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Best Western River North Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western River North Hotel

Rooftop terrace
Indoor pool
Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)
Bar (on property)
Reception

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Gym
  • Parking available
  • Pool

Explore the area

Map
125 W Ohio St, Chicago, IL, 60654
  • State Street
    4 min walk
  • Michigan Avenue
    8 min walk
  • Merchandise Mart
    9 min walk
  • Chicago, IL (ORD-O'Hare Intl.)
    35 min drive

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking

  • 32 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

Premium Suite, 2 Double Beds, Non Smoking, Refrigerator (with Sofabed)

  • 46 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking (Larger Room)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Non Smoking (Larger Room)

  • 32 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible, Bathtub (Larger Room)

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Suite, Multiple Beds, Non Smoking, Refrigerator (Living Room;with Sofabed)

  • 46 sq m
  • Sleeps 8
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator

Suite, 1 King Bed, Non Smoking, Refrigerator

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible, Bathtub

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Premium Suite, 1 King Bed, Accessible, Bathtub (with Sofabed)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

Pillow-top beds, in-room safe, desk, laptop workspace

Deluxe Suite, 1 King Bed, Accessible, Non Smoking (Walk-in Shower;with Sofabed)

  • 51 sq m
  • Sleeps 4
  • 1 King Bed

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includes taxes & fees
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About this property

Best Western River North Hotel

Hotel with a fitness center, a quick walk to Michigan Avenue
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite.
Best Western River North Hotel offers 150 accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay movies.

Bathrooms include complimentary toiletries and hair dryers. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Our customers tell us they can't get enough of Best Western River North Hotel's great location. During your stay, you're just a quick walk from Michigan Avenue. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business center, a computer, and a car charging station
  • Onsite recreation includes a gym
  • Guests really like the accommodations for the cleanliness and overall comfort
  • 8 minutes by foot from Michigan Avenue and a 1-minute drive from Water Tower Place
Best Western River North Hotel offers its guests an indoor pool and a fitness center. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business center. A rooftop terrace, a vending machine, and multilingual staff are also featured at the business-friendly Best Western River North Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Chicago hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to 11:00 AM.
Pizzeria Ora - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (USD 49 per day; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 15-50 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Pizzeria Ora

Things to do

  • Fitness centre
  • Indoor pool

Family friendly

  • Indoor pool
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 14 to March 26:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per day.
  • Cribs (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 50 per person
  • Self parking fee: USD 49 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Hotel River North
Best Western River North
River North Best Western
Best Western Chicago
Chicago Best Western
Best Western River North Hotel Chicago
Best Western River North Hotel
Best Western River North Chicago
Best River Hotel Chicago
Best Western River North Hotel Hotel
Best Western River North Hotel Chicago
Best Western River North Hotel Hotel Chicago

Best Western River North Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 426 out of 1009 reviews" "
Rating 8 - Good. 264 out of 1009 reviews" "
Rating 6 - Okay. 155 out of 1009 reviews" "
Rating 4 - Poor. 83 out of 1009 reviews" "
Rating 2 - Terrible. 81 out of 1009 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Rita

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

David, Madison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great room
Stayed 1 night in Sep 2024

10/10 Excellent

Payal, Mumbai

Liked: Property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Niduk

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Nadine

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room was clean (especially the bathroom), which we really appreciated. Other guests weren't loud and/or rowdy, which we've encountered in other Chicago hotels. The restaurant was very good; the bartender was very friendly and accommodating. The only problem was the air conditioner in our room - it was extremely loud and woke us up whenever it would come on. This made it difficult to get a good night's rest. Otherwise, we had a very good experience.
Stayed 3 nights in Sep 2024

10/10 Excellent

Andrew, Appleton

Stayed 2 nights in Aug 2024

10/10 Excellent

Tina

Travelled with family
Liked: Cleanliness, staff & service, amenities
We came to Chicago to celebrate my daughter’s 20th birthday on a tight budget. The hotel was basic, clean and it was extremely affordable in a very assessable area. No fridge or microwave in the room, however they gladly provided both when we called and requested them. Customer Service was AWESOME, staff were friendly and helpful. The rooftop lounge area was nice! Able to check in early which was very helpful. A walk to Chicago Riverwalk was about 10 minutes. We had tons of restaurants, Jewel, CVS and Walgreens nearby, so if we needed personal things we could easily get them. Would definitely stay here again for the price and would recommend to others! Thank you Best Western River North!
Stayed 2 nights in Sep 2024

6/10 Okay

Idan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I will not stay there again
Stayed 2 nights in Sep 2024

8/10 Good

Paulina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best of the hotel is the location an staff.
Stayed 3 nights in Sep 2024

2/10 Terrible

Catherine

Stayed 1 night in Aug 2024

6/10 Okay

Rhiannon

Stayed 2 nights in Aug 2024

6/10 Okay

Tami

Travelled with family
Liked: Staff & service
Property was a bit dated. Front desk staff was friendly and very helpful. Location was nice.
Stayed 1 night in Sep 2024

6/10 Okay

Jerry

Travelled with family
Liked: Staff & service
Ok for location
Location was good. Hotel is old which explains $150 rate for night in center of city knew it was to cheap. Not good internet
Stayed 1 night in Sep 2024

4/10 Poor

Rassul

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bad smell on the floor and inside the room. The Curtains and drapes the torn
Stayed 2 nights in Aug 2024

4/10 Poor

Lou

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The front desk staff was welcoming and kind. No complaints there. The property is situated in a very noisy area. There is also a decent amount of homeless people walking around the property looking for cigarettes. The room is dated - rugs are old, furnture is old and worn, the bathrooms are small and dated, and there’s no fridge in the room. All that said, the average rates for those rooms should be half of what they are going for.
Stayed 2 nights in Aug 2024

6/10 Okay

michelle

Travelled with family
in what i paid for the room parking should have been included. there was nothing on the site stating this would be an added fee
Stayed 2 nights in Aug 2024

8/10 Good

Judy

Travelled with family
Liked: Cleanliness, amenities
Stayed 3 nights in Aug 2024

10/10 Excellent

Oscar

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jordan was such an absolutely incredible help! He offered to help with bags, and overall made our entire stay splendid.
Stayed 7 nights in Aug 2024

10/10 Excellent

craig

Stayed 1 night in Aug 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Aug 2024

6/10 Okay

Dennis

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Downtown Chicago...not bad area....smelled like mildew in the halls....elevators were tiny...not enough signs to lead you to the pool area....took a lot of wrong turns to get up there....could have been done better.
Stayed 1 night in Aug 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service, room comfort
We had a nice stay at BW River North. The concierge was friendly and helpful. Our room was clean and comfortable. The coffee maker came in handy with no breakfast available. Being able to park on the grounds was convenient and the Magnificent Mile was an easy walk. We ordered room service one evening which was great. The kids loved the pool and we enjoyed the rooftop patio. The internet was a bit sketchy but everything else was great.
Stayed 2 nights in Aug 2024

8/10 Good

Chelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Ennis

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

MERCY

Travelled with family
The room not properly clean
Stayed 1 night in Aug 2024