior
In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
1837 Centre Point Circle, Naperville, IL, 60563
  • Northern Illinois University - Naperville Campus
    3 min walk
  • Fogo de Chão Brazilian Steakhouse
    8 min walk
  • Naperville Station
    6 min drive
  • Chicago, IL (ORD-O'Hare Intl.)
    33 min drive

Room options

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Suite, 1 Bedroom

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Tru by Hilton Naperville Chicago

Pool
Pet-friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (584)
The price is €86
for 1 night
includes taxes & fees
9 Jan - 10 Jan
Tru by Hilton Naperville Chicago

About this property

Holiday Inn Express Naperville, an IHG Hotel

Hotel with free breakfast, a quick walk to Naperville Yard Indoor Sports Complex
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, laundry facilities, and a 24-hour front desk.
Holiday Inn Express Naperville, an IHG Hotel offers 143 accommodations with laptop-compatible safes and coffee/tea makers. 50-inch LED televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Our customers tell us they can't get enough of the free breakfast at Holiday Inn Express Naperville, an IHG Hotel. During your stay, you're just a quick walk from Northern Illinois University - Naperville Campus. You'll find features like free WiFi in public areas and free self parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self parking
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, a computer, and laundry facilities
  • Onsite recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 1-minute drive from Naperville Yard Indoor Sports Complex and 7 minutes from Dandelion Fountain
Holiday Inn Express Naperville, an IHG Hotel offers its guests an indoor pool and a 24-hour fitness center. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business center. Free breakfast is available daily. The business-friendly Holiday Inn Express Naperville, an IHG Hotel also features a picnic area, coffee/tea in a common area, and a fireplace in the lobby. Free self parking is available. A complete renovation of Holiday Inn Express Naperville, an IHG Hotel was completed in January 2020.

This Naperville hotel is smoke free.

Guests are served free buffet breakfast daily from 6:00 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM–9:30 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Microwave
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • In-room accessibility
  • Wheelchair-accessible (may have limits)

More

  • Fireplace in reception
  • Renovated entire property – January 2020
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 50-inch LED TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25 per night.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Carlson Naperville IL
Country Inn Carlson Naperville IL
Country Inn Radisson Naperville IL
Country Radisson Naperville IL
Country Inn And Suites Naperville
Country Inn Naperville
Naperville Country Inn
Country Inn & Suites Naperville Hotel Naperville
Midwestern Inn Naperville
Midwestern Naperville

Holiday Inn Express Naperville, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 446 out of 1002 reviews" "
Rating 8 - Good. 316 out of 1002 reviews" "
Rating 6 - Okay. 128 out of 1002 reviews" "
Rating 4 - Poor. 62 out of 1002 reviews" "
Rating 2 - Terrible. 50 out of 1002 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Sara, Grand Ridge

Travelled with partner
There were ants crawling on the bathroom sink. Several.
Stayed 1 night in Sep 2024

10/10 Excellent

Kristina

Liked: Amenities
Great stay! Clean and modern place. Great location.
Stayed 1 night in Sep 2024

10/10 Excellent

George, Ann Arbor

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and the room was excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Marie

Stayed 1 night in Sep 2024

10/10 Excellent

Emma

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Nice hotel
Stayed 1 night in Sep 2024

8/10 Good

Elijah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Dane

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and convenient for a night stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible to highways and dining. It was also very easy to get back and forth from Edwards Hospital in Naperville, which was the main reason for my visit.
Stayed 2 nights in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Serenity

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had booked our trip months in advance and when it was time to check in they told my husband our reservation was cancelled because we didn’t answer the 1 call they made to us while we were traveling. Cole to find out they overbooked and the cancelled any reservations that were made on a third party site and gave them to walk ins. The manager was not accommodating and in so many words told us we were out of luck and there’s nothing they could do. I have never experienced this and was disturbed by the managers behavior. Instead of trying to help us figure out another option we were stranded in a city we weren’t familiar with to figure something else out.
Stayed 4 nights in Aug 2024

10/10 Excellent

Katelyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Aug 2024

8/10 Good

Mariela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

edward

Travelled with partner
AC didnt work and no one answered the front desk phone at 2am. New room in the morning but we couldnt sleep in that hot room. Waste of money.
Stayed 2 nights in Aug 2024

10/10 Excellent

F

Travelled with family
Liked: Cleanliness, amenities
Very nice
Stayed 1 night in Aug 2024

10/10 Excellent

William

Stayed 4 nights in Aug 2024

8/10 Good

ramon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with good restaurants.
Stayed 1 night in Aug 2024

8/10 Good

Abe

Travelled with family
Liked: Cleanliness, staff & service, amenities
The breakfast is just alright.
Stayed 4 nights in Aug 2024

10/10 Excellent

Gram

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Phillip

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Ramachandran, Chesterfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean spacious rooms. Good breakfast. Lots of free parking. Easy, convenient location. Front desk/ Receptionist never smiles. The IHG free WiFi didn’t work at all! Ridiculous! Good breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Aug 2024

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Very good breakfast. Seemed clean. No complaints
Stayed 1 night in Jul 2024